Wright Nissan
Wexford, PA
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I have always received great service and professional care at this dealership whether it’s service related or sales related. The service area is always well maintained especially during theses times. Tha care at this dealership whether it’s service related or sales related. The service area is always well maintained especially during theses times. Thank you More
Larry was unenthusiastic about the thought of even selling a car from the first time we met him. He went on to deny a harsh brake vibration in a certified used vehicle. Larry and Lou both misrepresent selling a car from the first time we met him. He went on to deny a harsh brake vibration in a certified used vehicle. Larry and Lou both misrepresented doc fees as required by PA law (which are actually optional and the dealer charges the maximum allowed under law) and miles to justify price. Robert (Bob) finally stepped in and reasonably negotiated a price with us. I may shop there again but would try out a younger salesman who wants to make a sale. This was the stereotypical car purchasing experience where I was upset with the process to the point of walking out before Bob stepped in. John was a friendly face to complete our paperwork. More
Teresa goes above and beyond to make sure the needs for our vehicles have been taken care of professionally and completely. Thank you for the extra concern and follow through by the service team. our vehicles have been taken care of professionally and completely. Thank you for the extra concern and follow through by the service team. More
Great Customer Service Chris took the time to explain all that was being done. Appreciate the great customer service by him and Teresa. The waiting room was very clean. Chris took the time to explain all that was being done. Appreciate the great customer service by him and Teresa. The waiting room was very clean. More
Great people and service . Also the products are stylish and great riding. Also very attentive when you have a problem or concern. The service work is done in a timely fashion. The sales people do everythin and great riding. Also very attentive when you have a problem or concern. The service work is done in a timely fashion. The sales people do everything they can to help you make a decision in pricing is very comparable two other dealerships. More
Really poor experience trying to get a quote on a used vehicle. Took three days to get a response on my online request (after automated initial message). On Day 4, Royce still refused to give me a quote vehicle. Took three days to get a response on my online request (after automated initial message). On Day 4, Royce still refused to give me a quote - wanted to know if I had a trade, need financing, etc. This is irrelevant to getting a price on a car. On Day 5, no response. On Day 6, Royce wanted a call to discuss what I was looking for (should have been clear after many emails). If the best price is the posted price, just tell me and I can move on. I have now given up - I am guessing this dealer is suffering like everyone else with COVID demand issues, but I couldn’t even get them to the table to do business. I was willing to do a cash transaction. Very disappointed as the reviews indicate that many others on staff are more helpful. Edit: The General Manager has reached out to me, which I appreciate and he gave me a price. I added two stars for him taking the time to respond. More
The Gold Standard As our Governor permitted online sales, the folks at Wright made it easy. Seamless process with very strict attention to CDC guidelines. Thank You W As our Governor permitted online sales, the folks at Wright made it easy. Seamless process with very strict attention to CDC guidelines. Thank You Wright Nissan, I will never buy a car a anywhere else. More
Completed Purchase via Phone and Email Ian and Zach made our purchase quick and easy during this COVID-19 virus crisis! Thanks for finding the Pathfinder, getting the paperwork to me in a q Ian and Zach made our purchase quick and easy during this COVID-19 virus crisis! Thanks for finding the Pathfinder, getting the paperwork to me in a quick and efficient easy and making the final transaction easy. More
Efficient and excellent service. Theresa in the service department is excellent! She is always pleasant and helpful in making appointments. I ask for her by name when I call. Theresa in the service department is excellent! She is always pleasant and helpful in making appointments. I ask for her by name when I call. More