Wyatt Johnson Toyota

Dealing with Wyatt Johnson Toyota is def not a good experience! I was really excited to get my new 23 GR86 but unfortunately all I got was lies from the desk manager Brian. First off he low balled me o experience! I was really excited to get my new 23 GR86 but unfortunately all I got was lies from the desk manager Brian. First off he low balled me on my trade"9400.00" by $5k claiming I had a clutch issue. I had my car appraised at Beaman Toyota their sister store and they gave me $14500.00 against full msrp which was fine. I just had the transmission serviced at the other Toyota Northand they said there was no issues with my car. It wasn't slipping but he was trying to devalue my trade. It does not cost $5k for a clutch, it is $1968.00 per Toyota North! I left that day which was 3 weeks prior to them calling me saying they just got in the car I was looking for so I said lets work some numbers. I wanted $14500 for my car and I was good with paying msrp for their car. He continued on about my trade so I said to take 1800 off for a clutch. He agreed and I reiterated again I would not pay over msrp and they agreed to it, I even have the texts from the salesman. I went in to look at the car and test ride it before I purchased it. I asked for the window sticker twice that time and they said it was lost or thrown away in detail. I left and came in to paper and again asked for it, my salesman said I'd have to get it from the sales manager. Then they said they were getting me ready for finance, again, I wanted to see the window sticker. Finally Brian came out and showed it to me and he was $4k over msrp so I called him out on it. That was not the deal we discussed on the phone/text and I was really pissed off now. We sat at the desk, Brian across from me and I told him that he was lying and knew the numbers would be screwed up, that's why he supposedly couldn't find the window sticker. I asked him why he wasn't keeping the deal we agreed on. Then he says he had to pay an extra $1000 to get it to the dealership for transportation fees. It was xx after xx and he finally asked what it was that needed to happen to make me happy? I said be a man of your word and quit lying to me over and over. I ended up paying 1k over and am pissed that I had to even do that but I had just removed a $7500 stereo system out of my car and paid to re install the new stock system that was never used or I would've said go pound sand. He kept telling me that he has someone waiting if I was backing out that was willing to pay $5k over msrp. I don't care about that, you should've never called me then in the first place! Don't buy from this dealership, super shady managers like Brian need to be out of this business because they give a good dealership a bad name. I told him that I do his job but in the Powersports industry "21 years" and pride myself on not being shady but being totally transparent and ethical which are key to being successful and building repeat business. Profit is not a bad word so msrp is fine, I just don't want to get the beat down, lied to and walked all over though. I got a great car but this is the worst experience ever! Let me reiterate, DO NOT BUY FROM THIS DEALER, THERE IS TOO MANY OTHER GREAT ONES TO BUY FROM THAT WILL TREAT YOU GOOD! More

A friend took me to see Ami to help with my car search and she was the perfect fit! I got more than what I wanted! I absolutely love my new car! Go see Ami! and she was the perfect fit! I got more than what I wanted! I absolutely love my new car! Go see Ami! More

After a traumatic car accident that totaled my vehicle I was really dreading the car buying process...I was very content with my old car and was willing to drive it until the wheels fell off. As I worked th was really dreading the car buying process...I was very content with my old car and was willing to drive it until the wheels fell off. As I worked through insurance stuff and getting finances squared away I started looking for a vehicle online and absolutely LOVED the look of the 2020 Hyundai Venue from Wyatt Johnson Toyota's listing. I had a similar "this is the one" experience with my previous 2015 Toyota Corolla I found online just 3 years ago. I went in for a test drive and fell in love with it in person. Devin was with me for my initial test drive. I wasn't ready to commit yet and when I went in a few days later Penny Henry was extremely helpful since Devin was on vacation. She answered all my questions, listened to what was making me apprehensive, reassured me that the decision would feel peaceful if it was the right on, and affirmed that she was here for me in the process. She fought for the numbers I needed and has been so extremely present in my experience even after I have already driven off the lot with my purchase. Something I was dreading became one of the best experiences I have had and I am so thankful for Wyatt Johnson Toyota and Penny Henry! AND my service dog Oaklie loves more space too!! More

Jesus was our salesman and I would like for everyone to know that he was, kind, caring, knowledge and extremely professional. Not to mention how professionally dressed he was. I must honestly say, sale know that he was, kind, caring, knowledge and extremely professional. Not to mention how professionally dressed he was. I must honestly say, sales reps don’t come any better. I recommend that he gets more than a slice of the pie. More

Kyle Burnham did an excellent job trying to help us get the vehicle we wanted. He was great at educating us about our options and helping us to find our vehicle. He is an excellent salesman with good the vehicle we wanted. He was great at educating us about our options and helping us to find our vehicle. He is an excellent salesman with good customer service skills.. I would highly recommend anyone looking for a Toyota see Kyle Burnham. More

Jesus was excellent to deal with, very knowledgeable. Took great care of us , very helpful Took great care of us , very helpful More

The staff were extremely helpful and friendly. Zac helped me through the entire process and ensured I got the best deal. Zac helped me through the entire process and ensured I got the best deal. More

Blaise was so helpful. I waited from September to the end of March to get my Rav4 and he kept me updated the whole time while ensuring I got exactly what I wanted in the en I waited from September to the end of March to get my Rav4 and he kept me updated the whole time while ensuring I got exactly what I wanted in the end. Great service. More

Most of your reading won’t believe what I’m about to tell you… But there used to be this thing called “the dealership experience” when you would buy a car. That ‘experience’ would revolve around your intera you… But there used to be this thing called “the dealership experience” when you would buy a car. That ‘experience’ would revolve around your interactions with your sales representative and the other players within the dealership. As every dealership is privately owned, the way their employees and representatives act is a reflection of the philosophy that runs deep within the dealership. I am here to say that working with Josh Baker at Wyatt Johnson Toyota was perhaps the best dealership experience I have had in my past 35 years of buying cars. Mr. Baker was not only professional and knowledgeable, but treated me with the upmost respect and was completely honest and transparent through every step of the process. In today’s market where some dealerships believe they have the right to treat the consumer like dirt, I was blown away by how enjoyable it was to work with Josh Baker and Wyatt Toyota. This is my 1-stop Toyota dealer from now on. I’m sorry some reviewer’s are upset about their trade-in amounts, but they could’ve checked with Carmax and Carvana, or KBB services to see what other offers they would get. More

Jesus was knowledgeable and courteous. I purchased a Camry and would buy from him again! I purchased a Camry and would buy from him again! More