World Subaru
Tinton Falls, NJ
Filter Reviews by Keyword
By Type
Showing 3,416 reviews
I decided it was time to trade in my 2010 Forrester and find a replace. Started my journey with Sam Spenser of the World Subaru sales team. Sam was courteous, professional, and made me feel comfortable thr find a replace. Started my journey with Sam Spenser of the World Subaru sales team. Sam was courteous, professional, and made me feel comfortable through what is often a not so pleasant experience. He gained my trust and confidence that he was working to get me the best deal possible within my price point. For me, that turned out to be a 2024 Crosstrek. It was a world apart from my 2010 Forrester. Tara Mullins was exceptional in providing a “how to” orientation and walking me through the incredible set of options my new Crosstrek came with. She was engaging, knowledgeable, and professional. Most importantly, she was patient and had a good sense of humor. I left the World Subaru lot very pleased with my decision, the treatment I received, and able to navigate the host of digital and other options in my new Crosstrek! More
Excellent dealer start to finish. Salesman Girsh couldn't have been nicer and went beyond to make sure we were happy with our decision. He walked through all options and worked with o Salesman Girsh couldn't have been nicer and went beyond to make sure we were happy with our decision. He walked through all options and worked with other dealers to get the exact car that we wanted. It took several days of effort on his part, but we couldn't be happier. Tara, the delivery specialist was also great. She took her time to explain all the features of the new car and went over several things multiple times to make sure we understood. Great customer service, great dealership. More
What an amazing car buying experience. Our sales rep, Sam, was the nicest guy in the world. There was absolutely no pressure placed on us in any part of our transaction, from sales to fina Our sales rep, Sam, was the nicest guy in the world. There was absolutely no pressure placed on us in any part of our transaction, from sales to finance. I have bought a lot of cars over the years and the team at World Subaru are among the best I've ever dealt with. Thank you for making it a great experience for me and my son. Tara was amazingly helpful when we took delivery of the car and explained all the features and bells and whistles. If you are in the market for a car, go see Sam and Tara at World Subaru. More
Out of state buyers beware! During the close of the sale in July, their finance manager Michael told us the fee out of state registration and title is $500. When I questioned it During the close of the sale in July, their finance manager Michael told us the fee out of state registration and title is $500. When I questioned it, knowing it shouldn't be more than $200, Michael told me that they charge a flat $500 to every out of state purchase because some states cost more than others, and that we should most likely receive a check back for the difference of the actual cost. Four months later, still no check so I started calling and emailing to try and find out why. After a couple weeks, thir GM Joe finally replied and said thir cost was $500 exactly. Apparently the company they used TnT title & tags, charges $250 for the registration and $250 for a service fee. This is obsurd. Talking with Haldeman Subaru in Trenton, they only charge $225, and said you most likely would get some back as most PA registration and titles only cost about $150. They said it's illegal to profit off Pa registration, however someone at World Subaru knows TNT is and doesn't seem to care. Also to note, they charge $699 for doc fees at World, where other dealers like Haldeman are about $400-450. More
Sam and Tara. I did it in three word. The equal extraordinary service!! I used to sell Subarus. Sam is more stellar as an agent than any I’ve encountered. I say ag I did it in three word. The equal extraordinary service!! I used to sell Subarus. Sam is more stellar as an agent than any I’ve encountered. I say agent because he is not the typical salesman. He listens. There’s NO press! And Tara is very accommodating and helpful to understand the intricacies of how to operate the car. Fabulous experience! More
At this moment there is problems with our new 2018 Subaru Outback premium and it’s hard to get ahold of someone. J. Lep, Jr Outback premium and it’s hard to get ahold of someone. J. Lep, Jr More
Wonderful service and fair pricing. Tara Mullins the Delivery Coordinator was great - her knowledge and patience during the review process was impressive. I great experience! Tara Mullins the Delivery Coordinator was great - her knowledge and patience during the review process was impressive. I great experience! More
Glen Miller in Sales and Tara Mullins in Delivery make this dealer special. So much care and value for the person and the relationship and not just the transaction. Glen gets you the best deal and Tara this dealer special. So much care and value for the person and the relationship and not just the transaction. Glen gets you the best deal and Tara makes sure you are comfortable and knowledgeable with your new vehicle. A wonderful team and the primary reason why we keep going back. More
The was a 10 out of 10 experience! Everyone was so friendly, honest, helpful, and knowledgable. The purchase and trade-in went so quick and smooth. Everyone was so friendly, honest, helpful, and knowledgable. The purchase and trade-in went so quick and smooth. More