
World Subaru
Tinton Falls, NJ
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Form the moment I walked in the door and initially met with Dave Garro, to the next day with Travis Foster, to the final meet with Tara Mullins, I was treated cordially and with respect and patience. This with Dave Garro, to the next day with Travis Foster, to the final meet with Tara Mullins, I was treated cordially and with respect and patience. This has not been my typical car-buying experience. For example, I did not purchase a car the initial day I came in. Dave, knowing he would be off the next day, told me he would give my info to Travis for the next day, which to me meant Dave would not get the sale. The next day I was guided through the buying process and never talked down to. Information was carefully explained without making me feel like it was "dumbed down." For example, without hesitation Travis pulled up the financial application on his computer because I was hesitant to complete it on my smart phone. Tara took much time as she explained all the features in this newer car to me. I have been driving very basic ten-year-old cars, so many features were quite new to me. In summary, these individuals deserve recognition for a job well done. More
Just did my oil change today and reminded them to wash my car as I had free car wash coupon. I suspected car was not washed and ask the desk lady. She said it is washed since washing guy returned car key. car as I had free car wash coupon. I suspected car was not washed and ask the desk lady. She said it is washed since washing guy returned car key. I went back to check, found dirt and bird drop was still on the car. I swiped my finger on the window Glass and I could see the dirt on my finger. They lied to me and as always give me excuses not to wash my car on every oil change service done there. I would rather go to other dealer for service where car wash is included. More
My Sales Glen is excellent, go above and beyond, and really get things Done Well. Nicole and Tara are great to follow up and paper work, got my plate right on time! It's a pleasant experience than I d really get things Done Well. Nicole and Tara are great to follow up and paper work, got my plate right on time! It's a pleasant experience than I don't mind to repeat again!!! More
I just recently purchased a new Crosstrek from World Subaru and the experience I had with Tara, Nicole and Austin was awesome. They are very friendly and made the process painless! I would definitely re Subaru and the experience I had with Tara, Nicole and Austin was awesome. They are very friendly and made the process painless! I would definitely recommend friends and family to get their next car at World Subaru. Great people and atmosphere. More
I highly recommend World Subaru in Shrewsbury, NJ, especially sales rep Tim Stewart who was professional, knowledgeable, used no pressure tactics, showed no bias to a female buyer (trust me, it has ha especially sales rep Tim Stewart who was professional, knowledgeable, used no pressure tactics, showed no bias to a female buyer (trust me, it has happened elsewhere many times), patient, communicative and incredibly kind. I was treated fairly and honestly by all members of the team. A special shout out to Nicole Miller, delivery specialist, who sat with me and showed me all the features, paired my phone and sent me happily on my way. Thank you Tim and Nicole! More
A great dealership experience. Outstanding service from Austin Connon, in sales, Tara Mullins and Amanda in the service department. Outstanding service from Austin Connon, in sales, Tara Mullins and Amanda in the service department. More