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Yark Chevrolet

Perrysburg, OH

4.8
908 Reviews

26997 North Dixie Hwy

Perrysburg, OH

43551

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908 Reviews of Yark Chevrolet

September 12, 2020

It would've been excellent if they would've put my items back in the cargo area of my car after putting the doughnut back More

by CHRIS.LABICHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Stokes
Sep 14, 2020 -

Yark Chevrolet responded

We apologize for your experience and that it has led to you leaving us a negative review. We have forwarded your concerns to proper management for further information. We appreciate you bringing this matter our attention and sharing your feedback with us because it allows us to focus on areas in which we need to improve. Unfortunately, with your repair, we had to move some of your belongings and we do try our best to put everything back where it was but apologize that not everything was in your case. We truly hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future to gain your trust back in our company.

September 12, 2020

Brandon is Amazing...very personable. Explained every aspect of the appointment clearly and thoroughly. He is a great asset to Yark. Defiantley takes pride in his work!!! More

by b2.baumann
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 14, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 11, 2020

Beautiful new building. Fast service but when I was there asked for them to check screw in my front tire and plug and they never bothered with it. More

by uha82bme
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We would be happy to take a look and apologize this was not done for you on your previous visit. Please contact us at your earliest convenience and we look forward to serving you again and gaining your trust back in our company.

September 11, 2020

It took multiple phone calls to get an appointment with Jess. She wasn’t around when I arrived. Brandon was extremely helpful both when I dropped off my truck and when I came back to pick it up. He was not More

by davidmondul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Stokes, Jessica Mohr
Sep 11, 2020 -

Yark Chevrolet responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

September 11, 2020

I made an appointment for a recall repair. Dropped off the car. 4 hours later they called and said they don’t have the parts. Really?!! xxx! Who does that? Why would you schedule the care in and not have More

by philkurfis
Recommend Dealer
No
Employees Worked With
Brandon Stokes
Sep 11, 2020 -

Yark Chevrolet responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

September 11, 2020

Craig Welch was so helpful. I would highly recommend him if you’re looking for a car. The price was great and service excellent. Thank y’all! More

by BUCKEYE_FAN4LIF
Recommend Dealer
Yes
Employees Worked With
Connor Bowen, Craig Welch, Rashad Spears
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 11, 2020

Absolutely love this place..very helpful..i even got to my appointment a half hour earlie n they took me right in.very professional!!! Great Servive:) More

by JADEDBUTTERFLY55
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 14, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 10, 2020

Great experience here. Dallas our salesman worked very hard to get the deal we wanted. I can’t believe how quickly the process was either More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Kaiser, John Willey
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 10, 2020

The service provided was timely, great customer service. The waiting was comfortable and I was greeted by everyone whom I came in contact with. I More

by CHRISDSMITH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 10, 2020

Clean and friendly service but needs a cafe for coffee and such while waiting I received a full inspection and oil change and replaced my wipers More

by klee.miller8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mohr, Spencer Byrd
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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