Wray Ford, Inc.

Great service! Very helpful with my order. My purchase was fast! The paperwork was a breeze and they had no hidden costs!! Very helpful with my order. My purchase was fast! The paperwork was a breeze and they had no hidden costs!! More

Very poor service! I needed the glove box fixed and after leaving it there for three days they still did not fix it. Wondering why Ford has a good product and such bad I needed the glove box fixed and after leaving it there for three days they still did not fix it. Wondering why Ford has a good product and such bad service. More

I would give it a zero if I could. Went in today (6/13/2022) to get an oil change, had to wait awhile for a service advisor to come out to the truck. Finally he comes out and made the Went in today (6/13/2022) to get an oil change, had to wait awhile for a service advisor to come out to the truck. Finally he comes out and made the excuse that he had just got off the phone with Ford and had to wait to clear his head before he came out. Asked to get an oil change, he looked at his watch and said sure. He wrote me up went inside to wait and about 15 minutes later he comes out and said we can’t get an oil change due to the oil change folks we’re shutting down for the day. When they took the truck they were actually putting it in line for tomorrow morning. Got my keys and he made a lot of excuses. It would have been nice to see some sort of discount for my troubles. More

The salesperson, Russ Neely, was great. He was very helpful and promptly got back to me when I had questions. This was my first time to buy from Wray Ford, but as things are now, I would no He was very helpful and promptly got back to me when I had questions. This was my first time to buy from Wray Ford, but as things are now, I would not hesitate to go back in the future. More

I continue to shop with Wray Ford every time I need a new truck. I have bought 5 vehicles from them over the last 25 years. I consider myself a prudent shopper and check inventories and different brands but truck. I have bought 5 vehicles from them over the last 25 years. I consider myself a prudent shopper and check inventories and different brands but always wind up back at my gold standard dealership Wray Ford. Their brand has proven bullet proof and never fails me for well over 100,000 miles. Wray is also a gold standard for helping me find the vehicle that is just right for me. They fit me so well that when it’s time for a new one I always look for something very similar. Wray is professional, considerate and always treats me fairly. In a world where everything changes Wray has been a dependable and predictable partner every time I shop for a new vehicle. I appreciate feeling that I am valued as a customer. More

I will never took my car back to their service department will take it out of town before I let them work on it again will take it out of town before I let them work on it again More

Horrible service! Mechanics are slow! Service department has the worse customer service! Will never do business again! Said vehicle would be done in a few hours, took 3 days! has the worse customer service! Will never do business again! Said vehicle would be done in a few hours, took 3 days! More

My husband and I have been reoccurring customers over the years of Amos Meshell. Amos is the best and most help with all needs!!! Amos excellent!! years of Amos Meshell. Amos is the best and most help with all needs!!! Amos excellent!! More

Salesperson was great! But the finance guy was a jerk who did everything to try to scam, add expenses and push higher interest rates. Condescending and extremely curt. Never again would I go there unless th did everything to try to scam, add expenses and push higher interest rates. Condescending and extremely curt. Never again would I go there unless they overhaul the finance department. More

I went in to purchase a new 2021 F150. I had a 2019 F150 to trade in with 30K miles they offered me 26K. They had 2019s on their lot and were selling them for almost 35K. Theirs had no tow package nor a to trade in with 30K miles they offered me 26K. They had 2019s on their lot and were selling them for almost 35K. Theirs had no tow package nor a bed liner like mine did. The Sales manager did not even budge with their offer. I've purchased 10+ vehicles over the past 28 years and this was the worse sales team I've ever encountered. I told them I don't need a new vehicle especially ones that are rusted out underneath like all of their 2021 F150s and walked right out. More