World Toyota

Easy to make appointment, same day, price seems competitive, nice people. Feeling good so far. competitive, nice people. Feeling good so far. More

Didn’t pay proper attention to where the key goes because now it has a lot of scratches from the key. Used up a lot of gas from having the AC on blast as I left it off and got it back with it on full blast. now it has a lot of scratches from the key. Used up a lot of gas from having the AC on blast as I left it off and got it back with it on full blast. More

I always have great customer service at World Toyota. Service was done quickly and service rep Alexander Machado was very helpful and explained everything and answered all of my questions. Service was done quickly and service rep Alexander Machado was very helpful and explained everything and answered all of my questions. More

Eric and Rahel are very professional and helpful. A credit to the company. Good people A credit to the company. Good people More

Service advisor was not very helpful, didn’t take time to review my inspection after my car came back from service, just told me to sign and that’s it. Also tried to tell me I didn’t need a certain service w review my inspection after my car came back from service, just told me to sign and that’s it. Also tried to tell me I didn’t need a certain service when I knew I did More

World Toyota sold me a key fog and didnt ensure it was programmed completely. Then they didn't grant my request asking to speak with a manager. Then I called again and the customer service representative programmed completely. Then they didn't grant my request asking to speak with a manager. Then I called again and the customer service representative told me that I could go to any Toyota dealership and they could complete the programming. I showed up at Union City Toyota for my appointment and they informed me that i would have to pay for the service. World Toyota really dropped the ball. This is extremely unacceptable. I will be publishing this review on social media to ensure no else has uses your poor service. Service advisor Glenn is the absolute worst. More

While my experience was fine, I did have an opportunity to witness. Interaction with the elder population, which could be better. to witness. Interaction with the elder population, which could be better. More

Great service experience! I made my appointment online. The suv was ready in under an hour. I made my appointment online. The suv was ready in under an hour. More

Marked my brake pads before service to replace pads. After service looked at brakes and the paint marks were still there. The pads had not been replaced. After service looked at brakes and the paint marks were still there. The pads had not been replaced. More

World Toyota always impress me with their awesome professionalism, excellent service, and friendly as well as knowledgeable representatives. I still bypass two disappointing Toyota dealerships just t professionalism, excellent service, and friendly as well as knowledgeable representatives. I still bypass two disappointing Toyota dealerships just to get to World Toyota. More