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World Subaru

Tinton Falls, NJ

4.9
3,591 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,591 reviews

June 06, 2015

Pleasant experience The staff was friendly and helpful. Internet representative Kristy Liberti and salesperson Lester Soto were both very helpful in making it an easy pro More

by GeorgeD86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Lester Soto, Kristy Liberti
Jun 08, 2015 -

World Subaru responded

Hi GeorgeD86, Congratulations on your new Subaru! I am glad to know that both Kristy and Lester were helpful and made your process an easy one. They are both great representations of our entire team here at World Subaru. Thank you for your recommendation. If we could be of any further assitance, please give us a call. Enjoy your new ride! Best, Joe Wajda, GM

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June 06, 2015

Fast and price accomidating. Great value. Very nice experience. Attentive sales person. Hassle free. I have done business with them before and have had good experiences but i found this vis More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Jun 08, 2015 -

World Subaru responded

Hi Rick, Thank you for being a returning customer. We value our customers and appreciate your continued patronage. Glad to know Girsh gave you an even better experience this time around and a hassle free process. Customer service is our #1 priority. If you need anything else, please just stop in our give us a call. Any member of our sales or service team would be happy to help you! Enjoy your day! Best, Joe Wajda, GM

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June 06, 2015

Pretty painless I dropped in on World Subaru on a Saturday at the end of May in my 11 year old VW, with the intent on getting a Crosstrek XV. When I got there, they More

by Mikeyman67
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Dennis McWeeney
Jun 08, 2015 -

World Subaru responded

Hey Mikeyman67, Congrats on your new car! I'm glad you were able to find a car that you are loving! A new car purchase can be stressful. So, I'm happy to hear that Dennis made it a painless and easy process. We aim for great customer service and Dennis provides just that! If you need anything further, please give us a call and any team member would be happy to assist you whether it be for sales or service. Happy driving! Best, Joe Wajda, GM

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June 06, 2015

Decent sales staff, rude and unprofessional management Working with the sales staff was a pleasure. Dealing with the salesman's manager, Mike, was not. Mike was pretty much a walking cliche of a used car More

by dealerrater986532
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike D'aiello, Lester Soto, Frantz Napoleon
Jun 11, 2015 -

World Subaru responded

Hi dealerrater986532, It's unfortunate to see you had an experience you were not happy with while visiting our dealership. We try very hard to provide excellent customer service to each of our customers as they are very important to us. I appreciate your comments as they will help us to improve our business overall. In general, we tend to receive positive feedback from our customers so your comments about Mike surprised me. Nevertheless, this will certainly be addressed. I hope you are able to come back to our store to receive the service that you deserve. I'd be happy to help you find exactly what you are looking for. Thank you again for your review and I hope we can be of help to you in the future. Best, Joe Wajda, General Manager.

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June 04, 2015

Been A While Very helpful but there were some problems get my model but they were successful.....well done. The did miss giving me the upgraded mirror that was pr More

by saltyh2ofly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Mendez, Mike D'aiello, Kristy Liberti
Jun 04, 2015 -

World Subaru responded

saltyhofly, Thank you for leaving a review. I appreciate your comments and am happy to see we were able to help you find the specific model you were hunting for. I'm sorry about the upgrade! I would be happy to help you with that. Please give me a call at your earliest convenience: Mike Lomazzo 732-741-6200 x119. Thanks and I hope to hear from you, Mike.

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June 02, 2015

The most incredible place to buy a car!!! There are so many positive things to say about this company. Not only did I purchase 3 cars from them (2 subarus & 1 vw) but all from the same sales p More

by sanborn732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga, Dennis McWeeney
Jun 02, 2015 -

World Subaru responded

Hi sanborn732, Wow, 3 cars purchased from Dennis and our dealerships. That is awesome!! I am so glad to know you are a satisfied customer. Dennis is a valued member of our team. Thanks so much for referring your girlfriend to us. Congrats to her on her vehicle. Happy to hear Lou in service was helpful and prompt. Customer service is our goal and both Dennis and Lou well represent our entire team. Thank you so much for your compliment and should you need anything else, please give a call. Happy driving! - Joe Wajda, GM

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May 31, 2015

Dealer Review All of the people we worked with were helpful and friendly. My wife and I did not feel pressured. They went out of state to locate a car for us beca More

by subaru buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Mike Lomazzo, Girsh Berman
Jun 01, 2015 -

World Subaru responded

Hi subaru buyer, Congrats to you and your wife on your new Subaru purchase! We work very hard at providing great customer service and are happy we were able to locate a vehicle for you! If you need anything else, please feel free to give us a call or stop into the dealership. Enjoy your new ride!! Best, Joe Wajda, GM

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May 30, 2015

Excellent experience with Tim Stewart Found a good deal on a 2015 Subaru Outback. Called Tim, and he was honest and accurate. He held on to the car for me until I could get there to see it More

by used outback seeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2015 -

World Subaru responded

Hi used outback seeker, I am so happy to hear that you had a great experience with Tim. Tim is a valued member of our team and represents our dealership well. Customer service is our priority! If you need anything else, please do not hesitate to give Tim or any of our team members a call! Enjoy! Best, Joe Wajda, GM

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May 28, 2015

Great service and no pressure at World Subaru! I went into the dealership looking for a new car and that same day in less than an hour, I was approved! Went home that Monday with a 2014 WRX! More i More

by kikalina116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, Alli Mendez
May 29, 2015 -

World Subaru responded

Hi kikalina116, Congratulations on your 2014 Subaru WRX! We believe that the process of buying a car should be hassle-free, and I’m pleased to hear that Shane was able to assist you successfully. If you have any questions or concerns just let us know. We are here to help and hope to see you again! Regards, Joe Wajda GM.

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May 28, 2015

Dennis McWeeney, our sales person was excellent. From beginning to end our experience with World Subaru was outstanding. Dennis McWeeney was very patient with us, and took the time to explain all of More

by Barbara & Jacj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney
May 29, 2015 -

World Subaru responded

Hi Jack and Barbara, Thank you for taking the time to leave a comment regarding your experience. Your first line really put a smile on my face! I'm glad you had such successful interactions with the help of Dennis. It's great to know we were able to assist you each time you visited. We're always happy to help familiar faces and answer any questions you may have. We can't blame you for being extra sure the Legacy was the vehicle you wanted. Buying a car is a big deal and we completely understand that. Thank you again for coming in to see us! If you need any other assistance we'd be happy to help. Have a nice weekend, Joe Wajda, General Manager.

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