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World Toyota

Atlanta, GA

4.4
1,829 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,829 reviews

April 03, 2025

Management needs to work on the customer experience. It seems they don't have a good communication among themselves. They were rushing things for something we didn't have control over it. More

by Alvaro
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Diego, Diego
Apr 05, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding the poor customer service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at the information provided below. Your cooperation will help us resolve this issue promptly. Thank you. Alex Villeda General Sales Manager World Toyota avilleda@worldtoyota.com

April 03, 2025

When I arrived, Jeff Venable met me and we discussed my brake noise. I had inadvertently failed to release the emergency brake for about 50 yards and it seemed like the brakes were dragging. Then the servi More

by tfbarefoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Venable and Anderson Cruz
Apr 06, 2025 -

World Toyota responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Staff was friendly and courteous. Promptly got me taken care of and the service provided required less time than quoted. My representative kept me fully informed and updated. More

by msj1795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 06, 2025 -

World Toyota responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Rahel, our service rep, is personable and considerate in reviewing what is needed each time I come in for maintenance services. She gives me a time when our car will be done, timely updates and explains wha More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel and the mechanics
Apr 07, 2025 -

World Toyota responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

We bought 2 cars from Jessica , the best and most conscientious person . Buy from her More

by ljwolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 02, 2025 -

World Toyota responded

Hello, we're happy you found our staff Jessica to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

Technician and advisor misleaded with wrong information. Even though i changed filters one month ago at the same service center, they are asking me to change it again. Do not want to visit this sevice cente More

by Kiran.varda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
World toyota service team
Apr 02, 2025 -

World Toyota responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. William Garcia Service Director World Toyota (918) 491-7210 wgarcia@worldtoyota.com

April 02, 2025

Ray , Kenneth and Eric were the best. They were very knowledgeable and helpful Thank you to all. Sarah Wood More

by sarahSaykay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth, Eric, Ray
Apr 06, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

Great experience with Alana in Service. Quick service and kept me posted the whole time. I recommend this service department, in and out quick. Thanks More

by Freddieking3140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Apr 06, 2025 -

World Toyota responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Muy bien todo me atendieron muy rápido el Servicio excelente muy buen trabajo gracias excelente todo More

by Paula perez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 02, 2025 -

World Toyota responded

Hola Paula, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Siempre estaremos encantados de ayudarte si surge cualquier otra cosa. ¡Cuídate!

April 01, 2025

1 hour wait fast and very professional if you need service head to world Toyota More

by haynesjolisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Apr 02, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!