World Toyota

My father needed a battery replacement and windshields changed. Alex, in customer service, was very welcoming and patient with assisting my father and myself. He explained the results of the car test and changed. Alex, in customer service, was very welcoming and patient with assisting my father and myself. He explained the results of the car test and took the time to provide guidance. We really appreciated it, since my father needed a little extra time for the translation. The prices were reasonable as well, and the lifetime warranty on car battery is an amazing deal. Thank you! More

Professional excellence,and very knowledgeable and trustworthy and always sincere and that why l recommend World Toyota to my friends,co-workers,and family Since l live in Jonesboro l wish th dealersh trustworthy and always sincere and that why l recommend World Toyota to my friends,co-workers,and family Since l live in Jonesboro l wish th dealership in McDonough,GA would take time to watch how World Toyota give you attention to your the just offering a fee oil change if you purchase a Toyota from them That joke because they have no idea how to satisfied the customer Yes the dealership was crowded today they care about and they always have me coming back for service my 2020 Toyota Corolla l give the them the most respect More

Professional organization. Courteous and patient with explanations of the situation with my vehicle. I do recommend World Toyota to take good care of your Toyota Courteous and patient with explanations of the situation with my vehicle. I do recommend World Toyota to take good care of your Toyota More

The service rep was clear about what was going to be done and how much it was going to cost me. He remembered to give me my military discount. The bad part of this experience was that it took almost 2 1/2 ho and how much it was going to cost me. He remembered to give me my military discount. The bad part of this experience was that it took almost 2 1/2 hours for an oil change and alignment, even though I had an appointment. No one contacted me along the way to explain why it was taking so long. More

Service agent Joe made process easy. He answered all my questions, was pleasant and knowledgeable. He answered all my questions, was pleasant and knowledgeable. More

All problems quickly identified and corrected! Including a vexing interior water accumulation. Used my free oil change coupon just before it expired. Glen, my service rep was superb! Including a vexing interior water accumulation. Used my free oil change coupon just before it expired. Glen, my service rep was superb! More

The Service Rep seemed friendly and engaging initially, but my opinion changed later. He over promised and under delivered. It took 3 hours for an oil change. It took them 30 minutes to pull my car from th but my opinion changed later. He over promised and under delivered. It took 3 hours for an oil change. It took them 30 minutes to pull my car from the garage. They wanted to charge me 100 dollars for fixing the rubber stripping around my sunroof that just needed to be popped into place. I'll never go back. Terrible experience. More

Fantastic service department. These guys are the best. If you have a Toyota you need to take care of it and get it to World Toyota! These guys are the best. If you have a Toyota you need to take care of it and get it to World Toyota! More

Always courteous and thorough in repairing my car. Service center is prompt. I have taken my vehicle many times. Always the same level of service. Service center is prompt. I have taken my vehicle many times. Always the same level of service. More

while I’m glad my car received repairs, I had some of the WORST customer service from one of their reps, Paul. He gave me the run around regarding getting my car to their body shop area. Apparently the to WORST customer service from one of their reps, Paul. He gave me the run around regarding getting my car to their body shop area. Apparently the tow truck dropped my car in their lot, but instead of calling their body shop which is directly behind the dealership. He requested I pay for a tow service to move my car. Thanks to David, who works in the body shop for stepping in and handling the situation. He explained all Paul needed to do was call the body shop so they can easily move my car. I would think I huge dealership with a body shop would be able to take care of this with no issue. Especially since this was the same facility I received my car from. I had to experience all this during the Christmas Holiday, I then got a follow up from Paul express how this was all above his pay grade….. NEVER AGAIN! More