
World Toyota
Atlanta, GA
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Timothy did all he could to ensure my new tire was ordered from the warehouse and installed during a very busy day. Other shops would have taken much longer. I appreciate the genuine care I was give ordered from the warehouse and installed during a very busy day. Other shops would have taken much longer. I appreciate the genuine care I was given. More
I hope this message finds you well. I recently visited your service center, and while I appreciate the quality of the service provided, I am disappointed with the $199 diagnostic fee ch I recently visited your service center, and while I appreciate the quality of the service provided, I am disappointed with the $199 diagnostic fee charged. I was already aware of the issue causing the oil leak in my car and did not require a detailed diagnosis. Unfortunately, due to miscommunication and a lack of clarity during the process, I ended up paying this fee unnecessarily.I believe this charge was avoidable and would kindly request a refund for the diagnostic fee. I value the service your team provides and hope this matter can be resolved promptly. Thank you for your understanding. More
Service and communication were great. I got updated when items were found that needed addressed and texted when everything was done. Check-in was very inefficient. Sat for 15 mins while 4 I got updated when items were found that needed addressed and texted when everything was done. Check-in was very inefficient. Sat for 15 mins while 4 people stood around checking their phones and people that arrived later than me got attention first because they were louder. More