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World Volkswagen

Neptune City, NJ

4.9
1,358 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,358 reviews

April 06, 2016

World VW and rep Robert Desantis made purchase worthwhile I came in to find a car for my step daughter and walked out with a 2014 VW Jetta back from lease return. Very happy with the whole process from meetin More

by Anthony Ficarra / Bryanna Salerno
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Desantis
Apr 06, 2016 -

World Volkswagen responded

Hello Anthony and Bryanna, Thank you so much for your kind review. Congratulations to you both on the new Jetta! You made a great choice, as the Jetta is sporty, beautiful, and safe. I'm happy to hear that you had a wonderful car buying experience with Robert and the rest of our team. We strive to make car shopping fun, and Robert does a great job of bringing this goal to fruition. I appreciate that you chose World, and I hope that you enjoy the new Jetta! Please don't hesitate to call us or stop in if you have any questions about your new purchase. Best, Justin Simcox, GM

April 05, 2016

World VW - Bob DeSantis - Amazing!!! We just purchased our 4th VW from this dealership and always have the best experience. Bob DeSantis hooks us up everytime. I highly recommend this de More

by Steve Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez, Robert Desantis
Apr 05, 2016 -

World Volkswagen responded

Hello Steve, Thank you for your kind review. Congratulations on your new VW! I am so appreciative that you continue to choose World. It's great to hear that you and Bob have built such a wonderful rapport, and that he has been helpful to you each time that you shop with us. Bob is an excellent salesman with a lot of integrity. He loves seeing his customers walk away with smiles on their faces, and he does a great job representing us. Thank you for recommending World, and for all your loyalty! Enjoy your new car! Best, Justin Simcox, GM

March 31, 2016

Friendly and honest. I came into the dealership to hopefully buy a car so long as the price was right. Roy was informative and made things go smoothly. He took his time More

by mslivka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Apr 01, 2016 -

World Volkswagen responded

Hi mslivka, Thank you for your review. Congratulations on your new purchase! I am so happy to hear that you had such a great car shopping experience with Roy. Roy is an excellent salesman who really cares about helping his customers. He is knowledgeable, honest, and he has a lot of integrity. At World, we want our customers to feel like family, and enjoy their time with us. Roy does a wonderful job of making this happen. I appreciate your recommendation, and thank you for choosing World. Have a blast in your new car this weekend! Best, Justin Simcox, GM

March 31, 2016

Easy car Buying Roy made car buying easy and painless. It was actually enjoyable buy my new Passat. I highly recommend World Volkswagen and especially suggest you ask More

by gogogadgetvw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Apr 01, 2016 -

World Volkswagen responded

Hello gogogadgetvw, Congratulations on your new Passat! I am so excited for you to drive your new VW and I know that you will enjoy it for years to come! Thank you for taking the time to leave us a review. I am so happy to hear that you had a wonderful car buying experience with Roy. Roy is one of a kind; he truly cares about helping his customers and he is honest, patient, and super knowledgeable. He will be so thrilled to read you review, and thank you for recommending him. Enjoy your new car, and please don't hesitate to call us if we can ever be of further assistance to you in the future. Warm Regards, Justin Simcox, GM

March 30, 2016

Thank you for your honesty and efforts. I recently leased a 2016 Jetta SEL. Both Dean and Mark were extremely informative and patient with me. I look forward to continuing my relationship w More

by Lcartwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one other manager involved but I don't remember his name, Kevin Ward, Mark Mendez
Mar 30, 2016 -

World Volkswagen responded

Hello Lcartwright, Thank you for taking the time to leave us a review and congrats on the new Jetta! I am so thrilled to hear that you had such an enjoyable car shopping experience with Dean, Mark and Kevin. I am proud to say that I have built a strong team of salespeople who are trustworthy, genuine, and truly care about our customers. Kevin, Dean, and Mark are perfect examples of everything that World VW stands for, and we are lucky to have them. It's so great that they found you exactly what you were looking for and saved you the time of having to shop around. I appreciate that you chose World VW and I hope that you love your new Jetta! Thanks for recommending us! We look forward to seeing you again. Best, Justin Simcox, GM

March 30, 2016

Excellent sales person and management team!! This is my third car I have bought with Roy Draper at World Volkswagen in Neptune. Roy is a great, honest, non pressure salesperson!! Thanks for eve More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper, Mark Mendez
Mar 30, 2016 -

World Volkswagen responded

Hi Eric, Thank you for your kind review. Congratulations on your new car purchase! I love hearing when customers enjoy their experiences with us. Roy is an amazing salesman because he is honest and always has his customers' best interests in mind. Roy is a vital member of the World team, and I know he will be so thrilled to read your review. Thank you for choosing World VW, and I hope you have a blast in your new ride! Best, Justin Simcox, GM

March 29, 2016

Fast, friendly and knowledgeable just leased a 2016 Vw Tiguan and I love it. I have been a customer of world Volkswagen of Neptune since 2013 and have worked with Bob Desantis for my More

by SophiaB7050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Desantis
Mar 30, 2016 -

World Volkswagen responded

Hello SophiaB7050, Thank you for taking the time to leave us a review. Congratulations on your new Tiguan! I am so happy to hear that you had such a great experience with Bob! As you know, Bob is not only an excellent salesman, but also a good person. He loves helping his customers and he does a wonderful job representing the World brand. I appreciate that you have been such a loyal World VW customer over the years. Thank you so much for choosing World and please do not hesitate to call us or stop in if you should ever need anything else in the future! Enjoy your new SUV! Best, Justin Simcox, GM

March 28, 2016

Roy os AWSOME! Came in to browse for a Passat. Was immediately greeted by Joe who was dealing with another client. Roy asked if he could help and I said sure. Joe wa More

by Inmihead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper, Joseph Scarpino
Mar 28, 2016 -

World Volkswagen responded

Hello Patrick, Congratulations on your new Beetle Turbo! That is one fun (and fast) car to drive! Thank you for your review. I am so happy to hear that you had such an excellent car buying experience with Roy. Roy is an asset to the World team. He truly loves helping his customers and wants nothing more than to see them leave with smiles on their faces. Mark and Joe are also important member of the World team, and they all work together so well to provide the best customer service possible. I appreciate that you chose World and that you would recommend us to your friends and family. I hope that you have a blast in your new Beetle! Best, Justin Simcox, GM

March 28, 2016

College student first car We saw a CPO 2013 Jetta on the website and made an appointment to come in for a test drive. We were greeted by Joe Scarpino. Joe was very informati More

by Patricia Deatrick
Recommend Dealer
Yes
Employees Worked With
Joseph Scarpino
Mar 30, 2016 -

World Volkswagen responded

Hello Patricia, Thank you for your outstanding review! Congratulations to you and your son on the new Jetta! I am confident that he will enjoy driving his VW for years to come. It makes me so happy to hear when customers have amazing car buying experiences with us. I am glad that you had Joe as your salesman. He is an important member of the World team and he is super knowledgeable about everything Volkswagen. Joe is an honest, hardworking salesman who loves helping his customers. I know he will be so thrilled to read your review. Thank you for choosing World, and for all your kind words. I hope that you and your son love the new Jetta! Please do not hesitate to call us or stop in if we can ever be of assistance to you in the future. Best, Justin Simcox, GM

March 27, 2016

My first car buying experience I have to say that when I walked into World of Volkswagen i was nervous. I had never bought a car from a dealership before but I have to say that afte More

by Samuel DeSarno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mendez
Mar 28, 2016 -

World Volkswagen responded

Hello Samuel, Thank you for your outstanding review. Congratulations on your new car purchase! I am so thrilled to hear that you had such a great car buying experience with Dean! We know that sometimes customers are apprehensive about car shopping, so we do our best to make the entire process fun and stress-free. Dean is a great representative for the World brand and he does a fabulous job carrying out our goals. I am pleased that he was helpful to you, and I know that he will be so thrilled to read your review. Thank you for choosing World VW. Enjoy your new car! Warm Regards, Justin Simcox, GM

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