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Xtreme Nissan

New Orleans, LA

Overview
Employees
Reviews
Vehicles
4.7
359 Reviews
Find out everything the Bayou Nissan team can do for you when you visit our New Orleans Nissan dealership. We’re known for providing a superior customer experience, which is why Louisiana Nissan fans return time and again. From our reliable Nissan service center to the diversity of our used car inventory, we have exactly what you need. Whether you’re in the market for a new Rogue SUV or you’d like to upgrade your daily commute with a pre-owned Sentra, our lot is brimming with options you’re sure to love.
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13050 I-10 Service Rd

New Orleans, LA

70128

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Showing 359 reviews

June 20, 2024

Will not buy another car here. Both the salesman and finance lied while we were putting a deal together. I was told they would match interest rates and they did not. Found out afte More

by shawnpelayo115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray LeBlanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjermin Williams
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Jun 20, 2024 -

Xtreme Nissan responded

Hi Shawn. My name is Brittany Shankin, Owner Loyalty Manager at Xtreme Nissan. I've reviewed your purchase and it looks as though you signed a quote (with your sales representative) before your purchase, that displayed the rate you asked us to match. Then again signed your final contract paperwork which displaying the rate again that we matched. To our knowledge, we did nothing to make you upset with our dealership. Our Finance Manager went through full description of your contract paperwork where we would have absolutely corrected any issue you brought to our attention. We also did not hear from you for weeks after your purchase. This makes us believe you were 100% satisfied with your purchase at Xtreme. As a customer you always have the option to contact us right away post purchase with any discrepancies. We take pride in top tier customer satisfaction and it pains us to know you do not feel that way. In the future, should you have any issues when purchasing, please bring it to the dealerships attention immediately to allow correction or further explanation. Thank you.

Jun 29, 2024 -

shawnpelayo115 responded

Brittany, As stated above, I was not aware until my paper work came in the mail. I made the sales man Benjermin Williams aware when I picked up my license plate and gave him a couple days to try and correct it. Nobody from the dealership reach back out to me so that’s when I went ahead and left the reviews that your dealership request by email. I’m sorry you’re not willing to try and remedy what happened. I stand by what I said in the above review and will be bringing my business elsewhere in the future.

June 19, 2024

Customer service was friendly, got me in quickly under short notice, explained the issues clearly, and had me back on the road super fast. Ray the Manager was extremely helpful and informative - highly r More

by FIVEWALTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Leblanc
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Jun 20, 2024 -

Xtreme Nissan responded

Fivewaltons, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 14, 2024

I felt that the service was very good. I'm happy and to Mr Mathieu thank you for what you did for me. God bless you and your Family. O More

by livewire26.wmj.wmj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Xtreme Nissan responded

Hi there, we are so pleased you enjoyed your visit to Xtreme Nissan! We do hope we can be of assistance in the future. Take care!

June 14, 2024

pleasant to work with. Talks with me. get my work done in reasonable time. applys what ever coupons he can for me to save money More

by CHRISTOPHERC0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Xtreme Nissan responded

Hi Christopher, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 11, 2024

Marty and Otis were very professional and they valued my time. This was a very good experience. More

by BrianQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Xtreme Nissan responded

Brianq, we're happy to hear you had such a great experience with our team! Thank you again for leaving us this response!

June 11, 2024

Dylan, the sales person was amazing very helpful and stayed on top of everything. Brittney the finance person was also great. This was a wonderful experience. More

by sharonkatz7304
Recommend Dealer
Yes
Employees Worked With
Dylan Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney
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Jun 13, 2024 -

Xtreme Nissan responded

Hi Sharon, thank you for taking the time to leave a review for us at Xtreme Nissan. We're happy we could meet your expectations! Thank you, and have a fantastic day!

June 10, 2024

Great service, very helpful. And they were able to fix the various things quickly and they applied a discount More

by GOODMAN.LADONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Jun 13, 2024 -

Xtreme Nissan responded

Goodman.ladonna, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 08, 2024

This dealership is customer service friendly and provides a service with a smile. They are very thorough in servicing my vehicle. More

by WVGARIBALDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Xtreme Nissan responded

Hi Wvgaribaldi, thank you for taking the time to leave a review for us at Xtreme Nissan. We're happy we could meet your expectations!

June 08, 2024

great costume service have you in and out and do great work on your vehicle More

by RODERICKS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Xtreme Nissan responded

Hi Rodericks96, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 06, 2024

I did get a good deal, however was not given everything negotiated. When brought up, I was met with lots of frustration and attitude. More

by ashley.bev89
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Marty
Report | Print
Jun 07, 2024 -

Xtreme Nissan responded

Ashley.bev89, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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