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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
173 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 173 reviews

March 07, 2026

They are awsome to deal with alway go out of thier way to hep with parts and sales More

by skitdog58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy, Josh
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Mar 07, 2026 -

Wray Ford, Inc. responded

It’s wonderful to know our team went out of their way to support you with parts and sales. Thank you for the five-star rating! Congratulations on your new Ford, and we look forward to helping you again soon.

March 05, 2026

Karen was w very nice professional women. She was a tremendous help to us. If and when someone wants a new vehicle we will recommend her. More

by davidusmc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
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Mar 05, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting our team’s professionalism. We’re thrilled to have assisted you with your new Ford. Your recommendation means a lot, and we look forward to helping anyone you send our way.

March 04, 2026

I dealt with Josh Meyer. It was a wonderful experience his knowledge and expertise of the vehicles that I was looking at was exceptional is courtesy and knowledge and recomme More

by jimhill0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Meyer and Greg Snelling
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Mar 04, 2026 -

Wray Ford, Inc. responded

It’s wonderful to hear that our team’s expertise and recommendations made your Ford visit so positive. Congratulations on your new Ford and thank you for sharing your experience.

March 04, 2026

I always am treated with kindness when I bring my vehicle in for any repair work. Service advisor do a great job understanding my needs More

by KIPPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor
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Mar 04, 2026 -

Wray Ford, Inc. responded

Thank you for trusting us with your Ford. We’re glad our service advisors treat you kindly and address your needs during repairs. We look forward to assisting you again.

March 04, 2026

Once the sale is complete, the service department has me coming back again and again. Polite, informative, and always with a smile. Even if it is just to get air in my tires when the weather changes, they More

by j1piredda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Mar 04, 2026 -

Wray Ford, Inc. responded

Thank you for sharing your experience with our service team for your Ford Escape. We’re pleased to hear our staff have been polite, informative, and ready to assist, even for quick tire air checks. We look forward to helping you again whenever you need us.

March 04, 2026

The department was very nice and thorough. They were efficient and helpful. I appreciate their work. More

by kbruce4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know.
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Mar 04, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting our department’s thoroughness and efficiency. We’re pleased the team was both nice and helpful during your visit. We appreciate you taking the time to share your feedback.

February 26, 2026

All good with Wray Ford. Nice waiting area while you are there. Would recommend them. More

by MCWILLIAMSROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure of the service guys name but was polite and helpful.
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Feb 27, 2026 -

Wray Ford, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 21, 2026

Not customer friendly need to be more about the customer and not just making the money More

by debbiedowns67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service dept
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Feb 23, 2026 -

Wray Ford, Inc. responded

Debbie, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Feb 26, 2026 -

Wray Ford, Inc. responded

Debbie, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 20, 2026

Did not have any problems. Polite and service was good. Love the shop. Hate the surveys. More

by D.SZELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Amanda
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Feb 20, 2026 -

Wray Ford, Inc. responded

Thank you for choosing us for your Ford Bronco Sport service. We’re glad to hear the team was polite and that you enjoy our shop. We appreciate your feedback about the surveys and hope to see you again.

February 20, 2026

We have always been treated with respect and courtesy. They are experienced in the service department, we have been very pleased. More

by JNST47
Workmanship
Recommend Dealer
Yes
Employees Worked With
James, in service department
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Feb 20, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting the respect and courtesy you encounter in our service center. We’re glad our team’s experience in servicing your Ford F-150 continues to leave you very pleased.

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