Wynn Volvo Cars Norristown

Great customer service today, friendly, helpful, Olivia and the team made me think "wow this is great customer service"...I usually don't take the time to do these types of reviews, but in this case I'm ma and the team made me think "wow this is great customer service"...I usually don't take the time to do these types of reviews, but in this case I'm making an exception...nicely done. More

I have a friend or 2 who have purchased cars either by lease or purchase who have just loved the service department at Wynn. But I have to caution anyone who goes there who did not purchase their Volvo fr lease or purchase who have just loved the service department at Wynn. But I have to caution anyone who goes there who did not purchase their Volvo from Wynn. The Volvo we purchased from a friend - who did by it originally from Wynn. We had our work done by our local garage who have always been honest and have done great work, while we owned it over the years. We had a check engine light come on - and we were advise to have Volvo put it on their computer to have it checked. When I called for an appointment - The first thing I was asked - have we been there before /did we buy the car from them? We dropped it off - and received a call with a repair bill of $2,500.00 - We were told that the gas cap needed to be replaced for the check engine light . $200.00 - not a problem - I understand that. I was told that there were some control arms that needed to be changed along with all the breaks and one of the breaks was locked up, the head light was out and how expensive it is to change it because it is so hard to work on... etc. They would not pass my car for PA Inspection until we had ALL of the work done. My husband told them to change the arms and do the alignment. We picked up the car with the bill of 900.00. But still NO state inspection. My husband pulled the tires off the next morning and took off the Breaks and measured them and took photos of them and put them back on ...and drove back down to Wynn. He made them put it back up on the lift and SHOW him where they were worn and where they were locked up. They placed their hand on the wheel and said ..look how hot it is...My husband had to point out that he just drove it to the dealership in 100+ degree weather...of course they are hot!! The steering wheel was off center - they could not correct it because their machine just happened to be NOT working....NICE HUH... We took it to another garage - and got the PA Inspection with NO problem!! And the light bulb that was out - was over the License plate ...not the head light. (Which by the way - the car tells you when a head light or tail light it out.) Oh yeah- and by the way - the arms they did and the alignment- had to be corrected at our garage because we had a noise coming from the one side and the steering wheel was off center. I only Wish I knew who to speak with from PennDot..since they refused my PA Inspection because of work that did not need to be done. The more people I speak to - who have had work done in that service department who did not buy their Volvo from them...all have similar stories... I can not speak on their sales department but I can on the service department and all I can say is - "BEWARE" for this service department. More

Going to Wynn Volvo to have service work is like going to your own personal garage with service rep and personal mechanic. Pat McLaughlin always gets me an appointment when it is most convenient to me and your own personal garage with service rep and personal mechanic. Pat McLaughlin always gets me an appointment when it is most convenient to me and is very friendly. Plus, she always schedules my maintenance with Brian Berkheimer if she can and Brian has taken a personal interest in my car. They both evaluate the condition of my Volva and recommend any work that need be done (or can be skipped to a later visit). Working with Pat and Brian is like taking your car to family members for servicing. Also, every other employee is very friendly also and I enjoy my visits to Wynn Volvo. Alvin Coleman More

George was a kind and considerate salesperson. He was knowledgeable and helpful. He balanced his time well. Bob was an interested and concerned manager, who was helpful when the need arose. Cheryl was knowledgeable and helpful. He balanced his time well. Bob was an interested and concerned manager, who was helpful when the need arose. Cheryl was a kind and considerate financial person, who took her time and answered all questions. More

Customer service is everything when servicing my car. Pat I can't thank you enough for how you make that experience enjoyable and stress free. You are Wynn Volvo to me!Keep up the great work. Ken I can't thank you enough for how you make that experience enjoyable and stress free. You are Wynn Volvo to me!Keep up the great work. Ken More

Pat is great in the service department! Having somebody Pat is great in the service department! Having somebody that is always friendly and helpful keeps me coming back to this dealership. Customer servic Pat is great in the service department! Having somebody that is always friendly and helpful keeps me coming back to this dealership. Customer service is key with me! More

Very happy with the whole experience. A VOLVO experience Very happy with the whole experience. A VOLVO experience for sure. I would certainly recommend them to others. Andy, the salesperson, made the whol Very happy with the whole experience. A VOLVO experience for sure. I would certainly recommend them to others. Andy, the salesperson, made the whole process easy. More

I bought my car at Wynn about seven years ago and have had all of my service performed there. The sales experience was great, friendly and very professional. Every service performed on my car ( 135,000 m had all of my service performed there. The sales experience was great, friendly and very professional. Every service performed on my car ( 135,000 miles now) has been done quickly and very well with no follow up issues or problems. I can always get a loaner for the day. Issues with the car, when discovered, are a well explained with options presented. I plan to always go to Wynn for sales and service. More

Service at this dealership is amazing. Pat and Bob are most helpful and friendly. Scheduling of a loaner is never an issue. The service bays are clean and so is the waiting area. Our car is always clea most helpful and friendly. Scheduling of a loaner is never an issue. The service bays are clean and so is the waiting area. Our car is always clean post-servicing. We're really happy with Wynn Volvo. More

George was pleasant to work with. His no pressure style made you comfortable and thus easy to ask questions. He was very knowledgeable and could answer or find out the answer to all our questions. George w made you comfortable and thus easy to ask questions. He was very knowledgeable and could answer or find out the answer to all our questions. George was very flexible with scheduling appointments with us.I recommend working with George when looking to buy a car. More