
World Toyota
Atlanta, GA
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Management needs to work on the customer experience. It seems they don't have a good communication among themselves. They were rushing things for something we didn't have control over it. It seems they don't have a good communication among themselves. They were rushing things for something we didn't have control over it. More
When I arrived, Jeff Venable met me and we discussed my brake noise. I had inadvertently failed to release the emergency brake for about 50 yards and it seemed like the brakes were dragging. Then the servi brake noise. I had inadvertently failed to release the emergency brake for about 50 yards and it seemed like the brakes were dragging. Then the service technician, Anderson Cruz, confirmed the brake problem and repaired the brakes. More
Staff was friendly and courteous. Promptly got me taken care of and the service provided required less time than quoted. My representative kept me fully informed and updated. Promptly got me taken care of and the service provided required less time than quoted. My representative kept me fully informed and updated. More
Rahel, our service rep, is personable and considerate in reviewing what is needed each time I come in for maintenance services. She gives me a time when our car will be done, timely updates and explains wha reviewing what is needed each time I come in for maintenance services. She gives me a time when our car will be done, timely updates and explains what was done. In my last visit she and the mechanics were helpful in getting our car done even earlier than expected that helped me get to my next appointment. I very much appreciate having Rahel and the mechanics to service our Camry!! More
Technician and advisor misleaded with wrong information. Even though i changed filters one month ago at the same service center, they are asking me to change it again. Do not want to visit this sevice cente Even though i changed filters one month ago at the same service center, they are asking me to change it again. Do not want to visit this sevice center again. More
Great experience with Alana in Service. Quick service and kept me posted the whole time. I recommend this service department, in and out quick. Thanks Quick service and kept me posted the whole time. I recommend this service department, in and out quick. Thanks More