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World Subaru

Tinton Falls, NJ

4.9
3,615 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,615 reviews

March 31, 2015

Recently leased Subaru Legacy. JR was extremely helpful. This was the 2nd car that I leased from him and I couldn't be happier with the level of professionalism that he exhibited. H More

by regenstreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Mar 31, 2015 -

World Subaru responded

Hi regenstreich, Congratulations on the lease of your Subaru Legacy! With its agile handling, first-rate interior materials and standard all-wheel drive, that ride is really hard to beat. JR is a great employee of ours and it's nice to know that you felt comfortable enough to come back and lease again. Thanks for being a returning customer! It's people like you that really make our job enjoyable as we are able to help you throughout the years. We look forward to continuing our relationship with you as well. Good luck with your vehicle and if you need anything else, you know where to come! We'll be here waiting! All the best, Joe Wajda General Manager P.S. Thanks for the post :)

March 30, 2015

Girsh Berman is #1 Girsh was kind, funny, knowledgable, honest and great to work with. I've already recommended him to many family members and friends. We will definatel More

by bjsmith8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Mar 31, 2015 -

World Subaru responded

Hi bjsmith, Thank you for taking the time to leave a review about your visit to our dealership and your interactions with Girsh. It's great to see how easy it was to deal with him regarding your car search. He is exactly the type of person you described and we're really happy to have him as a great member of our team. I really appreciate you recommending us to your friends and family. That means a lot and I can't thank you enough. If you need anything else in the future please do not hesitate to reach out to us. We'd be happy to assist you in any of our departments. All the best, Joe Wajda General Manager

March 26, 2015

pleasant, informative, friendly, and fair I just bought a 2015 Forester from Girsh Berman, (my third) the service and overall experience could not have been better. This was a completely posit More

by fishandships
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Mike D'aiello, Mike Lomazzo, Lou Zuluaga, Girsh Berman, Nancy Miller
Mar 27, 2015 -

World Subaru responded

fishandships, Congratulations on your Forester purchase! It's great to see you have liked that vehicle that much (we can't blame you) that you continue to buy it. The Forester is a fantastic ride. I am excited to see that each of our team members were able to add to the enjoyable and successful experience that you had. On behalf of the entire dealership, we wish you all the best with your vehicle and welcome you back at any time. If you need anything at all please do not hesitate to stop in or give us a call. Have a nice weekend, Joe Wajda General Manager

March 24, 2015

2015 wrx Our sales associate, Safet, was very personable and was able to help us with everything we wanted to know about the car. He worked with us to come to More

by cmac427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safet Salaj
Mar 24, 2015 -

World Subaru responded

Hi cmac, Congratulations on the purchase of your new car! I am very excited to see Safet was able to assist you in getting the right vehicle for you. Customer service is very important to us. With that, we try to treat each customer as family. We don't want to pressure you into getting things you didn't come for and simply want to assist you along the way of getting you into the car you have always pictured. Thank you for taking the time to leave a message and please let us know if there is anything else we can do. We'd be glad to answer any questions you may have, show you around the sales lot again or help you out in the Service dept. All the best, Joe Wajda General Manager

March 23, 2015

Friendly quality service Lester was great and didn't try to push past my limits. Got a brand new '15 wrx for a great price and felt like I was being treated as if I was one of More

by Bjc6590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Soto
Mar 24, 2015 -

World Subaru responded

Hi Bjc6590, Thank you for leaving such a great review. I am really happy to see Lester was able to get you into the vehicle you wanted and at the price you were looking for too! That sounds like the best of both worlds. Here at World Subaru we try our best to treat each customer with the respect and attention that we would want in this situation. Within the car dealership industry, it's very easy to create a money hungry situation where the customer feels uncomfortable and pressured. And with that we strive to to be the exact opposite! We treat our customers as we would like to be treated and Lester is a great representation of the customer service we provide on a daily basis. Congratulations on your WRX! Enjoy driving and if you need anything else, we are here for you! Joe Wajda, General Manager.

March 22, 2015

Completely positive experience buying a car this week This was the third Subaru dealer I visited over a one month span. I went here despite living 40 miles away because of their large inventory. I was gre More

by stevenb30
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nissim
Mar 23, 2015 -

World Subaru responded

Hi Steven, Thank you for taking the time to leave a message about your experience at World Subaru. I am excited to see that you traveled 40 miles to find the right vehicle for you. It's great to know that off the bat you were treated with a friendly introduction. We try our best to provide excellent customer service to each individual who walks through our doors. As you probably noticed (from your other dealership experiences) buying a car can be an overwhelmingly high pressure situation. The sales representatives are not always working with the intent of solely helping the customer. Unlike other dealers, our team is very well-informed on the cars and their equipment. They are also really determined to help you find exactly what you came in looking for. Isaac is a great representation of that overall. Congratulations on your purchase and all the great stuff that comes along with it. I wish you all the best with your ride and if you need anything else, we're always here to help. Sincerely, Joe Wajda General Manager

March 21, 2015

New Car Buying Experience The buying experience at World Subaru exceeded our every expectation, from the first day we walked into the dealership through closing the sale. We a More

by Forester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli
Mar 23, 2015 -

World Subaru responded

Forester, Thank you for leaving a review about your visit to our dealership. I am so happy to see we exceeded your expectations throughout your entire experience. It's great to see that we ranked outside the characteristic high pressure situations that car dealers often portray themselves as. We are truly here to help you find the right vehicle for you. We believe that our customers deserve the best and with that we provide our knowledge and intent to assist you as if you were family. Congratulations on your purchase! Thank you again for your kind words and please come back to see us at any time. We'd be happy to see you! Joe Wajda General Manager

March 20, 2015

Amazing Sales Team I just wanted to thank Vance and Lester for all the help they did for me to get me in my New Subaru Forester!!! After my car was totaled in an acciden More

by tiffdespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Lester Soto
Mar 20, 2015 -

World Subaru responded

Hi tiffdespo, One, let me say, I really appreciate you taking the time to leave a message regarding your visit to our dealership. Two, congratulations!! The Subaru Forester is a great vehicle, it's really well known for being a fantastic ride all around. I am so happy to see that Vance and Lester were able to help you out in providing some extra test driving time. We try our best to provide excellent customer service as our customers are very important to us. On behalf of our entire dealership, thank you for coming in to see us. Please come back at any time, we'd love to assist you on the lot again or even within our Service Department. Enjoy driving! Have a nice weekend, Joe Wajda General Manager

March 16, 2015

wonderful experience I had an amazing experience at World Subaru. The staff is so knowledgable and patient. I would 100% recommend this dealership and the staff to anyone More

by Ashley.finamore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Mike D'aiello, Rich Riccitelli, Kelly Liberti
Mar 17, 2015 -

World Subaru responded

Hi Ashley, Thank you for taking a minute to leave a comment regarding your visit to our dealership. I am very happy to see you were treated with the professionalism and courtesy that you deserve. Customer Service is extremely important to us as at the end of the day, we really owe it all to our customers. If you need any other assistance regarding your vehicle within the Service Department or even more browsing on the sales lot we'd be happy to assist you along the way. Thank you again, Joe Wajda General Manager

March 12, 2015

Glen "JR" Miller is the man! Got a great deal on a new 2015 Impreza and very friendly service the whole way through. This is my second lease with JR and he's always been great abo More

by Matt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Mar 13, 2015 -

World Subaru responded

Hi Matt, Congratulations on your new Impreza purchase! That is a fantastic vehicle that is really going to keep you happy day in and day out. I really appreciate you being a returning customer to our store. We try our best to provide great customer service to each person that walks through our doors. I am really pleased to see JR has been able to assist you in two separate instances now. Thank you for also utilizing our Service Department! You are the ideal customer for us, I'm glad we have been able to help each other out! Thanks again for the message and we wish you all the best with your vehicle. If you need anything, we are always here willing to help you at any time! Have a nice weekend, Joe Wajda General Manager

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