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World Subaru

Tinton Falls, NJ

4.9
3,489 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,489 reviews

January 28, 2025

Professional and personable…explained everything that needed to be done…called and texted with updates…very timely More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 01, 2025 -

World Subaru responded

Hi Jim, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

A pleasure to deal with, from sales to service. Rich was super helpful with my trade in and made the whole situation seamless. Thank you Rich!! Service is always reliable….from email reminders t More

by C H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin in service dept, Rich Riccitelli
Feb 01, 2025 -

World Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

Always a pleasure to visit World Subaru. From my sales person Travis to the service department assistant James everyone greets me and my puppy and makes us feel welcome and cared for. Ser More

by ciaox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Tara Mullins, Travis Foster
Feb 01, 2025 -

World Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Subaru. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 27, 2025

I bought my 2019 Forest from this dealership. Since then I have always come here for service, and their service is great! By the way, I want to say thanks to Lawrence . More

by wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Chan
Feb 01, 2025 -

World Subaru responded

Hello Wei, thank you for your kind review; we are happy to pass along your comments to Lawrence here at World Subaru! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2025

Always have a great experience at this dealership. The staff is friendly, knowledgeable a helpful. This is my go to dealership for ALL service on my vehicle and I've purchased two new cars from this More

by DEE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Chan
Jan 26, 2025 -

DEE1234 responded

World Subaru is my go to dealership for a reason, they are simply the best all the way around. Thank you Lawrence and service professionals and Mike in finance too!!

January 25, 2025

Friendly service, but took way too long for an oil change and tire rotation. Over a two hour wait. More

by jjson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 26, 2025 -

World Subaru responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 24, 2025

The service from the service dept was really great. They were Friendly, accommodating, and honest. More

by Lwgelpke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Chan
Jan 25, 2025 -

World Subaru responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Lawrence Chan produced a quote for me with accurate details and had the service performed on my vehicle as promised. More

by AnthonyMancini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Chan
Jan 26, 2025 -

World Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2025

I have dealt with World Subaru and Rich Riccitelli for many years and have found them to be very fair, informative, and helpful with any questions or issues that I have had. I recently purchased a Crosst More

by YMVIG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli, Alli Mendez
Jan 26, 2025 -

World Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2025

I had a wonderful reception as I stepped into World Subaru. It was warm and welcoming. More

by ruthkorn77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Mullins, George Notte
Jan 23, 2025 -

ruthkorn77 responded

See you in June when I'll bring my new car into your service center for a checkup.

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