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World Toyota

Atlanta, GA

4.4
1,854 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,854 reviews

November 13, 2023

Professional Service Tech who explained how they would diagnose the problem with my vehicle. When diagnosis was complete he explained what was needed to be done along with pricing and approximate time it More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
Dec 02, 2023 -

World Toyota responded

It's great to hear about the professional and informative approach of the Service Tech in explaining the diagnosis and the required repairs for your vehicle! Clear communication about the necessary work, pricing, and estimated completion time can really enhance the service experience. Thank you for your business!

November 12, 2023

Service was on time and representative was nice and gave me the best advice available. More

by dgrambler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Fabulous! Very helpful and quick and efficient with their work! All staff very kind and willing to help More

by isabellahollis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Griffin, Anna Sutherland, Map Mouth
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a fabulous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Free at stuff great service especially lady name Rachel which was great and very responsive More

by Peninaandmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragwort atsemet
Dec 01, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Rachel provided great and responsive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Rahel was friendly, professional, and courteous! She and the service team were amazing. Communication was fantastic, and the level of detail was incredibly helpful. More

by LCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Dec 02, 2023 -

World Toyota responded

It's wonderful to hear such positive feedback about Rahel and the service team! Having a friendly, professional, and communicative service representative can really enhance the overall experience. We thank you for your business!

November 07, 2023

Fast service, and explained work on car and offered ride home so didn’t have to catch cold in crowded waiting rooms More

by Marciawright45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Dec 02, 2023 -

World Toyota responded

It's great to hear that you received fast service and clear explanations about the work done on your car! Thank you for your business!

November 06, 2023

I went in for service and found the entire process to be really easy and straightforward. Dean was very responsive and able to answer all of my questions. More

by Acaciaisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean 5 stars(Service)
Dec 02, 2023 -

World Toyota responded

It's great to hear that your service experience was smooth and straightforward! Having a responsive and knowledgeable service representative like Dean can truly make a difference. Thank you for your business!

November 06, 2023

Not impressed with some aspects don't care to be told I need filters when I don't More

by King of the Planet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 08, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced during your visit with us. I would like an opportunity to fix this and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

November 04, 2023

Efficient quick and service manager excellent completing work on my car in the time promised. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had an efficient and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

World Toyota has a very knowledgeable and helpful team that has made me a proud Toyota car owner. More

by elvispamukovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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