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World Toyota

Atlanta, GA

4.4
1,852 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,852 reviews

September 05, 2024

I would say a not overall good experience. Great when i bought the car and person trying to schedule my first toyota care 5k miles check. My experience with the service department was awful an More

by carlosm.venusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Assistant Service Department , Danny Hua, Dustin Nelson
Sep 07, 2024 -

World Toyota responded

carlosm.venusa, I apologize you experienced an issue with the service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email provided below. Curtis Smith General Manager curtissmith@worldtoyota.com

September 03, 2024

On 09/2/2024 visited World Toyota with high hopes of finding a pre-owned car, but my experience was nothing, short of frustrating and disappointing. The lack of professionalism and respect from the sale More

by genet130329
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Ledoux
Sep 06, 2024 -

World Toyota responded

genet130329, We do not have an employee by the name of Jose Ledoux. However, if you had a negative experience at World Toyota, we sincerely apologize. We strive to provide excellent customer service to all our customers, and it is disheartening to hear that your expectations were not met. Your feedback is important to us, and we will thoroughly investigate the matter. We will take appropriate measures to address the concerns you raised. Thank you for bringing this to our attention. Curtis Smith General Manager curtissmith@worldtoyota.com

August 31, 2024

Customer service was great Alex was very great kept me informed on everything. Only one thing the tech left my valves off my tires More

by Mrsreesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Sep 05, 2024 -

World Toyota responded

Hi, we are glad Alex could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Always timely professional and kind. They have always serviced my car and I appreciate how my cars performance has remained consistant. Thank you, World Toyota More

by Bray1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Sep 05, 2024 -

World Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Best service writer I have experienced in 20+ years. No over selling but listed to me and my wishes More

by sking3056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Aug 29, 2024 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 28, 2024

Service advisor, Rahel, was very friendly, patient and helpful! My car was finished even sooner than she estimated. More

by alharwood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
Aug 29, 2024 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Easy to get an appointment. My guy (Glen) is great to work with. Quick in and out More

by Steverino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Aug 29, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2024

I will not come back world Toyota. Take very long time for waiting in service (2.5-3 hrs). It is terrible. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
Aug 31, 2024 -

World Toyota responded

Mike, I’m sorry for the inconvenience you faced regarding the extended wait time while in service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

August 25, 2024

I have used WORLD TOYOTA for years with three of my Toyota vehicles. Professional and courteous and most important, I never felt like I was paying for something that was not necessary. Highly recommen More

by georger143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Machado
Aug 31, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

August 25, 2024

I appreciate the care and attention to detail during my time with Tyron Ross. He explained what was needed thoroughly and was able to pinpoint issues with my brakes. I’ll be back soon. More

by djtn96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron Ross
Aug 31, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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