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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,849 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,849 reviews

November 20, 2024

Service rep was great . Car was ready when promised . Thank you. Great work.Thank you More

by smadhany
Recommend Dealer
Yes
Employees Worked With
Alana
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Nov 22, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2024

The dealership was very busy but my service agent did all she could to complete my cars service in a timely manner. Her name is Destiny Wiggins and I give her an excellent review More

by surghc1
Recommend Dealer
Yes
Employees Worked With
Destiny wiggins
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Nov 21, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Destiny here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Bought new Land Cruiser . Sales rep not well informed. Tedious with follow up details Service Dept took 2 1/2 hours to do just oil change despite having an appointment More

by Caldwell.Zimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 21, 2024 -

World Toyota responded

Caldwell.Zimmerman, Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Should you require any assistance please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Curtis Smith General Manager curtissmith@worldtoyota.com

November 16, 2024

Not the best communication and thoroughness within the service department. Everyone was somewhat kind and respectful, but not helpful or resourceful. More

by Doesnt matter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
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Nov 21, 2024 -

World Toyota responded

Doesnt matter, I’m sorry to hear about the trouble you're having with our service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager curtissmith@worldtoyota.com

November 16, 2024

Great service experience! I scheduled an appointment and I was done in 30 minutes with an oil change and tire rotation! Glen was a great advisor! Highly recommend! More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Knox
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Nov 19, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

November 16, 2024

The dealership was a good experience and David Castro and Jeffrey Henao gaved me the info I needed I will be back. More

by rcqb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Castro, Jeffrey Henao
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Nov 19, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Went above and beyond to get the work done to save me time and another visit to the dealer. Thanks a ton. More

by jqueen54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clark
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Nov 19, 2024 -

World Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

November 15, 2024

Poor service, five days to complete work. Pick car up Keyes on key chain does not work. More

by Rosettahut0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana Collin’s,
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Nov 21, 2024 -

World Toyota responded

Rosettahut0324, I’m sorry to hear about the trouble you're having with the service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager curtissmith@worldtoyota.com

November 15, 2024

Alex & xxx’t mgr. courteous/ helpful despite backlog of cars waiting, due to short-staffing More

by stone.charlotte
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Too many questions—service dept. Brake work
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Nov 18, 2024 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

The staff was friendly and professional and they went beyond my expectations.Calvin helped me with the process in a very professional manner More

by Georgeroxin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin brown
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Nov 18, 2024 -

World Toyota responded

Hello, we're happy you found Calvin to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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