
World Subaru
Tinton Falls, NJ
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I recently purchased a 2013 Subaru XV Crosstrek Premium from Sales Representative, Glen Miller. I have to say I hated shopping for a new car in the past. But since my overall experience at World Subaru, my from Sales Representative, Glen Miller. I have to say I hated shopping for a new car in the past. But since my overall experience at World Subaru, my car shopping peeve has changed. I started my process going onto the main Subaru manufacturer website because I hardly knew much about the Subaru vehicles, only would see them on the road and a few of my co-workers have them. They would always say trade in your car and get a Subaru, you can't beat it, it's an All Wheel Drive car! So, I took the time to log on the website saw the Subaru Impreza and figured why not, let's go take a closer look and see how well it drives. I called my local Subaru dealership which happened to be World Subaru and I was transferred to a Sales Rep named Glen Miller. From the moment he picked up the phone with introducing himself I knew this guy was very professional and real straight forward guy to work with. I gave him my name and I told him right off the bat that I was probably going to be his worst customer he would have to deal with and explained how I hate car shopping. He laughed and said don't worry I'll definitely make your car purchase experience as easy as possible. We started talking and I felt comfortable and in that phone conversation, set an appointment to meet with him face to face the next morning. I arrived at World Subaru that next day as scheduled, I was greeted by Glen and was also introduced to his sales manager, Mike. They were telling me how they just renovated the showroom and it looks great. Glen was able to show me every Subaru vehicle they sell that were on display in the showroom and I saw the Impreza hatchback which I had originally seen on the website and I asked to take one out for a test drive. I liked the car but then I asked to test drive the new XV Crosstrek. I honestly liked that vehicle better. So, once I told him what features I definitely wanted we were able to work out a lease payment that was in my financial budget. He told me I have the option to either buyout the lease at the end or get into a new Subaru lease, whatever I wanted to do he would help me in the process again at that time. I truly felt like Glen took the extra time with me and I'm an extremely happy customer. I was introduced to the service manager and service writers when I finished with signing my papers with the finance manager. Overall, my experience with World Subaru was perfect. I would highly recommend this dealership and my Sales Rep, Glen Miller, to all of my friends and family who are in the market for a new or used car. Glen will definitely see me in 42 months when my lease is up to renew my Subaru. More
Exceptional customer service!!! I always refer friends and family to Glen! Attentive, knowledgable, trust worthy, and friendly! Whatever questions I had they were answered and it made my experience of bu and family to Glen! Attentive, knowledgable, trust worthy, and friendly! Whatever questions I had they were answered and it made my experience of buying a new car more comfortable. A+ More
Glen Miller (aka, "JR"), made my car buying experience SO easy that I purchased two cars from him (one for my son and one for me). JR knows the product, he knows his inventory, the financing experience SO easy that I purchased two cars from him (one for my son and one for me). JR knows the product, he knows his inventory, the financing options and does it all with a great attitude. He even made himself available on his day off! I HIGHLY recommend paying JR a visit for your next auto purchase. You will be happy you did. I know I am! More
I came into World Subaru to look at used inventory and Mike Fein was very knowledgeable and friendly. He was not pushy at all! All told, the World Subaru team was great! It made my purchase very easy and Mike Fein was very knowledgeable and friendly. He was not pushy at all! All told, the World Subaru team was great! It made my purchase very easy and would definitely recommend to all my friends! Had a GREAT experience and would never go anywhere else! More
My experience at WORLD SUBARU was the most pleasant I've ever had buying a vehicle.. Mike fein was amazing and so were the sales and finance managers! I will definitely recommend this dealership to any I've ever had buying a vehicle.. Mike fein was amazing and so were the sales and finance managers! I will definitely recommend this dealership to anyone I know looking for a new car! More
I was in last weekend and My experience was great! Me and my wife recently moved here, with one vehicle, so it was about time for another vehicle. She was stuck on subaru. I was stuck on Jeep. Turned out tha my wife recently moved here, with one vehicle, so it was about time for another vehicle. She was stuck on subaru. I was stuck on Jeep. Turned out that we were offered way more for our trade than expected, so we were able to buy a new jeep from across the street (same company) , and my wife found the perfect subaru outback for herself! Pat was great, knew what he was talking about! Confident and always smiling! Mike D'aiello and Joe got me the perfect deal so that we were both able to get the vehicles we really wanted!! For as long as i am a new jersey resident. World will be my Dealership!!!!! More
I was in the market for a particular used car. After about 2 months of looking, I found what was potentially that vehicle. I was located approximately 2 hours away so I placed a phone call and spoke wit about 2 months of looking, I found what was potentially that vehicle. I was located approximately 2 hours away so I placed a phone call and spoke with Glen Miller. I am very nitpicky and specific on what I needed so I asked very detailed questions. Glen answered the questions and I decided it was worth coming out to look at. After making the trek to the dealership, I was pleasantly surprised to find the vehicle exactly as described by Glen, if not better. After taking the vehicle for a test drive, I was convinced the car was the one for me. After negotiating a more then reasonable price, I requested that the dealer hold the vehicle for me as I had an important 2 day trip planned. I put a small deposit down on the car and came back in to finalize everything when I got back. The entire experience was superb. From the easy and straightforward communication with Glen down to the finance people, I couldn't have asked for more. A few days after being home with my new toy, I received a follow up phone call to schedule a future oil change and also to make sure everything was going great. I wouldn't hesitate to refer this dealership to anybody. A total class act. More