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World Toyota

Atlanta, GA

4.4
1,920 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,920 reviews

January 18, 2025

Onsite for a 5k checkup. Service advisor Joseph got my car in and out quickly, 1 hour. Only needed a tire rotation and computer check of car systems but went quick and they More

by bbqnbeer404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Jan 20, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

Terrible communication, my advisor destiny told me it would be an hour for a simple oil change. Never communicate when my vehicle oil change was completed. I arrived an hour later my oil change was compl More

by Salazar sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny
Jan 21, 2025 -

World Toyota responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Curtis Smith General Manager (678) 547-9002 curtissmith@worldtoyota.com

January 17, 2025

Destiny was very nice and helpful. It took a long time to diagnose the issue however. More

by mikado.airlift.8m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Jan 20, 2025 -

World Toyota responded

Hello, we're happy you found Destiny to be so supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2025

I enjoy being serviced at World Toyota. The staff are so courteous and knowledgeable. I'll definitely recommend Toyota to my family and friends. I Their is service level gives confidence More

by chapuis.lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Alexander
Jan 19, 2025 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

My service advisor has kept me posted on the status through the entire process, and she explained each charge clearly. More

by pineapple00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Astemet
Jan 15, 2025 -

World Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Professional excellence,and very knowledgeable and trustworthy and always sincere and that why l recommend World Toyota to my friends,co-workers,and family Since l live in Jonesboro l wish th dealersh More

by csteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Donaldson, Gabrae Carson, Willie Yarbrough, Jeremy Turner, Sheri Swinson, Derrick Wallace, Dumas Andre, Quincy Mosley
Jan 16, 2025 -

World Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 15, 2025

My father needed a battery replacement and windshields changed. Alex, in customer service, was very welcoming and patient with assisting my father and myself. He explained the results of the car test and More

by Marta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 16, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. We look forward to your next visit! Take care!

January 15, 2025

Professional organization. Courteous and patient with explanations of the situation with my vehicle. I do recommend World Toyota to take good care of your Toyota More

by tdimarino33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Venable
Jan 16, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, World Toyota

January 14, 2025

The service rep was clear about what was going to be done and how much it was going to cost me. He remembered to give me my military discount. The bad part of this experience was that it took almost 2 1/2 ho More

by Taylor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Jan 15, 2025 -

World Toyota responded

Hi Taylor, we would like to get some more details about your experience with us. Please reach out to us at (678) 547-9000 so we may assist you in moving forward towards a resolution.

January 10, 2025

Service agent Joe made process easy. He answered all my questions, was pleasant and knowledgeable. More

by Villa Felice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent Joseph
Jan 11, 2025 -

World Toyota responded

Hi Villa, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

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