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World Toyota

Atlanta, GA

4.4
1,851 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,851 reviews

September 12, 2024

Jeff was my service advisor, I really appreciate his expertise and his professionalism. I received a great service! More

by mico.mechanzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Venable
Sep 13, 2024 -

World Toyota responded

Hello, we're happy you found our staff to be supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Joseph who cared for me had great customer service and care for my car during its routine service More

by Loridelong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 14, 2024 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2024

I cannot say enough about this team. They always give you an honest assessment of any issues and always do a great job addressing them. The attention to detail will not go unnoticed when More

by crowsario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gamez
Sep 14, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

They were attentive to what I said regarding my problem. They were efficient, timely and professional in every way. More

by Kmucc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
Sep 14, 2024 -

World Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Eric's initial scheduling was very straight forward and supportive. And Alana was clear in how the actual service scheduling and fee explanation was straight forward and helpful. More

by dave.skillen1@mac.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson and Alana Collins
Sep 14, 2024 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

Service is good, however, I would definitely recommend packing your patience with regards to checking in and length of service for routine matters. More

by Mdrayton88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Childress
Sep 11, 2024 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 10, 2024

The service department is always helpful in answering any questions I have. I feel good about having my car serviced at World Toyota. More

by vikea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clark
Sep 13, 2024 -

World Toyota responded

Hello, we're happy you found our staff to be helpful during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

It was a good experience. Eric replaced and balanced the tires on my car and changed the oil for a great price. We used Lyft for rides to and from my apartment. They also wash More

by slewise3741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matsen
Sep 13, 2024 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

Outstanding service department. I am 80 years old and they really go above and beyond to help me. They are so kind, personable and caring and I feel confident that my car is in the More

by pghlcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah C. and Glenn Knox - outstanding
Sep 09, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

I would say a not overall good experience. Great when i bought the car and person trying to schedule my first toyota care 5k miles check. My experience with the service department was awful an More

by carlosm.venusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Assistant Service Department , Danny Hua, Dustin Nelson
Sep 07, 2024 -

World Toyota responded

carlosm.venusa, I apologize you experienced an issue with the service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email provided below. Curtis Smith General Manager curtissmith@worldtoyota.com

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