Wyatt Johnson Kia

We “ordered” a Kia Carnival on Thursday April 22. We were told that the price was around $43000. When the vehicle finally comes in 2 1/2 months later the price in now 50000 due to mark up. Please tell me wha told that the price was around $43000. When the vehicle finally comes in 2 1/2 months later the price in now 50000 due to mark up. Please tell me what’s the point of even “ordering” if it really isn’t going to be your vehicle when it comes in. If I was told the price would be marked up I would have never ordered from this dealership. More

Wouldnt Recommend This Kia. I Would Rather Drive To Greenway Kia In Nashville Then Go Here. Service Manager Josh Is Very Rude When It Comes To Taken Care Of A Customer Or Employee. I Witnessed Him Cuss Greenway Kia In Nashville Then Go Here. Service Manager Josh Is Very Rude When It Comes To Taken Care Of A Customer Or Employee. I Witnessed Him Cussing At Employees In Front Of Customers. Then When I Had An Issue With My Car & Needed Him Its Like He Had An Attitude. Never Took My Car To Get Serviced & Delt With So Much At A Place Like I Did With Them. Greenway Kia In Nashville Is Worth the Drive. Less hassle With The Service Department Down There. More

Customer Testimonial”Had a fantastic experience buying Customer Testimonial” Had a fantastic experience buying my vehicle from Wyatt Johnson KIA. Victoria Traicoff is great to work with. It was a one-stop Customer Testimonial” Had a fantastic experience buying my vehicle from Wyatt Johnson KIA. Victoria Traicoff is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Victoria, Victoria works with the numbers, budget on the phone,, and put me in a brand new 2021 Forte GT and Wyatt Johnson KIA, if you're in the market for a new or slightly used vehicle. The staff was awesome, too! Friendly, family, quality team PLAYERS! They make car buying an excellent fun experience! She will put you in a vehicle that suits your style and budget, too. Definitely give them and Victoria Traicoff a 5 star rating!! Thank you Victoria!! More

I went and got my Kia Soul service today for a oil change and my advisor De Andre Morrison took super good care of us to make sure we had everything we needed for our car taken care of while trying to get and my advisor De Andre Morrison took super good care of us to make sure we had everything we needed for our car taken care of while trying to get my vehicle ready to move overseas. I highly recommend they are super friendly and professional we definitely will be coming back for future services. More

It’s was nice they fix my car just great no words. Would recommend to friends and family. Go to Wyatt Johnson Kia dealer for car recommend to friends and family. Go to Wyatt Johnson Kia dealer for car More

I had a great experience with an excellent Sales Manager, team members and office staff. The process was so well done. Special shout out to Travis Stevenson for his kind demeanor and interest in providing team members and office staff. The process was so well done. Special shout out to Travis Stevenson for his kind demeanor and interest in providing the vehicle I wanted at a price that was well under the area dealerships. I highly recommend Wyatt Johnson Kia. More

Leslie was an awesome sales rep. He was patient with me on my first visit when I was uncertain and when I returned to Wyatt Johnson to make the purchase of the vehicle I really wanted. Your dealership rest on my first visit when I was uncertain and when I returned to Wyatt Johnson to make the purchase of the vehicle I really wanted. Your dealership restored my hope in purchasing a vehicle in Clarksville! I am pleased. Karissa P More

We had an awesome experience. Salesman came in to help us find the perfect car for my daughter on his day off. Above and beyond! find the perfect car for my daughter on his day off. Above and beyond! More

Came in to look at a Kia K5 and Anita Galindo from the Volkswagen side came and was awesome was nearby the whole time and got me a great deal and by far the best car buying experience I have ever had. She Volkswagen side came and was awesome was nearby the whole time and got me a great deal and by far the best car buying experience I have ever had. She was a rockstar!!!! More

This is going to be a lengthy review! But I feel it needs to be heard! And keep in mind this was my last resort because I called this dealership three times left three messages with the secretary! I also lef to be heard! And keep in mind this was my last resort because I called this dealership three times left three messages with the secretary! I also left three text voicemails to the General Manager Jeff Browder. And not one call was returned. So my son and I were looking for him a vehicle. We Live over an hour away from this dealership so I made a call before hand to check on a vehicle we were interested in and I asked them if it was available and I also ask them if they sold the vehicle at retail or Internet price? They explained to me that they will sell us the vehicle at internet price. When we arrived to the dealership the vehicle we were interested in was now a pending sale with another customer so my son fell in love with the Malibu that was shown to us! So we went inside and started talking numbers and more about the vehicle. This car only had one key fob so I requested that they order another one for us if we purchased the car and Jorge one of the managers agreed to order one for us. It was getting late and all of the banks were closed so we said we would come back the next day. So when I returned home I was looking at the vehicle online and realized that they were quoting us the retail price not the Internet price on the Malibu? I didn’t bother looking at the difference in price or retail or internet at the dealership because they told us over the phone they would quote us the Internet price so I assumed that was for all vehicles not just one vehicle so I contacted Kayla the lady that was handling the sale with us and told her I wasn’t comfortable with the price because they started out at the highest price instead of the Internet price like they had told us they would in the first place. So she came down to the Internet price which should have been started from the beginning of transaction. So we headed back to the dealership to talk more about the car and purchase it. So when we arrived we knew beforehand that they were two interest rates we were looking at. We had to go with the higher interest-rate because of proof of income. So Kayla handling the sale tells me and my son that her manager Mike is going to work with the numbers and get the price lower since we’re having to take the higher interest-rate! I said that’s great! She comes back with a quote on his monthly payments and we agreed upon them. But also keep in mind I told her the day before I do not want a loan for six years I want it for five years max. So when we go back to sign the papers, the paperwork shows a six year loan?! So in my mind I’m realizing that I was basically lied to and told that they drop the price for me when all they did was extend the loan! So I refused to sign the paperwork because I was told one thing and they did another and I was just not comfortable at all because I felt like I was lied to or played like I was stupid. When they told me that they would work on the price of the car and lower it to make our payments comfortable for us.. they did not do that! they just extended the loan! So now we have another manager Travis, Kayla and the lady handling the paperwork all in this office. Kayla and Travis realize and even admit that it was bad communication between Kayla and the manager Mike. So this other manager Travis asks me what can he do for us to sign these papers and walk out of here with this car and I simply told him I just want what was told to me! When someone tells me that they’re going to lower the price, that’s what I expected not to extend my loan so Travis says he can drop the price on the car $500. So to me just standing by your word and doing what you say you’re going to do is all I was asking for so we agreed on the loan to purchase the car. So the next day when I speak with Kayla she tells me that they can’t order my son his key fob because basically they made no money on the car because they dropped it the extra $500! So we once again were lied to! After signing the contract they go back on their word! Bad business! I hate that my son‘s first experience on buying a vehicle was so dishonest and non-professional! More