World Volkswagen

Waste of time, crooked salesperson Just came back from this dealership. Wasted 25 miles one way, 1 hour driving time back and forth. Will never set a foot into your shop, thanks to Just came back from this dealership. Wasted 25 miles one way, 1 hour driving time back and forth. Will never set a foot into your shop, thanks to your crooked salesperson whatever-his-name and crooked Karissa-over-the-phone-girl. Was given a promise to meet the numbers of competition, not only they did not keep that promise, but also low-balled my their trade-in , lied about oil light, to denigrate the trade-in. Never again. Dmitry K. East Brunswick More

Buy your car through Joe Scarpino, he will not disappoint. The car buying experience is not something most people look forward to, in fact, I do not think I have heard of many positive experiences. People ofte The car buying experience is not something most people look forward to, in fact, I do not think I have heard of many positive experiences. People often refer to salesmen as snakes in the grass who want to rip you off. My own family has had terrible experiences with buying cars. They were told one thing yet something else was slipped into the contract. I was weary of going to the dealership to look for cars and woke up multiple times in the night with anxiety. I was not expecting to buy a car; I thought I was just bringing my car in for some small maintenance when I was informed my car needed a new transmission. I was devastated since I knew my car was not worth a new transmission. I went into the showroom, with my father, to look around and Joe greeted us by one of the cars. I was not thrilled because I thought great here we go, someone else trying to sell me a new car. However, the experience I had with Joe was actually not scary at all. He got to know what I preferred and worked diligently to find me the perfect car. With all that being said, I was not the only person he had to win over, and I am not an easy person to convince or sway. I am a triple business major so I thoroughly research investments before throwing down money. Joe had to convince my grandfather that German cars are worth investing into. My grandfather is a die-hard Chevy fan since he used to race them back in the late 60’s. Joe not only was able to answer all my grandfathers’ questions but he convinced my grandfather that Volkswagens are indeed a good investment. My grandfather looked me in the eyes and said good job when I went to see him later that week. My grandfather is not one to throw around “good jobs” so it meant a lot that Joe was instrumental in this process. Joe not only knows how to talk to young people but he also knows how to talk to all generations. This is key in sales and I applaud Joe for this. When working with Joe, I did not feel as though this was only business or money in his pocket. He made me feel important and as if he really cared. I am the kind of person that will walk if I do not feel valued and I was not tempted one time to do this. In fact, my grandfather before talking to Joe, told me I should look at Chevys and was not as willing to give me a loan if I did not shop around first. Joe is the kind of salesman that will gain clients trust and loyalty throughout the years. He does not make you feel as if he is trying to scam you, which is the thought that comes to mind when the average person thinks of buying a car. Joe is not the average salesman; he is credible, knowledgably, values others time, genuine, shows commitment, and listens to others needs and desires. If it was not for Joe, I may have bought a car from another dealership. I highly recommend Joe to those searching for a new car. He gets 5 stars in my book! Thank you for taking the time to read this review. More

Thanks for the perfect car The team at World Volkswagen went out of the way to find the perfect car for my daughter. Joe Scarpino showed genuine interest in discovering what my The team at World Volkswagen went out of the way to find the perfect car for my daughter. Joe Scarpino showed genuine interest in discovering what my daughter wanted in a car. His knowledge of cars provided reassurance in the Volkswagen brand that I needed. Jonathan made a deal that we could not pass up. I would recommend World Volkswagen to others. Buying a car is much about building trust with a dealership. I trust them and would go back to purchase another car in the future. If you are a millennial, talk to Joe. He speaks your language. More

GREAT PERSON AND SO HELP FULL I bought a Jeep Grand Cherokee in this dealer and we were greeted for Isaac, he is a very nice person and he answered all my questions that I had . A I bought a Jeep Grand Cherokee in this dealer and we were greeted for Isaac, he is a very nice person and he answered all my questions that I had . And the best of all is that he is bilingual, He speaks English and Spanish too. More

Salesman's professionalism and follow through I dealt with Mr. Roy Draper of World. He greeted me as I was looking at used cars in the lot. He was friendly and informative and immediately made m I dealt with Mr. Roy Draper of World. He greeted me as I was looking at used cars in the lot. He was friendly and informative and immediately made me feel he was trying to understand my needs. He responded to my questions and after a test drive, reacted positively to my questions about the car. Although I was convinced to buy that day, he followed up with me in a professional and non-aggressive manner. I was comfortable with him and most importantly trusted what he said. I ended up purchasing the car, primarily because of the way Roy handled our transaction. He was thoroughly professional and helpful. More

Great experience with Roy Draper I went to World Volkswagen after my son purchased a Jetta SEL through Roy Draper and had a wonderful experience. I would say that my experience has be I went to World Volkswagen after my son purchased a Jetta SEL through Roy Draper and had a wonderful experience. I would say that my experience has been the same, Roy was very informative, helpful, and accommodating with any concerns that I had. He was quick to deal with them personally. Overall I felt very comfortable getting my new 2017 Jetta SEL from Roy. I would recommend Roy and World VW to anyone looking for a new car. - Noreen Horvath More

Great personable sales staff I walked into the dealership several weeks ago to buy my daughter a car. We were greeted by a welcoming and well informed staff. After talking to Le I walked into the dealership several weeks ago to buy my daughter a car. We were greeted by a welcoming and well informed staff. After talking to Leonard for awhile, we decided on a car and he went out to show it to my daughter. While they were out other members of the sales staff came over and answered all of our questions. Two weeks later, we returned to buy another car for ourselves. Job well done, Leonard! More

Mr. Draper is a pro. I would like to mention a few words regarding my experience working and dealing with Mr. Roy Draper. As usual I would assume most if not all people wa I would like to mention a few words regarding my experience working and dealing with Mr. Roy Draper. As usual I would assume most if not all people walk into a car dealer defensive and ready to do battle. From the moment i walked in and met Roy he was just as nice, friendly and disarming. After just a few minutes I felt like i had walked in and found a friend of mine working there and feeling pretty lucky. Having been in sales all my life I know the tactics used and I was weighing everything Roy said and constantly being cautious. All through the experience of purchasing my car he was above board, the same friendly person as when i walked into the door. He followed up as he should the following day but not being too much... I have to say my experience with Roy was a very satisfying and professional one and would absolutely recommend anyone I know to him. He was a real pleasure to work with. Chris V. More

Bob DeSantis is excellent!! I was interested in the new pink beetle and Bob was great throughout the entire process! He pulled up as much information as he could find on it, pull I was interested in the new pink beetle and Bob was great throughout the entire process! He pulled up as much information as he could find on it, pulled around the closest beetle the dealership had, and true to help me visualize the differences. The moment the car arrived I received a call? He had it ready for me when I showed up and stayed late while I test drove it! While my credit was being checked for purchase he had the car cleaned and once the purchase was made he walked me through everything, even getting in the car with me to show me how everything functioned. I had bought my first beetle here 10 years ago and thought they were great then, now I'm even more convinced! I'm a VW Beetle girl at heart and there is only one place I will go from now on, that's World VW! More

Joseph Scarpino 👍 Saying what you'll do and doing what you say - and throwing in a cool t-shirt too. Who could ask for more?! Thanks Joseph!! Saying what you'll do and doing what you say - and throwing in a cool t-shirt too. Who could ask for more?! Thanks Joseph!! More