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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,883 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,883 reviews

May 14, 2025

Service manager and assistant manager Glenn are very rude and don’t know how to speak with customers. Try to make fool customers by adding unnecessary and un related high charges to the bill. Wrongfully exp More

by Ishvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn assistant manager and serve manage
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May 13, 2025

Brian was really helpful in getting all the different parts of my car’s repairs taken care of and he kept me informed. More

by Charlie.jaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Arnold
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May 12, 2025

Very friendly service. The wait was pretty long for an oil change and alignment. Also asked for a car wash with my service and when getting my car back it was still unwashe More

by Beg9y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
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May 14, 2025 -

World Toyota responded

Hi, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. General Manager, jnegrete@Group1Auto.com

May 11, 2025

They did a Great job explaining everything to me. I was in and out while I waited for my car. Thank you! More

by Atlantajulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae
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May 13, 2025 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

I brought the truck in for a 55 mile service. I told them the brakes weren’t working well. They told me everything was fine. I pushed again. Turns out I need a breaks. I shouldn’t have to ask for More

by IT_Expert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip
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May 14, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent service concerns. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia, Service Director wgarcia@worldtoyota.com

May 10, 2025

The wait time was excessive. I was not notified about the delay nor the repairs needed for nearly 2.5 hours. Then I had to wait approximately another hour for tires to be replace More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah
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May 14, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding the excessive wait time. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia Service Director World Toyota (918) 491-7210

May 10, 2025

I appreciate the technician helping me as soon as I arrived. Professional and organized. I like the text updates. More

by awaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
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May 12, 2025 -

World Toyota responded

Hello Awaldon, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Friendly and nice taking care of people for the best I would recommend people to stop by More

by mrstevejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machado
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May 10, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

I had my car service due to it regular reqired maintenance. They were fast and professional. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Venabke
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May 10, 2025 -

World Toyota responded

Hello Steve, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

This was my first experience at World Toyota. The immediate opening to facilitate my repair was appreciated. More

by 4crumbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric/ Alex
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May 10, 2025 -

World Toyota responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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