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World Toyota

Atlanta, GA

4.4
1,853 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,853 reviews

November 18, 2023

Sells junk just to get a sell. . Gives Toyota a bad name. Didn't insure vehicle was inspected. Didn't fill all fluid levels. All they talked about was what they cannot do. Will not More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Aguilar
Nov 21, 2023 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Sam Pakarati General Manager spakarati@worldtoyota.com

November 17, 2023

Timely and professional and very courteous would definitely recommend this dealer’s service department to friends More

by gpoolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Griffin
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a timely and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Thank you . defiantly I will be back for the next car services at world Toyota More

by teferadaniel35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carlson
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

I’ve been so impressed with the professionalism and great customer service by one and all at world Toyota. I’ll be back! More

by billiebrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasminr and Colin. 5 stars each!
Dec 01, 2023 -

World Toyota responded

That's wonderful to hear about your impressive experience with the professionalism and great customer service at World Toyota! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Always good service. Never pressured to do anything unnecessary. Ver satisfied with service every time. More

by walshlorrayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech not listed.
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Great timely service was provided when I was in a pinch. Provided lyft services. Workers are friendly and helpful More

by Sheng Poon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
Dec 01, 2023 -

World Toyota responded

It's wonderful to hear that you received great and timely service, especially when you needed it most! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Isaiah Campbell handle our service and did an excellent job with our Camry. We are well pleased. More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
Dec 01, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Isaiah provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Always outstanding service received from World Toyota from the first phone call to the final work done! More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bahel Atsemet
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Very pleased with 18 years of good service on my Relic Scion. I appreciate caring about safety. More

by Scion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Knox, Criston Alexander
Dec 01, 2023 -

World Toyota responded

It's wonderful to hear about your 18 years of reliable service with your Scion! Safety is indeed a crucial aspect, especially for a vehicle you've owned for nearly two decades. It's fantastic that your Scion has provided you with a reliable and safe driving experience. Thank you for your business!

November 13, 2023

Professional Service Tech who explained how they would diagnose the problem with my vehicle. When diagnosis was complete he explained what was needed to be done along with pricing and approximate time it More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
Dec 02, 2023 -

World Toyota responded

It's great to hear about the professional and informative approach of the Service Tech in explaining the diagnosis and the required repairs for your vehicle! Clear communication about the necessary work, pricing, and estimated completion time can really enhance the service experience. Thank you for your business!

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