Wright Nissan

Best case scenario in rushed need for car My previous vehicle ended up having a variety of issues right before I was moving to WV for graduate school -- putting me in a time crunch to find som My previous vehicle ended up having a variety of issues right before I was moving to WV for graduate school -- putting me in a time crunch to find something new and safe but quickly. The team at Wright Nissan, primarily Ian & Bob, introduced me to the 2016 Rogue. I fell in love during the test drive. It feels like a luxury vehicle but without the price tag. Reliable and AWD along with my favorite feature--heated seats. Bob was able to quickly track down a model with all of the features and colors I wanted, just in time before my move (all in one week's time!) Ian made the paperwork simple and understandable. Will return for sure!! :-) More

Best sales associate I would highly recommend Ian McFarlane for your next purchase at Wright Nissan. I've owned Nissan Rouge for the last 10 years and feel safe in my ve I would highly recommend Ian McFarlane for your next purchase at Wright Nissan. I've owned Nissan Rouge for the last 10 years and feel safe in my vehicle. Not to mention the comfort during many mile for work related travel. Love my Rouge. More

5 out of 5 Had an excellent experience with the entire team. I knew what I wanted and what I wanted to spend and the team helped me with my choices of vehicles. Had an excellent experience with the entire team. I knew what I wanted and what I wanted to spend and the team helped me with my choices of vehicles. Happily left with my brand new rogue! More

Lifelong Customer I have bought/leased with Wright over the past 8 years and the main reason I keep going back is their unmatched customer service. They are extremely I have bought/leased with Wright over the past 8 years and the main reason I keep going back is their unmatched customer service. They are extremely easy to work with, there is never any pressure on the sale, and the experience just continues when you have to work with their service department. I will always recommend friends and co-workers to Wright! More

2016 Maxima brakes issue While you may seem to have a good buying experience which most of the reviews are about that, be aware that Wright Nissan is the worst when it comes t While you may seem to have a good buying experience which most of the reviews are about that, be aware that Wright Nissan is the worst when it comes to service, specially if you are trying to use the manufacturer warranty. Wright Nissan "with all due respect to the normal workers there" does not respect nor will they take responsibility for issues that come from the manufacturer. I bought a brand new 2016 Maxima that had an issue with the brakes, loud and sharp noise as you slow down. Took it to Whright Nissan shortly after buying the vehicle. First they denied the issue exists and after finally admitting there's a problem they had me keep coming for the same issue 5 times in the course of several months, sanding the brakes down every time with no proper solution, kept on dranging it for several months until now it's time to change the brakes and abvouisly brakes are not covered because it's a wearable item "Which I understand" but still it's a problem that came from the manufacturer. After several months of them wasting my time waiting for hours at their shop I was like whatever let's change the front brakes and rotors as they identified where the issue is and start fresh hoping this will be it. Also they made me pay for them of course. The same night I took the car the noise back sharper and louder. It's like they reinvented the same issue and made it worse. This is a common problem with the 2016 Maxima that people have been reproting since the car came out, check Nissan forums and you will see. Now the funny part is: Took the car back to Wright Nissan after they have changed the brakes and rotors, I get a call back from the service "Expert" saying "Oh it's your back brakes that are making the noise not the front, you will need to change that". Telling me this after almost a year of sanding down the front brakes and cutting the rotors wasting our time waiting for hours each time we visit. Of course now he's also telling I have to pay almost 400 dollars to change the back brakes. They will do whatever it takes to get you to swipe that card and they will never take responsibility for their own mistakes and the mistakes of the company they represent. I also read from other reviewer on this page that they have deleted all records of him visiting their shop after a bad experience he reported to Nissan Corp. I have all my visits on paper from day one until now... To Wright Nissan: respect your customers and don't take them as fools because they are not. To people who look for a good dealership: Do yourself a favor and stay away. More

fast,efficient friendly! I first spoke with Teresa when I arrived because Corey was tied up with a problem. I told her my problems with the car and said I had been told I nee I first spoke with Teresa when I arrived because Corey was tied up with a problem. I told her my problems with the car and said I had been told I needed to have my brakes bled. She looked confused but put it on the work order. When my car was done Corey showed me my last visit work order and the brakes had been bled then. I then recalled on an alert email from the dealership it mentioned brakes being bled was coming up. I ended up paying much less than I expected which of course is always pleasant news. Of course because the day was beautiful they also gave us a complimentary car wash which is always appreciated. Great service! A satisfied customer for 11 years. More

My third Nissan Nice guys.....I would recommend this dealership above all others! I even travel from Monroeville to this dealership just because I know I can trust ev Nice guys.....I would recommend this dealership above all others! I even travel from Monroeville to this dealership just because I know I can trust everyone there! You're the best! More

Great customer service Teresa was wonderful to deal with. She listened to what I wanted/needed to have done and with the coupons I had, made sure I received the best price o Teresa was wonderful to deal with. She listened to what I wanted/needed to have done and with the coupons I had, made sure I received the best price options! She was also honest about the amount of time it was expected to take since I was waiting for it. More

5 Star Service First service visit on new Murano lease... I was very pleased with the personal attention before and during service appointment. Everything went wel First service visit on new Murano lease... I was very pleased with the personal attention before and during service appointment. Everything went well and was actually finished earlier than anticipated. thanks again. More

Excellent Teresa is wonderful. Attentive, knowledgeable, personable. Listens and explains. Friendly. Wants the service to be correctly. Service area is accommo Teresa is wonderful. Attentive, knowledgeable, personable. Listens and explains. Friendly. Wants the service to be correctly. Service area is accommodating. Very professional. Will go out of her way to make things right. More