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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,858 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,858 reviews

October 11, 2023

Once again, I'm a satisfied customer. Dean was awesome & professional. He was very helpful! To the staff that worked on my car- She is running so smooth. If Toyota would bring back the co More

by ypayne73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
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Oct 13, 2023 -

World Toyota responded

We greatly appreciate your loyalty as a satisfied customer! It's wonderful to hear that Dean provided you with awesome and professional service, and that your car is running smoothly after the work performed by ou staff. Your feedback is important to us, and we'll keep your suggestion regarding courtesy car washes in mind. Thank you for choosing us, and we're here to provide you with excellent service!

October 11, 2023

Dean did a great job trying to help me get an issue resolved which will hopefully help my car pass emissions! More

by arashd23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Oct 13, 2023 -

World Toyota responded

We're glad to hear that Dean did a great job trying to help you resolve the issue and ensure your car can pass emissions. Your satisfaction and vehicle's compliance are important to us, and we appreciate your positive feedback. Thank you for choosing us, and we're here to assist you!

October 10, 2023

Isaiah was great and very professional. He explained what I needed to be done on the car and why. More

by farhanrabbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
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Oct 12, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Isaiah provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Excellent job,all problems of car was fix right on the first time also give advice for next service what do I need. Thank you so much for your service More

by lamvanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 11, 2023 -

World Toyota responded

It's wonderful to hear that the service team did an excellent job in fixing all the problems with your car right the first time and provided advice for your next service needs. Effective problem resolution and proactive maintenance suggestions are signs of a well-rounded service experience. Safe and trouble-free driving with your well-maintained vehicle, and thank you for your kind words!

October 08, 2023

La atención para el servicio en esta oportunidad fue bueno, pero contin6uo con la luz de tablero encendida y no me dieron ninguna solución More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Diaz
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Oct 09, 2023 -

World Toyota responded

Gracias por traer esto a mi atención. Pido disculpas por tener la luz del tablero encendida despues de su servicio. Me gustaría tener la oportunidad de solucionar este problema y ganarme su negocio. Comuníquese conmigo al 678-547-9001. Espero poder hablar con usted. Samuel Pakarati, Gerente general

October 08, 2023

Service center took forever. An oil change shouldn’t take that long. Appointment at 11:30 got done at 2. That’s ridiculous. Will never come back. More

by name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee
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Oct 09, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the long wait time to get your vehicle serviced with us. I would like an opportunity to address your concerns and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

October 07, 2023

Wonderful experience with Sebastian. He was very friendly and has done everything to get all the services I needed done with a great deal. I’d definitely recommend him and the World More

by J Rahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gamez
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Oct 10, 2023 -

World Toyota responded

It's fantastic to hear that you had a wonderful experience and that Sebastian provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Had a last minute tire emergency and Dean got me in and out with a new tire in a little over an hour. More

by Ken M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
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Oct 10, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Dean provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Disappointed my key is taking 3 more weeks to come in. Jeff was great. He took care of my first complimentary maintenance which was not scheduled Very nice person. More

by sarah2claysaykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Jerry Bearden
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Oct 10, 2023 -

World Toyota responded

It's understandable to feel disappointed about the delay in receiving your key, but it's great to hear that Jeff provided excellent service and took care of your first complimentary maintenance, even if it wasn't originally scheduled. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Dean is great and his customer service skills are incedible! Highly recommend working with Dean! More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Oct 10, 2023 -

World Toyota responded

We are thrilled that Employee provided you with a great service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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