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World Toyota

Atlanta, GA

4.4
1,853 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,853 reviews

December 03, 2023

The customer lady was real bad . I am charged more than she told me she can’t explain More

by Tadesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yasme
Dec 05, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the misunderstanding and the interaction you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

December 02, 2023

Professional explain what they did to the car didn’t have to wait long, and he thanked me for the service More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 05, 2023 -

World Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

The service person Rahel was very knowledgeable and everything was taken care of quickly with lots of communication. More

by Lifted Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
Dec 02, 2023 -

World Toyota responded

Rahel is a real asset to World Toyota's service team! Having a knowledgeable service person who communicates well can truly streamline the maintenance process and give you peace of mind. Thank you for your business!

November 30, 2023

Courteous and efficient. Always a pleasant experience at this dealership. Would highly recommend for your Toyota needs. More

by maeganec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
Dec 02, 2023 -

World Toyota responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Quick, competent, Lyft provided, great price on new battery, service advisor, Dean, was polite and excellent More

by gregandpattyadcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
Dec 01, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Dean provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Great service every time. Convenient location. Cris provided excellent service and communication. Considering that I literally made my appointment less than 24 hours, the turn More

by nwil83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Agiular
Dec 02, 2023 -

World Toyota responded

It's fantastic to hear that you consistently receive great service at World Toyota and that Cris provided excellent service and communication! Getting quality service with a quick turnaround time, especially on short notice, speaks volumes about our efficiency. Thank you for your business!

Dec 02, 2023 -

nwil83 responded

I couldn’t agree with you more regarding the turnaround time and quality of service. Thanks again! 🙏🏽

November 28, 2023

Parts & service were very helpful and communicated the issues and solutions clearly for the car I just purchased from World Toyota 3 weeks ago. I was then directed to collision to look at an issue I was h More

by mcarlton91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Dec 06, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 301.806.0080. I look forward to speaking with you. Sam Pakarati General Manager World Toyota 301.806.0080 spakarati@worldtoyota.com

November 28, 2023

Fantastic service! Was kept up to date throughout entire process. Issues were fixed timely. Will continue to use world Toyota. More

by Blaireparlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Terry
Dec 01, 2023 -

World Toyota responded

Thank you for the kind words Blaire! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 27, 2023

This dealership provides good service and flexibility in scheduling appointments. The staff seem knowledgeable about their job More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a flexible and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Criston and Collin took great care of me. I always have a great experience when coming to World Toyota to get my car serviced. I truly appreciate the great customer service that I receive eve More

by Zoey S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Criston Alexander & Collin
Dec 01, 2023 -

World Toyota responded

Thank you for the kind words Zoey! We are very happy to hear that we were able to provide you with an enjoyable experience!

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