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World Toyota

Atlanta, GA

4.4
1,849 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,849 reviews

November 05, 2024

Thorough and comfortable. They kept me aware of steps in the process until I was done More

by stuart.brown9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Campbell
Nov 07, 2024 -

World Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Jeff V is always great to work with and is very professional and personable . Keeps you updated and in and out fast. More

by susiecrockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery,Venable
Nov 09, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at World Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2024

Phillip took his time to work with me and explain potential solutions in a busy environment. I walked away pleased. More

by akagard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Vo
Nov 07, 2024 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Today I had my first maintenance, it was very fast the truth, I am grateful, they are very professional and attentive definitely recommended 100% More

by suarezyelennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae
Nov 06, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

I have a bad experience from this dealer. I have order some parts and still waiting. Do not order parts from this dealer. More

by Toyo
Recommend Dealer
No
Employees Worked With
Tyler, Aris Aponte, Yami Madrid, Jeremy Turner, Spencer Boring, George Davenport, Tony Dunn, Robert Page, Sheri Swinson, Sherry Favors, Derrick Wallace
Nov 07, 2024 -

World Toyota responded

I apologize that you experienced a delay in the parts that you ordered. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith General Manager

November 03, 2024

I've been taken my car to this dealer for 7 years and I can't complain about the costumer service. This time the agent was Philip, who was very helpful throughout the process. More

by De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Nov 04, 2024 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2024

They are awesome people ! ! 🧡 Considerate, helpful, hardworking, I am so happy and thankful to everyone who helped me in World Toyota Atlanta !! 🩷 More

by Ceren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Reliford
Nov 05, 2024 -

World Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 03, 2024

I ended up buying a very cheap Chinese tire for $200 when I already had the best tire. I was in a rush, and the seller, named Philip, took advantage of my hurry. More

by Shegofa Alizada
Recommend Dealer
No
Employees Worked With
Philip
Nov 09, 2024 -

World Toyota responded

I apologize for your dissatisfaction with your tire purchase. Please let us know how we can better assist you in the future. Curtis Smith General Manager curtissmith@worldtoyota.com

November 02, 2024

Not reliable. Customer service lacking honesty or genuine concern. Overpriced and does not take ownership for poorly performed service. To top it off, they didn’t More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 09, 2024 -

World Toyota responded

I apologize for the negative service experience as this should not have happened. Can you please contact me so I can make this right? I cannot find your name in our database, I would appreciate the opportunity to hear back from you at your earliest convenience. Curtis Smith General Manager curtissmith@worldtoyota.com

November 02, 2024

Horrible service. The technician forgot to connect air filter assembly. I had to drive 30 miles back to the dealership to get it fixed. The car could have stalled on t More

by fulay_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy
Nov 09, 2024 -

World Toyota responded

I apologize about your experience in our service department. Can you please contact me so I can make this right? I cannot find your name in our database; I would like to hear back from you and try to come to resolve. Curtis Smith General Manager 678-547-9002 curtissmith@worldtoyota.com

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