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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,669 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,669 reviews

November 23, 2024

Unorganized intake followed by employees who don’t know what they are doing. Service dept nit talking to other departments. Waiting area was crowded and not well laid out. Very noisy. I am not going to More

by AMS8108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana, Richard
Report | Print
Nov 28, 2024 -

World Toyota responded

AMS8108, I apologize that you have experienced concerns with our service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Curtis Smith General Manager curtissmith@worldtoyota.com

November 22, 2024

Olaniyi is a great service rep. Very personable while he juggled numerous car appointments. A+ More

by Hunter
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olaniyi
Report | Print
Nov 23, 2024 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Very pleased with service for my 2020 Toyota Avalon. Service associate OG was superb. Very professional, efficient, courteous and explained process well. Very quick response to my texts re time car wou More

by Linda Gulley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OG
Report | Print
Nov 25, 2024 -

World Toyota responded

Hi Linda, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Tahirou provided an excellent service that my car needed and completed all services on time and on budget that we agreed. More

by mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tahirou Bah
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Nov 25, 2024 -

World Toyota responded

Hi, we're happy to hear you had such a positive experience with Tahirou! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2024

It always takes 5 minutes before someone addresses you. Also even when the car is ready, you are not notified, you have to be proactive. When the oil change was complete this time, my car was not brought t More

by VX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana
Report | Print
Nov 23, 2024 -

World Toyota responded

VX, I’m sorry to hear about the trouble you're having with the service department. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager curtissmith@worldtoyota.com

November 21, 2024

Philip Vo provided excellent service at World Toyota. Very professional and great to work with More

by pA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Report | Print
Nov 23, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

Easy reservation. Clear communication…someone was on the other side of the text. Philip is a great service manager. More

by jbchun87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Nov 22, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

Dealer failed to meet item listed within appointment. In addition to complete suggested repairs that had been approved via their platform. More

by Keren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny
Report | Print
Nov 23, 2024 -

World Toyota responded

Keren, I’m sorry for the inconvenience you faced regarding the repairs that were not completed. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at curtissmith@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager

November 20, 2024

Service rep was great . Car was ready when promised . Thank you. Great work.Thank you More

by smadhany
Recommend Dealer
Yes
Employees Worked With
Alana
Report | Print
Nov 22, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2024

The dealership was very busy but my service agent did all she could to complete my cars service in a timely manner. Her name is Destiny Wiggins and I give her an excellent review More

by surghc1
Recommend Dealer
Yes
Employees Worked With
Destiny wiggins
Report | Print
Nov 21, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Destiny here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

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