World Volkswagen

World Volkswagen responded

Hi Casey, Congratulations on your new car! I am so pleased that we could be part of this exciting experience. At World, we want the car shopping experience to be fun and laid back. We actually want you to look forward to shopping with us. It makes me beyond happy to hear that Bob could ease your stress and provided you with a great car buying experience. Bob is such a wonderful salesman because he treats his customers like family and is always willing to do whatever it takes to help his customers get into the car of their dreams. Bob is an excellent representative for the World brand, and we are lucky to have him. Thank you for your review and for your recommendation. Enjoy your new Tiguan! Warmly, Justin Simcox, GM

World Volkswagen responded

Hello Stephanie, Thank you for taking the time to leave us a review, and congratulations on your Passat! I am so happy to hear that you had such an excellent car buying experience with Dean. Part of the World promise is that we will never try to pressure our customers into making any hasty decisions. You won't find any aggressive, stereotypical salesmen here, but only helpful, friendly staff like Dean. I appreciate that you chose World and I hope that you enjoy your new car! We look forward to seeing you and your brother again soon! Best, Justin Simcox, GM

World Volkswagen responded

Hello robmcandrew2, Congratulations on your new BRZ! That is such a fun car to drive, and is definitely a head turner. I'm pleased to hear that you had a great car buying experience with Joe. Joe is an excellent salesman who truly loves to help his customers. He is knowledgeable, straightforward, and a genuine individual; Joe does a wonderful job representing the World VW brand. Thank you so much for recommending him. I appreciate that you chose World for your car purchase and I hope you enjoy your new BRZ! Best, Justin Simcox, GM

World Volkswagen responded

Hello samo93, Thank you so much for your review. It really made my day! I am just so pleased to hear that you had such a wonderful first car buying experience with Leonard. Congratulations on your new car! I am also happy to hear that he made you feel comfortable and found you the perfect car to meet your needs. At World we strive to make the car buying experience easy, stress-free and fun. You never have to worry about dishonest staff members at our dealership, as all of our salespeople are genuine, hardworking, and truly enjoy helping their customers. I really appreciate that you chose World for your first car buying experience. Have a blast in your new car! Please don't hesitate to call us or stop in if you have any questions. Warm Regards, Justin Simcox, GM

World Volkswagen responded

Hello Crisanto Nicolas Mendoza, Congratulations on your new car! I am so excited for you to create new memories in your new Volkswagen, and I know that you will have so much fun driving it. Thank you for taking the time to leave us a review. It's great to hear that you enjoyed your experience with Roy. Roy is an excellent salesman because he is knowledgeable, trustworthy, and he genuinely cares about meeting his customers' needs. He's an important member of the World team, and I am so pleased that he had the opportunity to work with you. I appreciate your recommendation, and I hope you enjoy your new car! Warm Regards, Justin Simcox, GM

World Volkswagen responded

Hello Arthur, Thank you for your kind review and congratulations on your new car! I am so pleased to hear that you had such an excellent car buying experience with Roy. I know that Roy will be so thrilled to hear that you called him the "best salesman" you have met. That is quite the compliment! Roy is a valued member of the World team and he really prides himself on being able to find his customers the perfect vehicles to match all of their needs. He's a great salesman and we are lucky to have him. I appreciate that you chose World and I hope you enjoy your new car! Best, Justin Simcox, GM

World Volkswagen responded

Hello Jklove13, Congratulations on your new Tiguan. You really made a great choice as the Tiguan is equal parts luxury and rugged. I am happy to hear that you were so impressed with the customer service that Robert provided you. Robert is a great salesman who genuinely enjoys helping his customers. He is not your stereotypical salesman and will never try to push customers to purchase vehicles that are not right for them. Overall, Robert does a great job representing the World brand. Thank you for taking the time to leave us a review and I hope you have a blast in your new Tiguan! Cheers, Justin Simcox, GM

World Volkswagen responded

Hello Sierra410, Congratulations on your new Wrangler! That is one beautiful car, and I know that you will love driving it! I am so pleased to hear that Steve provided you with an enjoyable car buying experience. Steve does a wonderful job representing World's core values as he is trustworthy, knowledgeable, and genuinely loves to help his customers. I know that he will be so pleased to hear that you recommended him, I really appreciate that you chose World and thank you for your kind review! We look forward to seeing you again in the future! Warmly, Justin Simcox, GM

World Volkswagen responded

Hello wolrey1, Congratulations on your new car! I appreciate your review, and I am even more appreciative that you took the love drive from New York City to see us. It's wonderful to hear that you had an excellent car buying experience with Steve. He is an important member of the World VW team, and he truly cares about helping his customers. I know that Steve will be so happy to hear that you were pleased with his service. Thank you again for your review and also for recommending us. I hope you enjoy your new car! Please do not hesitate to call us or stop in if we can ever assist you with anything else in the future! Warm Regards, Justin Simcox, GM

World Volkswagen responded

Hello Car buyer, I'm sorry to hear that you were disappointed with the fees associated with your car purchase. As you may know, every customer is required to pay document fees. Moreover, window etchings are an important measure to take to ensure your vehicle's safety against theft prevention. If you have any questions, please feel free to contact us at (732) 922-1500. Best, The World Volkswagen Team

Car buyer responded

Window Etching is NOT required by law and as a matter of fact listed as OPTIONAL in the contract we signed. However YOU MADE US PAY $300 anyway! You are a loser and very dishonest. How about offering my $300 back for window etching. DO THIS TO PROVE YOURSELF AS HONEST AND FAIR and contact me to tell me you will refund my money for this. Other dealers do not charge for this. my number is 732-546-1139.. GO AHEAD AND CALL ME !!!!