World Toyota

Sebastian was my technician today. He was friendly and welcoming. He explained the services I would be receiving today and how much they would cost up front. The waiting area was clean He was friendly and welcoming. He explained the services I would be receiving today and how much they would cost up front. The waiting area was clean and included a coffee machine. Once my service was completed, Sebastian texted me and said my car was ready to be picked up. Overall wonderful interaction. I’ve been several times before and each time is great. I would recommend this dealership to others. More

They approach customers quickly and politely , and ask what can I help ? Then take action immediately what can I help ? Then take action immediately More

Scam artis the service center always tries to scam me to hike up my bill hike up my bill More

It is a great dealership to take my vehicle to service,Rahel is a best service advisor,courteous and very helpful,I want to say tank you for her great service service,Rahel is a best service advisor,courteous and very helpful,I want to say tank you for her great service More

World Toyota is the best there staff are super friendly I could not have ask for a better experience/ service 100% the best could not have ask for a better experience/ service 100% the best More

I have my car service at Willow Toyota regularly they do a very good job they always take care of me I will keep coming back for as long as I need service a very good job they always take care of me I will keep coming back for as long as I need service More

Joseph was great. Very nice and helpful. He made getting my car in and out for maintenance easy Very nice and helpful. He made getting my car in and out for maintenance easy More

Dealership doesn't display or lack initiative and team work via phone and in person. My car was left over night for repairs, due to my representative falling ill. Being not at work to assist me, it was li work via phone and in person. My car was left over night for repairs, due to my representative falling ill. Being not at work to assist me, it was like pulling teeth to get a coworkers to help me receive my vehicle back. I had to call the previous representative from his sick bed. We both left numerous messages to the service center concerning the matter. After finally arriving to the call center, I took it apon my self to tell one older Rep. the situation. He did assist me to finally get my vehicle after about an hour after noon, he noted while away from the desk there probably were messages left concerning said matters. Note since morning, I had been speaking with different services Rep over the phone and they all pretended to be clueless or I got disconnected after a long wait. One who claimed to understand repeatedly called out the wrong male model and color of my vehicle. Guess he was supposed to be answering another caller because he hung up on me after realizing wrong customer. So I'm calling back again on hold for the uptenth time. I repeatedly called and left messages numerous times. No one ever called back. Except the at home sick Rep that just could speak, poor guy... This is how my Christmas weekend started, very disappointing and so sad service. Not to mention the cost was over eight hundred. You would think me seeing over twenty Reps in the service department, the service would have been more proficient...smh! I think they mostly avoided eye contact and answering phone calls, so customers would not randomly ask for assistance. Never seen so many grown men avoiding assisting, in one place of business. LoL... Happy Holidays! More

I visited today World of Toyota for my regular maintenance. The advisor who I worked wit was very polite and knowledgeable. He checked my tires and recommended replacement of all 4 tires. I didn’t maintenance. The advisor who I worked wit was very polite and knowledgeable. He checked my tires and recommended replacement of all 4 tires. I didn’t plan tire replacement but he offered me a god deal - get 4 tires and pay 3 so I accepted the offer. I got 4 new Dunlop tires for $650. The communication was great and the service was pretty fast. More

They provide best customer service specially the Service Advisor: Alana Collins is kind person thank you very much for your kind service Advisor: Alana Collins is kind person thank you very much for your kind service More