Back

World Toyota

Atlanta, GA

4.4
1,669 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 1,669 reviews

December 01, 2024

Good service. They did a thorough job and the car is running well. I would go back here again More

by johnb233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Dec 03, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2024

La atencion es escelente en elbarea de ventas. Atencion pesima en area de servicio vehicular More

by Josemontiel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis no esta en la lista y es del departamento de servicio y autopartes, Dumas Andre
Nov 30, 2024 -

World Toyota responded

Hola, gracias por tomarse el tiempo de dejarnos comentarios sobre su experiencia con nosotros. Si está dispuesto a darnos otra oportunidad, comuníquese con nosotros al (678) 547-9000 para hablar directamente con nuestro gerente.

November 28, 2024

I hope this message finds you well. I recently visited your service center, and while I appreciate the quality of the service provided, I am disappointed with the $199 diagnostic fee ch More

by saloni.bhayani7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Koori
Dec 12, 2024 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager curtissmith@worldtoyota.com

November 27, 2024

The staff are professional and friendly. It's clean and has refreshments available. There is a wide selection of vehicles available. More

by janettedimonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar
Nov 29, 2024 -

World Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

I had an appointment to have my oil changed and it took two hours? Is that normal? More

by Dmaschinot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 03, 2024 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager curtissmith@worldtoyota.com

Dec 03, 2024 -

Dmaschinot responded

I have been going to World Toyota on Peachtree industrial Boulevard in Chamblee, Georgia since 2012 when I purchased my Prius there. I still question how long it should take to have my oil changed if I’ve made an appointment. I had a 2:30pm appointment and the car was ready at approximately 4:30. Another customer was checking out when I walked up to the counter and he said he had been there for three hours. I just want to know if this meets your expectations so I can plan accordingly. Thank you

November 26, 2024

I Always guve my car Maintenance s at Worldwide Toyota. This are my prefer dealer car Maintenance shop More

by ccvatlanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Campbell
Nov 27, 2024 -

World Toyota responded

Hi, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

November 26, 2024

Great customer service the attendant was polite and very helpful saved some unnecessary spending and also gave me a discount 👍 More

by paulgomes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olaniyi Grey
Nov 27, 2024 -

World Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

Fast and friendly service. They got me checked in and performed the service well. I would recommend More

by ddyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 28, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 25, 2024

Service and communication were great. I got updated when items were found that needed addressed and texted when everything was done. Check-in was very inefficient. Sat for 15 mins while 4 More

by hill.kendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Nov 28, 2024 -

World Toyota responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (678) 547-9000 so we may assist you in moving forward towards a resolution.

November 24, 2024

Quite a long time to wait in the waiting area while the car was being serviced. Assistant manager, Cory, however, was very pleasant and helpful. More

by Aronsonkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Manager, CORY
Nov 26, 2024 -

World Toyota responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.