
World Toyota
Atlanta, GA
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Chandra was amazing. This was my first time buying a car and when I walked into the dealership, Chandra, was the first person I saw. She was willing to help me and when she did, she was great. She was very and when I walked into the dealership, Chandra, was the first person I saw. She was willing to help me and when she did, she was great. She was very thorough with everything; from the inside of the car to the outside. Every question I had, she answered with no hesitation. Even though it was a long wait for the financial department, she kept checking in on us and making sure I got a fantastic deal. If I had to do it all over again I would not change a thing and I have recommended Chandra Mayo to as many people as I see. I am not saying this to be kind, I am saying what is true. I work in customer service and I know what it is like to give good customer service and she went above and beyond. Thank you Chandra for making my 1st experience wonderful and putting me in a 2012 Toyota Corolla. More
My husband and I had a great experience at world Toyota! My husband and I had a great experience at world Toyota! Roy was our salesman and he was great to work with. He made buying a car fun! He was very My husband and I had a great experience at world Toyota! Roy was our salesman and he was great to work with. He made buying a car fun! He was very friendly and made us feel very comfortable. We felt like family by the time we left. We also worked with July and had an enjoyable experience! Excellent service at this dealership! More
Responses: When arriving for service, were you greeted Responses: When arriving for service, were you greeted promptly? Yes Overall, how satisfied were you with your Service Consultant? 5 Comments: Responses: When arriving for service, were you greeted promptly? Yes Overall, how satisfied were you with your Service Consultant? 5 Comments: My son is a student at Ga Tech. His car would not crank on Sunday. We had it towed to World of Toyota on recommendation of State Farm. I am in Savannah so I was having to do everything via phone. My service guy,Dustin, went over and beyond to make the whole repair process painless. He constantly kept me informed as to what was going on, sending pictures etc. It made the whole thing less painful especially not knowing who you are dealing with 4 hours away. He did not try to sell me anything that I did not need. I wish he would share some of this customer service knowledge with Chatham Parkway here in Savannah. More
My husband and I went into World Toyota to buy our first brand new car. Roy Samuel greeted my husband us with a welcome smile and ready to serve us! We knew which make and model we wanted before we got ther brand new car. Roy Samuel greeted my husband us with a welcome smile and ready to serve us! We knew which make and model we wanted before we got there, all we had to do was test drive a few and decide from there. Roy was willing to test drive with my husband while I stayed with my 2 small children. He worked with us on our trade-in's value (got us more!) and walked us through the process of buying with great ease. He was excellent to work with and even included our 4 year old in the process!! We would recommend this dealership - especially Roy - to anyone in the market for a new or used car! You won't be disappointed!!! More
At this visit I did not feel "pushed" into having extra work done on my car that I was not able to afford that particular day. Since I am having to save money for each separate thing, which I having extra work done on my car that I was not able to afford that particular day. Since I am having to save money for each separate thing, which I explained, I felt that this time my situation was treated with the utmost respect. Thank you! More
Terry Allen was on top of his game. He treated me with respect, understood that my time is valuable, and completed the repair quickly. I will request Terry as my service consultant the next time I need ma respect, understood that my time is valuable, and completed the repair quickly. I will request Terry as my service consultant the next time I need maintenance on my Corolla. More
If you are plan to buy a Toyota car, you should find Kelly Pak at World toyota. Especially, if you are Korean and want to deal in Korean, she is the perfect one. She is not the person who tries to add p Kelly Pak at World toyota. Especially, if you are Korean and want to deal in Korean, she is the perfect one. She is not the person who tries to add price or be tricky to make more money. She is very honest and kind. She also find a perfet car based on personal needs and situations. I had great experience with her at the dealershop. More
We needed to trade in a Highlander our son had for a smaller vehicle better suited for the type of driving he would be doing as a student in the Atlanta area. We were out of state customers but were mad smaller vehicle better suited for the type of driving he would be doing as a student in the Atlanta area. We were out of state customers but were made to feel comfortable right away by the friendly and competent employees. Roy Samuel's professional and personal attention to us made the experience a very positive one for the entire family. We did not feel hurried or pressured in any way. He had us end a test drive at the service center and introduced us to one of the managers there. He wanted to have our son feel comfortable with the online service appointment scheduling as well as have a familiarity with where to go when visiting the dealership.He offered his personal contact information so that our son would be able use it if necessary. Jim Miskell, business manager, took care of the necessary paperwork and offered his personal contact information as well. We were very pleased with the Certified Prius our son finally selected.The general manager also thanked us personally for our business at the end of the transaction. We would highly recommend this dealership without reservation. More
If you're ever looking to buy a Toyota/Scion this is the dealership to go to!! All you have to do is ask for Roy and you'll have the BEST car buying experience. Unlike your average dealership, this on dealership to go to!! All you have to do is ask for Roy and you'll have the BEST car buying experience. Unlike your average dealership, this one has a very friendly atmosphere. Everyone has a smile and look like they actually want to be there. I was so impressed with their professionalism, I bought a car I was only going in to look at. These guys definitely deserve an A+, you won't regret buying your vehicle from this dealer. Also, when you're ready to move forward with the deal. Make sure to also ask for July. He is the absolute BEST at what he does. When it comes down to sign on the dotted line, July will make sure you're happy. I'm truly grateful for all of his help. Again, ask for Roy when you enter. Then ask for July. These guys will take care of you. More
I shopped specifically for RAV4 Toyotas on Edmunds.com. I visited World Toyota, which had a RAV4 that I wanted at a price that was acceptable based on comparisons I had done on Edmunds.com. Mr. Samuel was ve visited World Toyota, which had a RAV4 that I wanted at a price that was acceptable based on comparisons I had done on Edmunds.com. Mr. Samuel was very friendly and professional. Other staff at World Toyota also were very friendly. The entire process was quick and easy. More