Xtreme CDJR - Service Center

Poor Management I purchased this Lemon in. February it's been in service department at premier than at my house thing is they got the money already 2019 Ford Fusion all they're doing passing the car between been in service department at premier than at my house thing is they got the money already 2019 Ford Fusion all they're doing passing the car between them and Ford so I'm tired of talking that's why there a lemon Law. This car has been in service 7 times car still not running right. I also have all my paperwork if you don't want to get upset don't buy a car from PREMIER DODGE Wanda Reddick More

Scam!!! I have nothing good to say about this company ..service and cars suck. The only reason I gave 1 star is because I had to check one in order to post!! I have nothing good to say about this company ..service and cars suck. The only reason I gave 1 star is because I had to check one in order to post!! Pleas take your business elsewhere More

VERY GOOD! Honest! Precise! To the point! Consise! They were very good! Precise, good service! Courteous, very informative! Took care of me! I purchased a used vehicle from Premier, and always get it s They were very good! Precise, good service! Courteous, very informative! Took care of me! I purchased a used vehicle from Premier, and always get it serviced there. More

Super Bad Service!!! Do not use this place! I Repeat Do Not Use This Place !!! Brought my Jeep back 5 X's for the same problem. Still haven't fixed it. BEWARE!!!!!!! Do not use this place! I Repeat Do Not Use This Place !!! Brought my Jeep back 5 X's for the same problem. Still haven't fixed it. BEWARE!!!!!!! More

Worst experience Do not buy from Premier Dodge. We bought a brand new stick shift challenger from the showroom floor. And the stick shift broke back in OCTOBER, Yes O Do not buy from Premier Dodge. We bought a brand new stick shift challenger from the showroom floor. And the stick shift broke back in OCTOBER, Yes October and still has not been replace. WTH!! They said they would replace it but since it's a "limited edition" vehicle it needs to be custom built. Fine but it's now 4 months later.. and Nothing! The parts department said they can't get any kind of tracking on it. Ok what kind of business especially a dealership and can not get a tracking report on a part you order... Please do not waste your time and money at this dealership you will regret it.. More

Service Department I was advised that an appointment wasn't needed for service on my truck. I scheduled an appointment online anyway just in case. When I arrived to th I was advised that an appointment wasn't needed for service on my truck. I scheduled an appointment online anyway just in case. When I arrived to the dealership they stated that they could not take the vehicle and I needed an appointment. So I showed the guy my appointment that I made online and he stated that the online scheduling system isn't accurate. They are rude and very unprofessional. I spoke with the service manager, Luis, who appeared to have some sense but he didn't resolve the issue. He stated that I would need to leave the vehicle and they would get to it when they had time. I will never visit Premier again for service. More

Awful I purchased a new charger 1/15, girlfriend purchased new challenger 2/15. We have had nothing but bad experiences. When I purchased my car I was tol I purchased a new charger 1/15, girlfriend purchased new challenger 2/15. We have had nothing but bad experiences. When I purchased my car I was told I was paying for additional warranty that would allow me to get free oils changes. They lied and said I was not covered. Her car is covered but when she took it in her tire came back with a slit. I took my car in for recall, they damaged my car and kept it for 4 days. I requested no repairs done until I could access damage. I get there car is at collision center being worked. John Oliver is the worst manager. He has insulted me on several occasions. I hate to say it but it appears he treats white customers substantially better than blacks. He has insulted me to the point I had to leave to avoid going to.jail. he is an awful person and the service department is not far behind. More

I wouldn't direct anyone to deal with these people ever! To experience what I have gone through, I would never wish that upon anyone! The service over there is very poor and the manager is a pretty bo ever! To experience what I have gone through, I would never wish that upon anyone! The service over there is very poor and the manager is a pretty boy who thinks his stuff don't stink and will never now down to help anyone! I purchased a 30000 2014 brand new vehicle from them and I find myself a month later on foot because it broke on me and because they would not loan me a rental or loaner car! They day it broke down on me for no reason I tried calling them for the roadside number and they would not even help with that! My boyfriend and I was hung up on 3 times! A brand new vehicle is under warranty and they state it when you buy the vehicle roadside and rentals are covered. They are full of lies! Actually they tried to screw me when I purchased it also with the I retest rate.one dealer said one and when I went to sign they had another! These people don't care anything about you! So be very careful when dealing with them! I'm sure you can find much better business elsewhere! More