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World Subaru

Tinton Falls, NJ

4.9
3,381 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,381 reviews

December 23, 2016

my brand new subaru My husband and I just purchased our first Subaru (Forester) at World Subaru yesterday. It will be my daughter's car when she is able to drive in less More

by janet spector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cavalieri, Daniella Brisindi, Jean Gilbert
Dec 27, 2016 -

World Subaru responded

Hello janet. Congratulations on your new Forester. You and your daughter will love that car. The Forester is perfect for a first time driver. I am glad to hear you enjoyed your car-buying experience. Josh and Daniella work the hardest to assure all goes well. They are both crucial parts to our staff. Please enjoy your new vehicle and thank you for choosing World Subaru. Sincerely, Joe Wajda, GM

December 23, 2016

A really nice surprise… Mid day, we went in to inquire about trading in our 2015 Outback for a 2017. All along the way, the experience was organized. Michael was terrific a More

by Galapagos-Turtle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frantz Napoleon, John Puglisi, Mike Marquand, Nicole Miller, Jean Gilbert
Dec 27, 2016 -

World Subaru responded

Hello Galapagos-Turtle. Congratulations on the 2017 Outback. Oh how the car has changed since 2015! I am glad Michael and Nicole were able to help you get through your car-buying process. They mean so much to us. Thank you for choosing World Subaru. We hope to see you again soon! Best wishes, Joe Wajda, GM

December 22, 2016

Great team I found everyone that I dealt with at the dealership friendly and honest. I would go back to this dealership. I went to one other Subaru dealer and I More

by Joe C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Greco, Nicole Miller, Jean Gilbert
Dec 22, 2016 -

World Subaru responded

Hi Joe C., Thank you for the five-star review! We appreciate your kind feedback and recommendation. We believe that the process of buying a car should always be hassle-free. I'm glad that was reflected upon you during your visit with us. Please let us know if you have any further questions. Thank you for coming in and choosing World Subaru. Best, Joe Wajda, GM.

December 22, 2016

Went in for an oil change and I came out with a 2017 Outback There was no pressure, I purchase my 2011 Outback from them and I always stop by to see Girsh and he told me about the end of year deal, 0% financing. More

by George P Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Girsh Berman, Nancy Miller, Michael Warnock, Nicole Miller, Rudolph "Rudy" Degaetano
Dec 22, 2016 -

World Subaru responded

Hi George P Gill, Thank you for taking the time to comment on your five-star experience at our dealership. It is wonderful to see that so many of our employees enhanced your experience. We believe that the process of buying a new car should always be hassle-free. The 2017 Subaru Outback was a great choice. We know that it will come in handy on your long commute to work each day. Please contact us if you have any further questions or concerns. Thanks for stopping in! Best, Joe Wajda, GM.

December 21, 2016

Great experience! We visited 3 Subaru dealers & went back to World to purchase our car! Tim Stewart made us feel so comfortable and at ease - nice friendly conversation More

by brenhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, Tim Stewart, Daniella Brisindi, Jean Gilbert
Dec 21, 2016 -

World Subaru responded

Hello brenhill. Thank you for the five star review on Tim, Daniella, Shane, Mike, and Jean. They are all wonderful employees and they do an outstanding job at working hand-in-hand to create the best customer experience they can. Thank you for your recommendation. Enjoy your vehicle. We hope to see you again soon. Best wishes, Joe Wajda, GM

December 20, 2016

Superb!!!!!! I have purchased a number of cars over the years. I have had my most recent one for almost 7 years, so I wasn't sold on the idea of purchasing a new o More

by pch8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Rich Riccitelli, Daniella Brisindi
Dec 21, 2016 -

World Subaru responded

pch8, Thank you for taking the time to leave us a review. Congratulations on your new Subaru! I am confident that you are going to love driving your car for years to come. It's so great to hear about your excellent experience with our team, specifically Michael, Rich and Daniella. They are hardworking individuals who always go above and beyond to please their customers. I appreciate that you chose World. Happy Holidays! Best, Joe Wajda, GM

December 20, 2016

Service center unable to solve problem of non-starting car We took my 2015 Subaru Legacy in for a routine maintenance visit on 12/17. There had been no problems with the car since the summer. Service was com More

by truckbuying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Supervisor of department for return visit. Did not get his name., Nina Bisozio
Dec 21, 2016 -

World Subaru responded

truckbuying, I am sorry to hear that you were disappointed with your experience with us. We want all of our customers to leave 100% satisfied with both their vehicles and services rendered. While not positive, I appreciate your feedback, as we are always looking for new ways to improve. I greatly appreciate that you chose World and I hope that you will provide us with another opportunity in the future to show how valuable your business it to us. All the Best, Joe Wajda, GM

December 19, 2016

No hassle car buying Grant and Nicole were both great to work with. No pressure and got a great deal. Grant even came in on his day off to accommodate my schedule for pi More

by vincentmlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Carroll, Nicole Miller
Dec 20, 2016 -

World Subaru responded

Hi vincentmlee, Thank you for the five-star review! I'm glad that Grant and Nicole were able to assist you with your new Subaru WRX. It is a wonderful car with great features and amenities that we know you'll enjoy. If you have any further questions or concerns please let us know. Thank you for coming in! Best, Joe Wajda, GM.

December 19, 2016

Amazing! I have purchased 2 new cars from this dealer and can not say enough good things about them. Shane Henderson was absolutely amazing and patient about More

by SeMi87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Shane Henderson, Tim Stewart, Daniella Brisindi
Dec 20, 2016 -

World Subaru responded

Hi SeMi87, Thank you for all of your kind feedback. We really appreciate your five-star review and high recommendation! I am pleased to see that so many of our employees were able to help you successfully. Enjoy your new car! Let us know if you have any further questions or concerns. Thank you for coming in. We hope to see you again soon! Best, Joe Wajda, GM.

December 19, 2016

excellent Nicole Sciamarelli was fantastic. She answered all my questions and showed me how every feature worked. She was patient when asked question over again More

by grandmamary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney, Nicole Miller
Dec 19, 2016 -

World Subaru responded

Hello grandmamary. Thank you for the five star rating on Nicole. She can be a real lifesaver to people that are technologically challenged. Subaru adds a lot of new technology to every model and Nicole knows it all. Without her, who knows how long it wold take for us to figure it all out? Please enjoy your new vehicle and thank you for choosing World Subaru. Best wishes, Joe Wajda, GM

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