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World Toyota

Atlanta, GA

4.4
1,853 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,853 reviews

December 18, 2023

Bad experience at Service. The agent was not professional. Chewing gum and lazy attitude. Did not feel welcomed at all. This dealer has had excellent service agents in the pa More

by bluekeyboard12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YASMINE MEDINA. (ONE STAR). Worst experience ever in more than three years.
Dec 26, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the negative experience you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

December 17, 2023

Collin was very attentive, helpful, informative and efficient. I’ll definitely be returning for services in the future. More

by Kalena Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Anderson
Dec 19, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Collin provided attentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Amabilidad buen servicio me atendieron muy bien el muchacho Christopher bien atento y amable gracias More

by guatemalareina@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 16, 2023 -

World Toyota responded

¡Es maravilloso escuchar sobre el atento y amable servicio de Christopher! La amabilidad en el servicio al cliente ayuda mucho. Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

December 12, 2023

Eric Matson and service is the best advisor I’ve ever dealt with in all my years always takes amazing care of me and anyone else I sent to him More

by mitchfrohman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson, Daniel Diaz
Dec 15, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Eric provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Awesome wonderful job. Keep up the fantastic work. As usual the service is always great More

by Shannon Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
Dec 13, 2023 -

World Toyota responded

That's fantastic to hear! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Fast service; not pushy on requests, Collin was great to deal with- great restroom too More

by Wcurvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Dec 12, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Collin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Nick was a greet service manager. He kept me up-to-date on the status of my service and was helpful and courteous. More

by Lppruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 12, 2023 -

World Toyota responded

It's great to hear Nick provided such excellent service as a manager, keeping you informed and offering helpful and courteous assistance throughout your service visit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Nice clean dealership. Upon moving here I have brought my car here for service 3 times. More

by chrisbown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but it is on my receipt.
Dec 09, 2023 -

World Toyota responded

That's great to hear! Consistency in service quality can be really reassuring. Your satisfaction and continued business mean a lot to us, and we look forward to serving you with the same care and dedication in the future!

December 05, 2023

Service Representative Eric Matson was helpful, professional & courteous, as always. I’ve been servicing my Camry there ever since I purchased my car there eleven years ago. More

by Stanl Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson, Service Rep
Dec 06, 2023 -

World Toyota responded

It's fantastic that Eric at World Toyota has consistently provided helpful, professional, and courteous service. Building that kind of rapport over eleven years speaks volumes about the quality of service he delivers. And servicing your Camry at the same place you purchased it shows a strong level of trust and satisfaction with our service. Thank you for your loyalty and business!

December 04, 2023

World Toyota is a well run dealership and service department. Services recommended are communicated through text and email for approval before any Services are done. There is plenty of seating avail More

by smrechtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny
Dec 05, 2023 -

World Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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