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World Subaru

Tinton Falls, NJ

4.9
3,617 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,617 reviews

February 04, 2015

World is a Winner Best car buying experience ever. All staff were exceptionally courteous and professional. Our salesman, Glenn "JR" Miller was one of the reasons we de More

by Brenda and Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Glen "JR" Miller
Feb 04, 2015 -

World Subaru responded

Hey Brenda and Dave, Thank you for leaving a comment about your experience! I am thrilled to see you are going to spread the word about our dealership. We try really hard to stand out to our customers by proving time and time again that we here to help them and receive a good deal. Our customer service is extremely important to us and I am so happy to see you received that as well. JR and Mike are great guys and excellent employees. They are extremely well-informed on the vehicles and really understanding to the customers needs. Thank you for trusting in us to help you find your new ride, congratulations on that! Getting a new car is an extremely exciting time! Enjoy it and please come back to see us at any time. All the best, Joe Wajda, General Manager

February 03, 2015

Customer Service is #1 Love working with Girsh. He helped me out when a deer totaled my car by offering a loaner till the new car made it in. I really needed a helping hand More

by cissmjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Feb 04, 2015 -

World Subaru responded

Hi cissmjg, Sorry to hear about your car. That is really scary and always a thought in the back of my head when I'm driving. Deer can really damage a vehicle but the important thing is that you were not hurt. Thank you for coming into our dealership during a stressful time. I'm very pleased to see that Girsh was able to assist you in borrowing a vehicle for the time being and eventually landing you in one of your own. We really pride ourselves in customer service as buying or leasing a vehicle can be an overwhelming time for customers. With that, we really strive to put the customer at ease. We are experts in the field of automobiles and want to help any one who walks onto our lot. Congratulations on your new purchase! Please feel free to spread the word about our dealership and stop in for a visit at any time. We'd be happy to help you again, even in our Service Department! Sincerely, Joe Wajda General Manager

February 02, 2015

Happy Customer Thanks to Timmy Stewart When I first walked in to World Subaru I was greeted by Timmy Stewart, a salesman. He was very welcoming and friendly. I came in to look at the Subaru More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2015 -

World Subaru responded

Hi Kristen, Congratulations on your new 2015 Subaru Crosstrek! That is extremely exciting and I am very happy for you. Thank you for coming into our dealership to look around and eventually purchase your brand-new ride! Timmy is a wonderful employee of ours. As you can tell, he is friendly, very car-informative and really looking to help the customer find the right vehicle. We pride ourselves on customer service so I am thrilled to see Timmy followed up with you to make sure you were sitting pretty with your purchase! Congratulations again, I appreciate you telling your friends and family about your specific experience at World Subaru! On behalf of the entire dealership staff, good luck and we hope to see you again in the future. Until then, enjoy driving! Joe Wajda General Manager

February 01, 2015

No issues We are excited about getting the Outback. The staff at World Subaru were friendly starting with Girsh Berman. They worked with us on the price and d More

by LeeG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Feb 02, 2015 -

World Subaru responded

Hi LeeG, Congratulations on your new Subaru Outback! You are absolutely going to love that vehicle. Current owners of the Outback can't get enough of the features and safety/reliability factors that it provides. It's very good within the Winter weather conditions and fun to drive throughout the Spring, Summer and Fall. Thank you for coming in to see us! We really appreciate your business and kinds words. Girsh is a really great guy who is determined to help each customer find what they are looking for. It's important to our entire team to provide you with an experience that is stress-free and comfortable while being successful and resulting in you leaving the lot with a purchase! Enjoy your Outback and please come back to see us at any time! All the best, Joe Wajda General Manager

January 31, 2015

Highly recommend World Subaru JR is the man. Extremely helpful, informative and responsive. Best car buying experience I've ever had. Used TrueCar and walked in, hammered out th More

by Nick H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Feb 02, 2015 -

World Subaru responded

Hi Nick, Wow! That experience sounds better than I could ever imagine! Congratulations on your new ride! I am extremely happy to see that JR was able to assist you in finding the right car for you. Is there anything better than accomplishing what you want in a such a small amount of time? Most car dealers tend to drag out the process and fiddle with the numbers to benefit them. In all reality, we are the exact opposite and want to benefit you! Thank you for coming in to see us, good luck with your vehicle and please come back at any time! We'd be happy to see you again and assist you in our Sales or Service departments. All the best, Joe Wajda General Manager

January 30, 2015

Buying a new car...Happy Customer I never bought a new car on my own before. That was something my husband handled, but he had recently passed away. So, even though I was not looking f More

by Pkelly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli
Jan 30, 2015 -

World Subaru responded

Pkelly123, First and foremost, let me say, I am really sorry for your loss. Our deepest sympathies go out to your family and loved ones. I am extremely happy to hear we were able to help you buy your first new car on your own. That is a big deal and we totally understand that. Purchasing a car can be an overwhelming experience with the high costs and importance in obtaining a vehicle that will last you. Thank you for coming in to see us and giving us a shot! Rich is a great employee of ours. He is very down-to-earth and really knows how to make the customer feel comfortable within our dealership. Congratulations on your new ride and a well-deserved purchase for you! We truly appreciate your business and message that you have left regarding your experience. Best of luck to you... and if you need anything else done with your car please come back to see us! We'd be happy to assist you again. Sincerely, Joe Wajda General Manager

January 18, 2015

Easy and accommodating. Excellent experience with buying used car. Salesman Dennis was friendly, knowledgeable, and very accommodating with all my concerns. Internet person More

by r2r8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Reginald Thompson, Dennis McWeeney
Jan 20, 2015 -

World Subaru responded

r2r8, "Easy and accommodating" is music to my ears! Thank you for leaving a comment regarding your experience at World Subaru. I am very happy to see Dennis was able to provide you with what you were looking for. He is very informed on the Used-Car portion of our lot and determined to help the customer in narrowing down their search. On behalf of the entire dealership, thank you again for your visit and congratulations on your new ride. Please come back to see us again, we'd be happy to help you on the lot or within our Service Department. All the best, Joe Wajda General Manager

January 16, 2015

Out of the Box Great Customer Service A huge shout out to World Subaru and specifically Sales Manager Mike Lomazzo. After jumping through hoops to find me the car I wanted when all other More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo
Jan 16, 2015 -

World Subaru responded

Hi Lisa, Thank you for leaving a comment regarding your experience at World Subaru! I am very happy to see Mike and our team did everything possible in order to get you the car you wanted in a timely manner. Though we wish business was done, it's totally understandable that sometimes it just doesn't work out. That's ok! I really appreciate you recommending us to your friends and family. That alone speaks volumes on the type of service you received during your time of working with us. Please let us know if we can be of assistance to you down the line. Thanks again for the comment and have a great weekend. All the best, Joe Wajda General Manager

January 12, 2015

Great experience Went into World Subaru to purchase a 2007 VW Eos. Other dealers sell used cars As-Is but Subaru mechanics check the car before putting it up for sale. More

by Nikki0383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safet Salaj
Jan 13, 2015 -

World Subaru responded

Hi Nikki0383, Thank you for leaving a comment about your visit to our dealership! I am pleased to see this is your second trip to see us. Thank you for being a returning customer and congratulations on your new ride. I appreciate the nice comments you made regarding the actual process of buying and dealing with the employees at World Subaru. We try our best to provide the best customer service possible to anyone that walks in the door. Buying a car can be a stressful time for anyone as you are spending a lot of money and want the car to last. On behalf of our entire team, thank you for coming in to see us and please come back at anytime! All the best, Joe Wajda General Manager

January 11, 2015

Great Experience My daughter and I went to World Subaru on 1/2/15 @ 4:30 to check out a 2006 Civic, Shane Henderson greeted us and was happy to assist us with our inte More

by edieneve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Shane Henderson
Jan 12, 2015 -

World Subaru responded

Hi edieneve, I hope you had a nice weekend! Congratulations on your new ride, the Honda Civic! I am really happy to see Shane was able to assist you throughout the process of test driving the vehicle and eventually buying and taking it home! The Civic is a great car that is fun to drive and is very well known for being extremely reliable. On behalf of Shane and our entire staff, thank you for coming in to see us and please feel free to come back at any time! We'd be happy to assist you on the car lot or within our service department. We always welcome a familiar face :) Good luck with your car! All the best, Joe Wajda General Manager

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