
World Toyota
Atlanta, GA
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Service and communication were great. I got updated when items were found that needed addressed and texted when everything was done. Check-in was very inefficient. Sat for 15 mins while 4 I got updated when items were found that needed addressed and texted when everything was done. Check-in was very inefficient. Sat for 15 mins while 4 people stood around checking their phones and people that arrived later than me got attention first because they were louder. More
Quite a long time to wait in the waiting area while the car was being serviced. Assistant manager, Cory, however, was very pleasant and helpful. car was being serviced. Assistant manager, Cory, however, was very pleasant and helpful. More
Unorganized intake followed by employees who don’t know what they are doing. Service dept nit talking to other departments. Waiting area was crowded and not well laid out. Very noisy. I am not going to what they are doing. Service dept nit talking to other departments. Waiting area was crowded and not well laid out. Very noisy. I am not going to use this dealer for my service in the future. More
Very pleased with service for my 2020 Toyota Avalon. Service associate OG was superb. Very professional, efficient, courteous and explained process well. Very quick response to my texts re time car wou Service associate OG was superb. Very professional, efficient, courteous and explained process well. Very quick response to my texts re time car would be ready. Great service! More
It always takes 5 minutes before someone addresses you. Also even when the car is ready, you are not notified, you have to be proactive. When the oil change was complete this time, my car was not brought t Also even when the car is ready, you are not notified, you have to be proactive. When the oil change was complete this time, my car was not brought to me, I had to search for it in the lot. More