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World Toyota

Atlanta, GA

4.4
2,011 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,011 reviews

July 23, 2025

Very thorough and fast service. Everything was explained in detail and my service advisor was helpful and friendly. I noticed a big improvement in the service dept. since my last vi More

by jang
Recommend Dealer
Yes
Employees Worked With
Cesar
Jul 25, 2025 -

World Toyota responded

Hello Jang, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2025

My service tech, Alan Rosa, went above and beyond to find a replacement key fob for me. He held himself to what he guaranteed me regarding completion of the fob programing, even though it took him past his w More

by bjraup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rosa
Jul 22, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. We hope you have a great day!

July 21, 2025

Place had me sit for two hours just to be told the xxxxty Road Hazard warranty wouldn’t cover the pothole damage that exposed the cords on my girlfriend’s car. I never want to go back if I can avoid it. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 22, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent concerns. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@group1auto.com or 678-547-9292. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia, Service Manager

July 21, 2025

Service was prompt. Sales associate Shannon was very friendly and attentive. Overall, I have adopted this dealership as my home base dealership. More

by justjeff1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Jul 23, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

I just want to give special Thank you for The service Manager Criston Alexander and Aassistant service Manager Kory Cunnea,they gives me the great hospitality,amazing job and they are well professional ! More

by shimeilsmengiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Criston,kory
Jul 22, 2025 -

World Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Criston and Kory here at World Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

The basic oil change service was great. Pleasant welcome and check-in, nice waiting area, even though there were a good number of people waiting. Reasonable service time, honored my coupon More

by flagons-51bogies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tahir
July 19, 2025

It is great place to get service for my car Rahel is best as always ,she always go extra miles for customer satisfaction More

by Yetnayet Demissie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Jul 21, 2025 -

World Toyota responded

Yetnayet, thank you for your kind review; we are happy to pass along your comments to Rahel here at World Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

Rahel Atsemet was amazing. Her customer service and communication were excellent. She seemed knowledgeable and helped me resolve the main issue with my car. She wasn’t pushy ab More

by woldegebrielkebrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Jul 19, 2025 -

World Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rahel and the team here at World Toyota! Thank you, and have a fantastic day!

July 15, 2025

Work was as promised. There was no question about quality and time. Met all expectations. And Eric Matson is the best. More

by Freeman.wt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jul 16, 2025 -

World Toyota responded

Hello, we're happy you found our staff Eric to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2025

Fast service and they are able to diagnose problems and they also do car washing More

by Mofori64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae
Jul 17, 2025 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!