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World Subaru

Tinton Falls, NJ

4.9
3,634 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,634 reviews

April 24, 2017

Great buying experience Josh assisted us ASAP when we walked in. Very smooth buying process. Within a few minutes we were test driving the vehicle we wanted to purchase. Cam More

by liz zink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cavalieri, Nicole Miller
Apr 24, 2017 -

World Subaru responded

liz, thank you for your review. Your feedback holds great importance to us. I am glad Josh was able to be to your assistance in the purchase of your new vehicle. Thank you for choosing World Subaru. We hope to see you again soon. Best, Joe Wajda, Executive Manager

April 24, 2017

Typical greedy car dealer I went in to trade in my 2011 Outback. The car was worth $10,200 in Kelly Blue Book. The dealer offered me only $7,000. Also I saw another identical c More

by Dragonridernj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Warnock, Tim Stewart, Nicole Miller
Apr 25, 2017 -

World Subaru responded

Hello, Thank you for taking the time to leave us a comment regarding your visit to our dealership. Our stellar reputation, shown by our 4.9 rating here on DealerRater, shows that we are not in business to waste peoples time or treat our customers like "typical car dealers." I am sorry to hear you were not satisfied with your service, but appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. I appreciate that you took the time to visit World Subaru & thank you for your patience. We look forward to working with you again in the future. Best, Joe Wajda, Executive Manager

April 24, 2017

No pressure from Sales Rep First time buying a Subaru and will recommend dealership to friends and family. No pressure and staff were friendly and knowledgeable. Hope we enjoy d More

by Mel
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli, sales rep.very easy to deal with when buying a car..no pressure!, Daniella Brisindi
Apr 24, 2017 -

World Subaru responded

Hi Mel. Thank you for your 4 star review. I am glad you enjoyed your time with us. It was a pleasure working with you. Thank you for choosing World Subaru. We hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

April 23, 2017

Going Home This is my 5th Subaru lease with this dealership and salesman. I have over a 15 year relationship and I keep coming back. That says it all! More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Spencer, Nicole Miller
Apr 24, 2017 -

World Subaru responded

Hello Shari. Thank you for taking time to submit your review. We are grateful for your years of business with us. We hope to work with you for many more. Thank you for choosing World Subaru. Please enjoy your new vehicle. Best, Joe Wajda, Executive Manager

April 22, 2017

Friendly and welcoming We had an excellent experience when we purchased our first Subaru that we went back 2 years later to get a second! The friendly and knowledgeable sale More

by Smitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Spencer, Michael Warnock, Daniella Brisindi
Apr 24, 2017 -

World Subaru responded

Hi Smitty. Thank you for the five star review. I am glad you enjoyed your time with us. We hope you enjoy your Crosstreks. Thank you for choosing World Subaru. We hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

April 21, 2017

Helpful, Kind, & Knowledgeable I recently purchased my second subaru with Dennis as my guide. He is down to earth and honest as well as patient. He showed me several different mode More

by Amanda92nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney, Michael Warnock, Daniella Brisindi
Apr 21, 2017 -

World Subaru responded

Hello Amanda, We appreciate your feedback as well as your 4.8 star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing World Subaru & we look forward to working with you again soon. Sincerely, Joe Wajda, Executive Manager

April 20, 2017

Very honest dealership Josh was my salesman. He was very honest with the sale of our vehicle. This is my first Subaru. I decided not to get another Honda after the salesman More

by Kelly0116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cavalieri, Nicole Miller
Apr 20, 2017 -

World Subaru responded

Hello Kelly0116. Thank you for your five star review. I am glad you made the right choice by switching over to a Subaru. You could never go wrong with those cars. Thank you for shopping with us at World Subaru. We hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

April 18, 2017

Short and sweet The team headed by Sam Spencer was very professional and efficient. The all worked together to make the experience positive for us. We knew what we More

by MJ Balve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember she just joined from Jeep she had an Old Navy SHirt on, Sam Spencer, Michael Warnock, Nina Bisozio
Apr 18, 2017 -

World Subaru responded

Hello, We appreciate your feedback as well as your 4.8 star rating. We are pleased to hear you had a wonderful & positive experience at World Subaru. Thank you for choosing World Subaru & we hope to see you again soon. Please enjoy your vehicle. Sincerely, Joe Wajda, Executive Manager

April 18, 2017

Easy, Fast, Perfect car shopping experience Sales accociate was very professional, education on his cars. Looked for the best option for my purchase and i was in and out in a short period of tim More

by anderson.rodriguez06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marquand
Apr 18, 2017 -

World Subaru responded

Hello, Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us. Thank you for choosing World Subaru & we hope to see you again soon. Please enjoy your vehicle. Sincerely, Joe Wajda, Executive Manager

April 17, 2017

Normal maintenance and tire issue. I was given a 9:30 A.M. appointment for a routine maintenance and for a "tire problem" that I explained as the check tire light coming on even after a More

by Rebecca Goodhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Bisozio
Apr 17, 2017 -

World Subaru responded

Hello Rebecca. Thank you for taking the time to write to us. We appreciate your 4.8 rating. We are happy to hear that Nina made your service experience a delightful one & that we resolved your tire issue. Thank you for shopping at World Subaru & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

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