
World Toyota
Atlanta, GA
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My service advisor, Glen, was responsive and kept me informed. I typically receive excellent customer service from World Toyota, and Glen maintained the standard. informed. I typically receive excellent customer service from World Toyota, and Glen maintained the standard. More
Our service agent was Ernesto Batist. The service rep forgot the car wash I asked for, and we weren’t informed our car was ready until 30+ minutes after it was done. After waiting nearly The service rep forgot the car wash I asked for, and we weren’t informed our car was ready until 30+ minutes after it was done. After waiting nearly 2 hours, the rep admitted he forgot the car wash and he can get it done in 20-25 min but we declined a further wait. Disappointed that the rep kept pushing us to leave him a good review despite these issues. Asking for a good review once is one thing, but asking multiple times, especially after failing to provide the service correctly, is unprofessional and tone-deaf. More
It finally happened. The dreaded engine check light came on. Alan at World Toyota was able to make me an appointment for that morning. I spent the day waiting instead of The dreaded engine check light came on. Alan at World Toyota was able to make me an appointment for that morning. I spent the day waiting instead of taking the Uber ride home that was offered. I paid a premium by going to the dealership but I have peace of mind. More
Edwin, my sales representative, was fantastic! He didn't push me to the most expensive option or heavily pressure me to close the deal that day as I told him that I was still test driving other ca He didn't push me to the most expensive option or heavily pressure me to close the deal that day as I told him that I was still test driving other cars. I am in a high end sales business and I appreciate tact. The dealership was clean and bright which lends to a less stressful experience. I am looking forward to working with the whole team as I grow into my car. I will recommend Edwin and the dealership to friends in the future! More
World Toyota will always be the right place to buy my new vehicles. They are always friendly and help me select the car I need, without pressure or rush. And if they don't have it in stock, they will deliver vehicles. They are always friendly and help me select the car I need, without pressure or rush. And if they don't have it in stock, they will deliver it to your home. They are an excellent team, from the salespeople to the managers. The financing process, if you need it, is quite friendly and simple. And for me Toyota It will always be the best brand and my best choice. More
I always bring my car to World of Toyota for service and they never disappoint. Tylor Harris is my service advisor—he’s professional, honest, and makes the process smooth every time. Highly recommend! they never disappoint. Tylor Harris is my service advisor—he’s professional, honest, and makes the process smooth every time. Highly recommend! More