World Toyota

I bought a brand new Sienna minivan and while driving home from the lot, the airbag light started blinking. To make a long story short, World Toyota ensured that, despite a very rough start, when this sa home from the lot, the airbag light started blinking. To make a long story short, World Toyota ensured that, despite a very rough start, when this safety issue could not be fixed and in fact additional issues arose, I received a replacement minivan. The staff members were pleasant and accomodating. I recommend World Toyota to others considering the purchase of a new car. More

BEST dealership ever! The salesman was amazing. We got a great deal on a 2009 Venza and will definitely be referring all of our friends there. My salesman drove 8 hours (yes, 8 hours) on a Friday to get a great deal on a 2009 Venza and will definitely be referring all of our friends there. My salesman drove 8 hours (yes, 8 hours) on a Friday to get the exact color and model I wanted so that we can have it by Saturday morning. We've been there for service before and felt the service in that department too was professional and the price was fair. More

I did not expect to buy a car from this dealership. I expected the one I had dealt with previously to ultimately give me the best deal. However, when I went in to get a quote(less than an hour from clos expected the one I had dealt with previously to ultimately give me the best deal. However, when I went in to get a quote(less than an hour from closing), they entered into serious, but low pressure negotiation, and ultimately offered me a price nearly $1000 less than the company I expected to give me the best deal. Each person I dealt with was professional, personable, and unhurried (in spite of the hour, far after closing time by the time I was finished.) After signing to buy, I found out about even more Customer Service benefits. I felt like personnel listened to me. I am very impressed with the service provided, and will definitely recommend World Toyota. More

The entire experience, from my first cal through the paperwork process to drive out was absolutely amazing. It was pleasant which is interesting to say about a dealership. Ms Mayo and the rest of th paperwork process to drive out was absolutely amazing. It was pleasant which is interesting to say about a dealership. Ms Mayo and the rest of the team were friendly, helpful and professional. Each of them really knew the Scion I was purchasing. Each of them represented themselves and the dealership extremely well. Ms Mayo went out of her way to assist me with some transportation issues. I can't thank her enough for her kind help. I will tell everyone I know about World Toyota and the way they treat customers! More

I lost my keys to my new Toyota Tundra and had to have it towed to the dealership at World T. Stephen was very professional and helpful during this process. I will definitely be using with Word T. for all towed to the dealership at World T. Stephen was very professional and helpful during this process. I will definitely be using with Word T. for all my service needs. My wife will be needing a new car and this will be our first stop. Huge selection! More

I have been going to World Toyota in Chamblee before it was World Toyota. The service dept has always been top notch and easy to work with. This trip was for a 40K service on my 2005 Tundra. Simple servic was World Toyota. The service dept has always been top notch and easy to work with. This trip was for a 40K service on my 2005 Tundra. Simple service which included new wiper blades. After waiting about 45 mins, my truck was ready. I paid for the service and drove out. As I drove away, I noticed that the wiper blades had not been replaced as requested. I returned to the dealer and brought this to Dumas's attention. He looked at it and was surprised and embarassed that they had not been replaced. He immediately went to the back and came back with the new blades in hand and took care of it himself. He also took it upon himself to refund me the cost of the wiper blades for my trouble. As I was leaving, I was also approached by the Service Manager who also applogized for the oversight. It is a small issue and small inconvenience but the situation was handled very professionally. Thank you Dumas and Chris. "I'll be Back". More

Traditionally I have been a "dealer hater". At World Toyota, my wife and I loved the sales force when we bought our Scion 2008. We never felt pressured and ended up getting exactly the car we wanted Toyota, my wife and I loved the sales force when we bought our Scion 2008. We never felt pressured and ended up getting exactly the car we wanted Today I had work done in the Collision dept. The estimator gave me an estimated time for the job--and actually completed the job in twenty minutes less than the estimate. She invited me to come out and inspect the job--and noted that the worker had left some residue glue (from tape I had used to "hold the repair together" before I came there) and immediately made sure that this was remedied right away--and neatly too. Finally I had lost a hub cap recently and had been told by my tire dealer that you had to buy Toyota hub caps in packages of four. The estimator noted the absence of the hub cap; asked if I wanted a replacment. Called their shop immediately; found none in stock, but arranged for one hub cap to be ordered for my car. Superb service. More

I had a very good experience with the World Toyota team. They were very respectful of my buying pace and were not pushy, always allowing me to change my mind so that I would feel good about my decision to b They were very respectful of my buying pace and were not pushy, always allowing me to change my mind so that I would feel good about my decision to buy. I was very pleased with my sales consultant Ms Mayo she was very professional and answered all my questions. She worked hard to help get me the deal I would be happy with. Great Job World Toyota!!! I'm a very happy customer. Michael E. More

From the phone call to the drive out, the World team was great. Larry greeted my wife and I in the parking lot. The vehicle I came in for was already sold. However, Larry would not let us take our busine great. Larry greeted my wife and I in the parking lot. The vehicle I came in for was already sold. However, Larry would not let us take our business elsewhere. He found the exact Tacoma I was looking for in Macon, sold it for the price we were looking for, and gave up a loaner for a couple days until it came in. Unlike some of the other dealerships, Larry listened to our needs and fulfilled them 100%. This was a wonderful experience. Thanks More

Without a doubt, I had the most outstanding experience that I have EVER had a car dealership!!!! My sales consultant, Korunn Marks did an AMAZING job!!! She was incredibly professional and knowledgeable that I have EVER had a car dealership!!!! My sales consultant, Korunn Marks did an AMAZING job!!! She was incredibly professional and knowledgeable and could not have been a more delightful person to work with!!!! I felt that she TRULY had my best interests at heart, and without a doubt, went far and above to help me!!!!! You DEFINITELY need to give her a raise!!!! I will DEFINITELY tell my friends about your dealership and the outstanding expereince that I had!!! Many thanks for running an excellent dealership!!! Your fan forever, Gretchen Wickliffe 11805 Windbrooke Way Alpharetta, GA 30005 (770) 475-3629 More