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World Toyota

Atlanta, GA

4.4
2,114 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,115 reviews

October 05, 2025

This was my first time dropping off my car to World Toyota and my first experience was great. Eric took care of me and my car and he was so polite. I will definitely be coming back here for service I t More

by mardiaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 07, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2025

Efficient, professional and timely service. I always wait at the service center and it’s comfortable and clean. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Oct 07, 2025 -

World Toyota responded

Hello Toni, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

They had the right used car for us and our sales guy and the manager were very good. Not pushy. Just a matter of coming to an agreement on price. There was a sizeable negative though in that once the price More

by T Proud
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Glenn
Oct 08, 2025 -

World Toyota responded

Thank you for taking the time to share your experience and for your kind words about Sean and our management team. We’re glad to hear you enjoyed working with them and appreciated their approach. We’re very sorry for the extended wait time during your visit. End-of-month volume can sometimes cause delays, but we understand how frustrating that can be. We also appreciate you bringing the vending issue to our attention so we can address this accordingly. We are unable to identify your customer information based on the username provided in this review alone but are more than willing to further discuss. Please feel free to call us at the number provided below. Thank you again for your feedback and for choosing World Toyota for your purchase. World Toyota - (678) 302-1661

October 04, 2025

World Toyota is the only dealership that’s serviced my car since I purchased it in 2013. I’ve been pleased. More

by Hilary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Oct 07, 2025 -

World Toyota responded

Hello Hilary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2025

Today was my first 5,000 mile visit! Very professional and yet personable. The lady that met me when I pulled in the door answered all my questions and told me what would be done to my m More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Oct 07, 2025 -

World Toyota responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

Great people and very informative. Very helpful to me and I appreciate her calling me y More

by Holly.Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Oct 07, 2025 -

World Toyota responded

Hello Holly, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

I bought my RAV 4 here and had a great experience. I’ve been to many Toyota dealerships for services and no matter what they were doing to my car, it never took more than an hour. I’ve gotten my car s More

by Jilliangtucker
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody gave me a name
Oct 04, 2025 -

World Toyota responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust and take care of the refund for emissions if this was not handled already. I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. My contact info is Kking1@group1auto.com. I look forward to hearing back from you.     Kristen King  Service Manager - World Toyota

October 03, 2025

I only use the service department and it is usually excellent. My service advisorz Flor is definitely five stars More

by srichardson5710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Oct 04, 2025 -

World Toyota responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 02, 2025

4 hrs waiting to check break and oil change. If I went to other places not more than 2hrs. But I have been 25 years with world Toyota as a customer. More

by asteway22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 04, 2025 -

World Toyota responded

Thank you for sharing your feedback. We apologize for any inconvenience the 4 hour wait time may have caused to your day. Your comments are important to us, and we will review these concerns with our team to improve the experience for our guests. We appreciate you bringing this to our attention.   Please reach out to discuss- Kking1@group1auto.com  Service Manager- Kristen King

October 02, 2025

Joel is by far the best service technician provider I’ve ever experienced in the 18 years I’ve had my Toyota Matrix.. Because of Joel, I will always travel the many miles it takes for me to my expert and pr More

by Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel in Service Department
Oct 04, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!