Yark Chrysler Jeep Dodge Ram FIAT

Above and beyond Saleman Shane Snyder and Loan officer Anthony went above and beyond for us. Would deal with them again. Anthony even got us a better deal and called Saleman Shane Snyder and Loan officer Anthony went above and beyond for us. Would deal with them again. Anthony even got us a better deal and called us back to redo paperwork. More

Pushy We test drove a car, that we were interested in. We have a previous commitment to get to, and one to leave a deposit on the vehicle. We were told we We test drove a car, that we were interested in. We have a previous commitment to get to, and one to leave a deposit on the vehicle. We were told we couldn’t leave a deposit on the vehicle, because they still too many cars at this dealership. We were told if we wanted to save this vehicle we had to fill out the paperwork and sign a purchase agreement.. which took us an hour and a half, after we told our sales person we had to leave in 20 minutes to be able to get to a previous commitment.. he also told us the car could sell that day and then we would miss out on it. So basically use the scare tactic so my wife would buy the car that day. When we went to pick up the 2018 Jeep Compass, it only had one key Fob and they didn’t want to give us another one... More

Needed Dealership to make new transponder key Everyone at the dealership was awesome !let me say this is a busy busy place which made the service that I'm describing so awesome..Everyone was so ni Everyone at the dealership was awesome !let me say this is a busy busy place which made the service that I'm describing so awesome..Everyone was so nice and friendly ,professional.Service was done in the time they provided before auto service which was great ..thank you More

Messed up I took our Jeep in for my last free oil change and tire rotation through the Jeep Wave Program. I was told that I have 2 tire rotations left??? I as I took our Jeep in for my last free oil change and tire rotation through the Jeep Wave Program. I was told that I have 2 tire rotations left??? I asked do I get the same amount of tire rotations as my oil changes and was told-yes. That is upsetting because that means that 2 of my oil changes DID NOT get tire rotations! If I get uneven tire wear due to Yark's neglect I will not be happy! On top of that when I got my vehicle back I realized that the tire lock that I gave them had not been returned. Had to go back and get that as well. I know it is a Monday but come on-when does it end? More

Smooth buying process I went in on a Friday after work and was greeted by Shane. I had been doing a lot of research on Jeep Wranglers and found one I was interested in test I went in on a Friday after work and was greeted by Shane. I had been doing a lot of research on Jeep Wranglers and found one I was interested in test driving. Shane quickly went to grab it and let us take it for a drive. When I came back, I was sold. Shane made me feel confident with my purchase as well as knowledgeable about owning a Wrangler. He got us with Chris who took us through the financing process. Chris was extremely knowledgeable and helpful. More

Professional and helpful Dan was super professional and was respectful of the budget we had and stayed as close to what we could afford as possible. Overall it was a great exp Dan was super professional and was respectful of the budget we had and stayed as close to what we could afford as possible. Overall it was a great experience and made the chore of finding a new vehicle easy. More

2016 Jeep Wrangler I just bought a 2016 Jeep Wrangler in great condition. I found one issue with the vehicle a few days after the purchase, but the salesman helped get I just bought a 2016 Jeep Wrangler in great condition. I found one issue with the vehicle a few days after the purchase, but the salesman helped get the situation corrected. The Jeep is now better than when I purchased it. More

Yark Jeep is the best Jeep dealership in Toledo! Dustin was great and Kenny was awesome. Scott is definitely the best Sales Manager we have worked with and we have bought numerous cars over the years Dustin was great and Kenny was awesome. Scott is definitely the best Sales Manager we have worked with and we have bought numerous cars over the years. They all took great care of us and gave us top notch service! They stayed well past closing to get us into our new Jeep. Thank you guys! More

Good, but frustrating Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the rele Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the relevant information, including number where I could be reached. When asked how long the repair would take, he said anywhere from a couple of hours to half a day. I called and left a voicemail for Joe at around 11:30, asking him to call me with an update, since my wife had a late afternoon appointment she was trying to figure out if she'd be able to make it to, depending if her Jeep was done or not. Never heard back. Called again two more times, leaving another message. Never heard back. Called a fourth time around 3 pm and spoke with a woman who finally put me in contact with Joe. When I spoke with Joe, he said he had sent me a text letting me know the work was done. I had given him my home phone number, which is a landline, when he asked for a number to reach me at. He never clarified whether or not the number was a cell phone, and just sent a text, rather than taking the time to make a call and speak with me personally or leave a message that I could get. Other than this frustration, I was pleased with the service. I would make a suggestion to try the personal touch (i.e., phone call) unless texting is specifically discussed and agreed upon. More

New Grand Cherokee Look at the inventory online found the color and options that my wife wanted on her Grand Cherokee Limited call Tyler Radford he had the jeep ready fo Look at the inventory online found the color and options that my wife wanted on her Grand Cherokee Limited call Tyler Radford he had the jeep ready for us to test drive when we got there had us in and out in less than 3 hours thanks Mike More