World Subaru
Tinton Falls, NJ
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This was our first time looking at a Subaru and purchased an Outback Wilderness edition for a fair price. JR, our salesperson and Tara were amazing to work with!!! JR was professional, knowledgeable and cour an Outback Wilderness edition for a fair price. JR, our salesperson and Tara were amazing to work with!!! JR was professional, knowledgeable and courteous. He took the time to make sure all of our questions were answered and did not pressure us. We were not familiar with the latest technology for the car and Tara took as much time as we needed to show me all of the car's features. I was very impressed when she attached my easy pass, set up my radio favorites, set up my blue tooth, and overall operation of the car. She also assured us of being available to answer any additional questions. I would highly recommend giving World Subaru a look if you are in the market for a new vehicle. Once again, JR and Tara were a pleasure to deal with. Jim and Lisa More
Great car-buying experience. No games. Everything explained clearly. No pressure, just facts. Would recommend to a anyone in NJ looking for a Subaru No games. Everything explained clearly. No pressure, just facts. Would recommend to a anyone in NJ looking for a Subaru More
Good customer service! Pleasant staff …I’m very satisfied with my last two visits for service and with my Subaru Pleasant staff …I’m very satisfied with my last two visits for service and with my Subaru More
The customer service reps are very nice in person but t don’t like the off site scheduling system. Unhappy the new owners discontinued the VIP program for those of us that hit with our new vehicle purcha don’t like the off site scheduling system. Unhappy the new owners discontinued the VIP program for those of us that hit with our new vehicle purchase More
Lawrence Chan was outstanding in his service for our Outback. Very professional and communicated frequently on the status of our repair. Loaner car was also an Outback. Top shelf service. Extremely Outback. Very professional and communicated frequently on the status of our repair. Loaner car was also an Outback. Top shelf service. Extremely happy with the outcome and the Subaru dealership. Keep up the great work Lawrence and Shrewsbury Subaru!!! More
Crooked dealer. I ordered a car, had an agreement in writing with a salesman, who is a very nice guy, and the salesman sold my reserved car to someone else, without I ordered a car, had an agreement in writing with a salesman, who is a very nice guy, and the salesman sold my reserved car to someone else, without my permission, at a time when cars were in high demand. The salesman made no attempt to call me to see if I did not want the car. He just sold it. The salesman's manager Mike was unbelievably rude to me and insulted me on the phone. He made no attempt to make ammends. I was then on the hook to pay at least $5000 more for another vehicle, because the cost of of Subarus and deliveries increased from the time I ordered. I left multiple messages for Joe Weda who supposedly runs the place. He never replied. Radio silence. On the car I leased with them, 3 years before this incident, the salespeople put on multiple charges for insurances I didn't want, need, or agree to. This place talks nice and then rips you off, however they can. If this was an honest mistake by the salesman, then the dealership should have and would have made ammends with me by getting me another vehicle at the same cost and eating their own mistake. The manager Mike flat out refused to do anything, and this was after my entire family leased with this dealership for years, including myself. Stay away! I went to Englewood and had a very positive experience. Told them all about what happened, and they agreed, when you smell a skunk, it's a skunk. More
Always polite and professional, the staff and service people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable. people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable. More
Tara is amazing. She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️ She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️ More