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World Subaru

Tinton Falls, NJ

4.9
3,617 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,617 reviews

February 26, 2015

FIVE STARS ALL AROUND! Car shopping and buying has never been easier and/or more enjoyable! Working with Girsh Berman (and the Subaru finance team) was easy, hassle-free and More

by Kdobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Warnock , Mike D'aiello, Girsh Berman
Feb 26, 2015 -

World Subaru responded

Hi Kdobbie, Thank you for leaving such a thorough comment regarding your visit to our dealership. I really appreciate you taking the time to leave a message. Congratulations on trading in your vehicle and getting a brand new Subaru Impreza. You are going to love that vehicle day in and day out. Kelley Blue Book recently named the 2015 Impreza the Best Resale Value in its class (not that you are selling right now!) among other great features that it comes with. We really try to provide the best customer service to each individual that walks through our doors regardless of the department they are visiting. Girsh is a great employee of ours who treats each customer like family. He will go out of his way for you each time you visit as you experienced with him. I am so happy to see your faith in car dealers has been restored! That is a great success in my book. Thank you again, congratulations and please come back to see us at any time! We'd love to see you again. All the best, Joe Wajda General Manager

February 26, 2015

Best car buying experience by far I drove about an hour to this dealership with interest in purchasing a 2015 wrx premium, girsh Berman was very informative and helped me with my purc More

by Chris crop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Feb 26, 2015 -

World Subaru responded

Hi Chris, Congratulations on buying the baby of your dreams! :) Thank you for leaving a comment about your experience. The WRX Premium is a smooth redesigned sport car that has some serious power and handling! I can see why you were on the hunt for such a beauty. I fully appreciate you driving an hour to come and see us. It is customers like you that keep us going each day. When we work hard we tend to find the perfect customers and our business traction ends up being more like a friendly hangout. Our devotion to loyal and appreciative customers goes above and beyond most expectations and I am happy to see that was reflected upon you. On behalf of our great employee Girsh and the rest of our team, thank you for coming in to see us! We will absolutely handle your car services just as we did the buying experience. It's going to be nice to see you again whenever that may be! Enjoy our car! You deserve it! All the best, Joe Wajda General Manager

February 26, 2015

Five star dealership hell yes I have to start off by saying I've been to a lot of dealerships over the years getting cars for work with family and friends and this place just blew More

by Bass82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello
Mar 02, 2015 -

World Subaru responded

Bass82, Thank you for leaving such a nice and detailed message about your visit. I am very excited to see that you saw certain things stand out to you while you were scoping out the truck. For instance, we will always meet our customers outside regardless of the whether conditions. We figure that with our friendly personalities and car knowledge it would be difficult to buy a vehicle without hearing us out first. I really appreciate you noticing how we go out of our way for a customer. Not only do we provide water and coffee to anyone who is on our property but our main goal is to focus in on helping you. You are a member of our large dealership family and with that we welcome you back at any time! Thank you again and enjoy the truck! Joe Wajda General Manager

February 25, 2015

New Car purchase I found that with my anxiety with regards to purchasing a brand new car, the sales associate was exceptional in that he was attentive to my needs and More

by Jaimie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Feb 26, 2015 -

World Subaru responded

Hi Jaimie D, Thank you for leaving a comment! Let me say, it is totally understandable that you had anxiety while having to purchase a new car. It requires a lot of money and there are certain specifics you would want to have within your car. Not to mention, dealers tend to have a poor stigma attached to them as being super aggressive and more money driven than anything else. Here at World Subaru we try our best to act the opposite. Our customers are important to us and we want you to be pleased with your vehicle as well as the customer service you received. Thank you for giving us a shot! I hope we proved to you that we truly put all of our efforts into working on price negotiation as well as equipment. I hope you fully enjoy your vehicle and if you ever need anything again, we'd be happy to help you on the lot or within our Service Department. All the best, Joe Wajda General Manager

February 20, 2015

Highly Recommended We had an pleasant buying experience at World Subaru in Tinton falls. Our salesman, Girsh Berman showed us that you can actually buy a car without any More

by lexmaneja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Girsh Berman, Nancy Miller, Alli Mendez
Feb 20, 2015 -

World Subaru responded

Hi lexmaneja, Thank you for taking the time to leave a message about your visit to our store! I am really happy to see you would recommend us to your friends and family. Girsh is a great employee of ours who is very useful when it comes to customers on the hunt for a new vehicle. With his car expertise and friendly personality, most people find him enjoyable and easy to work with. Thank you for coming in to see us! Congratulations on your new ride and please come back at any time! We'd be happy to assist you again on the lot or within the Service Department. Have a great weekend, Joe Wajda General Manager

February 20, 2015

Good experience Girsh was very helpful. My transaction was quick and to the point and Girsh was helpful with every step. Love my Subaru. Would recommend to a frien More

by Tom L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Feb 20, 2015 -

World Subaru responded

Hi Tom, Thank you for leaving a message about your dealership experience at World Subaru. I am really happy you decided to come in and give us a shot. Girsh is a great guy with a true determination to help the customer find exactly what they are looking for. Congratulations on your new vehicle and the fact that you love it! That's a great feeling and I am happy we were able to help you get there. I fully appreciate you recommending us to your friends. Good luck and we welcome you back at any time! We love a familiar face. Have a great weekend, Joe Wajda General Manager

February 18, 2015

Best Dealership Experience I started the process online, emailing with Shane. He gave me a lease payment I was happy with from the very beginning, so no need for haggling! I h More

by Linda F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson
Feb 18, 2015 -

World Subaru responded

Hi Linda, Congratulations on your new lease! I am extremely happy to see that you were able to utilize our online services and come to an agreement with Shane even before stepping into our facility. I really appreciate you taking the time to leave a message specifically about your experience. We try our best to stand out among other dealerships by providing the best customer service on a daily basis. From all of us here at the dealership, congratulations again on your new ride and we look forward to seeing you again in the future! All the best, Joe Wajda General Manager

February 13, 2015

Out of this World Buying my new Subaru from Rich was so easy. He explained every aspect of the purchase process, knew the vehicle so he could answer my questions, and More

by mudk9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Rich Riccitelli
Feb 16, 2015 -

World Subaru responded

mudk9, Congratulations on your new Subaru! It's great to see Rich was able to assist you in having a smooth car buying experience from start to finish. We try our best to provide each customer with the best service possible and if that includes getting paperwork done before you step into our facility then that is what we will do. Thank you for giving us a chance and I hope that we were able to win you over for future sales or service needs regarding your vehicle. Enjoy the Bluetooth capability as well as the other features that come with your ride! Thank you again and please come back to see us at any time! All the best, Joe Wajda General Manager

February 11, 2015

Satisfied with Subaru World Richard was a very friendly, informative, and fair salesman. He made the process of buying a car enjoyable and stress free. Before coming to Subaru Wo More

by James R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli
Feb 11, 2015 -

World Subaru responded

Hi James, Thank you for coming in to see us after having a few upsetting visits to other dealerships. I understand that some car dealerships have an overly pushy way of handling things and that can often times result in a very negative experience. Here at World Subaru we treat the customer just as we would like to be treated. I really appreciate you coming in to check out our dealership and doing business with us. Good luck with your vehicle and please come back to see us at any time! We truly appreciate the recommendations. All the best, Joe Wajda General Manager

February 11, 2015

Great experience My experience at World was awesome. From the moment I walked through the doors I was greeted and treated with respect. The salesman was not pushy and/ More

by Subarueeeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney
Feb 11, 2015 -

World Subaru responded

Subarueeeee, One, let me say, I really like your name! Two, thank you for taking the time out of your day to leave a comment about your visit to our store. I am really happy to see you had a smooth transaction from beginning to end. Unfortunately, dealerships tend to be associated with poor service and overly pushy employees just trying to make a buck. Here at World Subaru we really put our customers first. It is our goal to provide you with exactly what your looking for and within a price range that works. Congratulations on your new lease! Leasing a car is always very exciting. Thank you for coming in to see us and good luck with your ride! Please give us a call or stop in to see us at any time. All the best, Joe Wajda General Manager

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