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World Subaru

Tinton Falls, NJ

4.9
3,586 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,586 reviews

June 10, 2015

Professional & Attentive From the moment we walked in, we were greeted and attended to promptly. Dennis had us test driving the vehicle we were interested in within minutes o More

by DDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Dennis McWeeney
Jun 11, 2015 -

World Subaru responded

Hello DDO, Thank you so much for your comments. It really means a lot to know you were treated so well. Dennis and Mike work very hard to provide ultimate customer service. They both did just that by providing you with an easy, speedy and flawless transaction! They both are a great representation of our entire team here at World Subaru! Enjoy your new vehicle. Come back and visit anytime! Best, Joe Wajda, GM

June 10, 2015

Girsh is Awesome! I recently leased a new Subaru Legacy. Girsh Berman was a great salesman. He was very knowledgeable about all of the vehicles I asked about. He was a More

by tdickson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Jun 11, 2015 -

World Subaru responded

Hi tdickson06, Congratulations on your new Legacy lease! That is awesome, you are going to love it! Thanks so much for your recommendation and comments. I am glad you had a great experience with Girsh. He really is easy to work with! If you need anything else, give a shout. Anyone here would be happy to answer any questions! Have a good day! Thanks again! ~ Joe Wajda, GM

June 09, 2015

Best Ever! Just bought a Subaru Legacy. Salesman Girsh Berman is the best. Knowledgeable, very helpful, no pressure. Matched the price I needed, no hassle, th More

by simonwestie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Jun 09, 2015 -

World Subaru responded

Hey simonwestie2, Congratulations on your new Legacy!! I hope you are enjoying it. Thanks for your comments regarding Girsh. He truly is a valued employee and goes the extra mile to provide great customer service. Happy to hear you had a hassle free experience. Thanks so much for your recommendation. Please come visit us again whether it be for sale or service! Any member of our team will be happy to assist you! Best, Joe Wajda, GM

June 08, 2015

Great Experience I came knowing the price I was willing to pay for the car. Lester did everything in his power (and more) to make sure that we stayed within out budge More

by aryberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Soto
Jun 08, 2015 -

World Subaru responded

Hi aryberg, First of all congrats on your new purchase! So exciting! Purchasing a new car can be nerve-racking, so I am glad to know that you had a painless and quick experience! Lester is a great part of our team and works hard to provide customer satisfaction! Happy driving! And if you need anything else, just stop in or give us a call. Any member of our team would be happy to help! Best, Joe Wajda, GM

June 08, 2015

Nancy Miller is the best! Nancy Miller is such a asset to the company. Nancy is the most accommodating service writer and actually cares for the client. It is always a pleasure More

by MLWRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Miller
Jun 09, 2015 -

World Subaru responded

Hi Matt, Thank you for taking the time to leave a review! Nancy is a great employee of ours and it's really wonderful to see how she has been able to help you. Our team is very focused on providing excellent customer service to each of our customers because at the end of they day we are here for you and want to be of assistance. If you need anything else we'll be more than happy to help you again! Please feel free to reach out to us or stop in to see us. We always appreciate seeing a familiar face! All the best, Joe Wajda, General Manager.

June 06, 2015

Pleasant experience The staff was friendly and helpful. Internet representative Kristy Liberti and salesperson Lester Soto were both very helpful in making it an easy pro More

by GeorgeD86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Lester Soto, Kristy Liberti
Jun 08, 2015 -

World Subaru responded

Hi GeorgeD86, Congratulations on your new Subaru! I am glad to know that both Kristy and Lester were helpful and made your process an easy one. They are both great representations of our entire team here at World Subaru. Thank you for your recommendation. If we could be of any further assitance, please give us a call. Enjoy your new ride! Best, Joe Wajda, GM

June 06, 2015

Fast and price accomidating. Great value. Very nice experience. Attentive sales person. Hassle free. I have done business with them before and have had good experiences but i found this vis More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Jun 08, 2015 -

World Subaru responded

Hi Rick, Thank you for being a returning customer. We value our customers and appreciate your continued patronage. Glad to know Girsh gave you an even better experience this time around and a hassle free process. Customer service is our #1 priority. If you need anything else, please just stop in our give us a call. Any member of our sales or service team would be happy to help you! Enjoy your day! Best, Joe Wajda, GM

June 06, 2015

Pretty painless I dropped in on World Subaru on a Saturday at the end of May in my 11 year old VW, with the intent on getting a Crosstrek XV. When I got there, they More

by Mikeyman67
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Dennis McWeeney
Jun 08, 2015 -

World Subaru responded

Hey Mikeyman67, Congrats on your new car! I'm glad you were able to find a car that you are loving! A new car purchase can be stressful. So, I'm happy to hear that Dennis made it a painless and easy process. We aim for great customer service and Dennis provides just that! If you need anything further, please give us a call and any team member would be happy to assist you whether it be for sales or service. Happy driving! Best, Joe Wajda, GM

June 06, 2015

Decent sales staff, rude and unprofessional management Working with the sales staff was a pleasure. Dealing with the salesman's manager, Mike, was not. Mike was pretty much a walking cliche of a used car More

by dealerrater986532
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike D'aiello, Lester Soto, Frantz Napoleon
Jun 11, 2015 -

World Subaru responded

Hi dealerrater986532, It's unfortunate to see you had an experience you were not happy with while visiting our dealership. We try very hard to provide excellent customer service to each of our customers as they are very important to us. I appreciate your comments as they will help us to improve our business overall. In general, we tend to receive positive feedback from our customers so your comments about Mike surprised me. Nevertheless, this will certainly be addressed. I hope you are able to come back to our store to receive the service that you deserve. I'd be happy to help you find exactly what you are looking for. Thank you again for your review and I hope we can be of help to you in the future. Best, Joe Wajda, General Manager.

June 04, 2015

Been A While Very helpful but there were some problems get my model but they were successful.....well done. The did miss giving me the upgraded mirror that was pr More

by saltyh2ofly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Mendez, Mike D'aiello, Kristy Liberti
Jun 04, 2015 -

World Subaru responded

saltyhofly, Thank you for leaving a review. I appreciate your comments and am happy to see we were able to help you find the specific model you were hunting for. I'm sorry about the upgrade! I would be happy to help you with that. Please give me a call at your earliest convenience: Mike Lomazzo 732-741-6200 x119. Thanks and I hope to hear from you, Mike.

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