World Toyota

Both the Sales Agent and Manager understood the urgency of our situation (our car was totaled and we had to buy a car very soon) and worked in a very supportive manner to come up with a good deal price in of our situation (our car was totaled and we had to buy a car very soon) and worked in a very supportive manner to come up with a good deal price in a short time. Overall we are extremely satisfied with our experience in working with these 2 sales reps. More

Recently (4-5 months ago) the primary service manager, Brian Murray, that has worked with me for years received a promotion and moved to another location. Brian had always ensured that I received excellen Brian Murray, that has worked with me for years received a promotion and moved to another location. Brian had always ensured that I received excellent service; although happy for his career progression, I had some hesitation about starting over with someone new. WELL! To my amazement, I had the pleasure of working with Map Mouth and not only did he give me the reassurance that I needed regarding my ongoing 2000 Solora service, he exceeded my initial expectations. He reviewed my vehicle history with me and made the appropriate recommendations; he acquired a rental and requested a backup number for me in case any additional approval would be required. When I returned for my vehicle, Mr. Mouth reviewed the service that had been performed and educated me what to expect for the next service. My vehicle was washed, vacuumed, and brought to me in a warm and dry area. Thanks again Map for the excellent service, reassurance and continued confidence in World Toyota. More

I have only used the service department, but I am always greeted immediately and I find that if I am waiting, someone makes sure I have been helped. I always ask for Ryan, he provides impeccable customer se greeted immediately and I find that if I am waiting, someone makes sure I have been helped. I always ask for Ryan, he provides impeccable customer service and communication and I would hesitate to go anywhere else. More

Josh Jones made the experience so easy! I ordered my Toyota Sequoia over the phone and email! He answered all my questions, and made the process so easy! I can say this has been the best car buying expe Toyota Sequoia over the phone and email! He answered all my questions, and made the process so easy! I can say this has been the best car buying experience I have ever had! Mayo helped us when we came in to complete the paperwork. She had a great personality and answered all of our questions with a smile! Great expereince!!! I wish ever car buying experience was this great! More

I absolutely love World Toyota and every member of the staff, from sales to service. Each team-member is extremely friendly & accomodating. From the moment you walk in the door you feel like you're are be staff, from sales to service. Each team-member is extremely friendly & accomodating. From the moment you walk in the door you feel like you're are being greeted by a family member. Recently, I went to World Toyota & I went to pick-up my 2008 Toyota Corolla that was being serviced but, I ended up trading it in for a 2011 RAV4 of which I am extremely pleased with. My sales associate was "Mayo" I worked with Mayo in the past & it was a no brainer to work with her again. Mayo is friendly, understanding, attentive, and most of all patient. Mayo has a no pressure sales approach & she's great at listening to your needs & wants; subsequently, she creates a deal that is tailored to your personal situation. I was pleased with all my purchases from Mayo & World Toyota, I will continue to be a loyal customer. Any one that goes to see Mayo & World Toyota can rest assured that they are getting the best deal & the best consumer product on the market. You can't beat the best! More

I came to World Toyota very upset about a car that I recently purchased from another Toyota dealership. I called World Toyota before I actually came to the dealership and spoke to Rod Sanderson (Sales M recently purchased from another Toyota dealership. I called World Toyota before I actually came to the dealership and spoke to Rod Sanderson (Sales Mgr). He listened patiently to my situation and welcomed me to come out to World Toyota. When I arrived at the dealership, Roy Samuel(Sales Consultant) greeted me and took me under his wing. I was able to purchase a 2011 Toyota and trade in the other vehicle that I was unhappy with. Both Rod and Roy provided excellent customer service! I really appreciate that. Both guys went over and beyond the call of duty to make sure that I was happy with my purchase. I would highly recommend them both. :-) More

I walked into World Toyota and was immediatly assisted by Roy. He took care of me from the moment I walked in, until the moment I drove out with a brand new 2011 Toyota. He assisted me getting the best deal Roy. He took care of me from the moment I walked in, until the moment I drove out with a brand new 2011 Toyota. He assisted me getting the best deal on the vehicle and I coudn't have been more pleased with my experience. I highly reccomend Roy Samuel as an assistance with a purchase for a new Toyota because he truley values you as a customer and not just another sale! A+++++ for Roy Samuel! More

I have been a long-time customer of the service department at this dealership and have the highest confidence in them. When I decided to purchase a new Toyota, I wanted to do business with the sam department at this dealership and have the highest confidence in them. When I decided to purchase a new Toyota, I wanted to do business with the same people, and I was not disappointed. The experience was excellent; even when a mis-communication happened, they were quick to remedy it and went out of their way to make sure everything turned out right. I could not be more pleased with my purchase experience. More

Brian (service rep) kept me aware of the status of my car. It needed new brakes and that is typically a 4 hour plus effort and yet my car was ready earlier than expected! As busy as this place is, they car. It needed new brakes and that is typically a 4 hour plus effort and yet my car was ready earlier than expected! As busy as this place is, they always greet you promptly and even if you have a service rep that you already work with, another rep) will go ahead and get the process started (discuss service needed). They are all team players and there to make sure the customer and the customer request is handled satisfactorily. J HART ATLANTA More

After having two disgruntling experiences at two different Toyota dealerships we approached World Toyota with some trepidation. Would this be like every other experience we had? Would another desper different Toyota dealerships we approached World Toyota with some trepidation. Would this be like every other experience we had? Would another desperate car salesman try everything under the sun to force us to walk out with a car that day? The answer was no. Roy Samuel our salesman was as pleasant as possible. Not only did he listen to us, he assessed our needs as well as our price range. The best part was he did not pressure us at all. It shows how far a genuine spirit can go as opposed to strong arming a customer. Thanks to Roy's guidance we ended up buying a 2010 Camry that was three years newer, lower in mileage, and four thousand dollars less than what they were trying to sell us at Toyota Mall of Georgia! I can't reccommend these guys enough! More