World Hyundai Matteson

I inquired online about a vehicle on Sunday 04/11/2010. I was called on 04/12/2010 by a RIA, finance manager, later on by Shelly, who also stated that she was a finance manager. They both stated that I wa was called on 04/12/2010 by a RIA, finance manager, later on by Shelly, who also stated that she was a finance manager. They both stated that I was approved for the vehicle of my choice, a 2007 Cadillac CTS for 14,995, it had 51k miles. I explained to the dealership a couple of things, my credit score is below 500. I have been 1 week on the job, and I have about 4k in collections. I explained I had no co-signer, or down payment. I explained that I was in the process of consolidating my bills. I have secured 40% settlements on every bill I owe. I explained that I wanted to only start a relationship with the sales people, since I would be buying later on in a couple of months. I explained that I wanted to wait because I am paying 2k to take all debts off my credit, my score will be updated shortly after and I would return to the mid's 600's where I was before all the discrepancies appeared on my credit. They told me “no! don’t wait!) they said I was approved and that I had no need to wait, they encouraged me to come in. I told them I would put nothing down, they said no problem, and you are approved for the car you want. When are you coming in? They scheduled me to go in on 04/12/10 at 8:45 pm after work. However I didn't go because something smelled fishy since the beginning. I decided to go on the following day, 04/13/2010. There I was greeted by Jim Clark who began asking questions as if this were the first time he heard about me. He told me he couldn't get me approved without a co-signer; he said I needed also 1000.00 down at least. Upon that time I informed him that I would be contacting the Illinois Attorney General and other authorities to inform them of their violations and misleading tactics. He then brought a lady by the name of Camille Wright, she said she was the finance manager, she said, "there has been a misunderstanding; you are approved for a 7,000 loan with a 31% interest rate. Obviously this was so that I would turn away, because I never asked for that, she also stated that everyone is approved for that loan, everyone. But I asked everything over the phone, and this statement was never made. They said I was approved for the vehicle I wanted with no money down. THEY LIED. Furthermore there were no vehicles for that price anyways. This people wasted my time, and ran my credit unnecessarily while I am trying to rebuild my credit. They wasted my gas and my time. Later on around 4 pm, I start reporting them on Yahoo as well as other websites, and they shut down my comments, you can't even find them! (Organized crime & a violation of the Freedom of Speech.) I found out I am not the only person they have done this to, this dealership needs to be shut down! They need to stop misleading consumers, they are using the same tactics as Bob Watson Chevrolet and South Holland Mitsubishi, and the government shut them down, if you ask me… uncle SAM forgot about World Hyundai in Matteson! I am upset that they made me come in for no reason, when I told them all I needed was some guidance so that when I was ready I would choose them, instead they lied to me as if I have no rights, as if I am no one, and as if the law does not apply to them and they are above it. More

I called at the drop of a hat to get my oil changed and the service dept. said to come in right away. As soon as I drove up the manager took my information and said the car would be finished within the ho the service dept. said to come in right away. As soon as I drove up the manager took my information and said the car would be finished within the hour. It was finished under an hour and the best part was that it was free. This is a terrific dealer and I have recommended many people to them. I will go there for my next Hyundai! More

I have 2008 Hyundai accent. Malunction light went on so I brought it in. I did not have an appointment, was seen quickly. Service employees clear about what was wrong, reset the computer. I was not char I brought it in. I did not have an appointment, was seen quickly. Service employees clear about what was wrong, reset the computer. I was not charged and they washed the car! They were very polite and efficient. More

Customer service: Far better than any dealer I've done business in the past. Quality of work: Everyone knew their job and did so promptly. Friendliness: Treated me with like a customer (unlike almost any business in the past. Quality of work: Everyone knew their job and did so promptly. Friendliness: Treated me with like a customer (unlike almost any other dealer I've been to) and remained friendly throughout negotiations. The overall experience was far better than other experiences I've had in the past with dealers. Price: Met my budget without playing typical games I've come to get used to and managed an excellent interest rate. More

Excellent experience all around. I was really just Excellent experience all around. I was really just shopping, but Tom made me a deal I couldn't pass up. I wanted a very specific car. They did not Excellent experience all around. I was really just shopping, but Tom made me a deal I couldn't pass up. I wanted a very specific car. They did not have one in stock. Don went out of his way to find me exactly what I wanted; right car, right color right options, RIGHT PRICE! Camille was extremely friendly and efficient. Billy seemed genuinely concerned with my overall experience. I will definitely recommend this dealer to my friends! More

We had a criteria for our purchase, they listened to our requests and worked to get us exactly what we asked for and even offered options which made the experience even better - such as the automatic starte requests and worked to get us exactly what we asked for and even offered options which made the experience even better - such as the automatic starter. The wait was minimal - including financing. We were able to complete our entire process from car selection, test drive and financing in approximately 2 hours. We're very happy with the incentives they gave... free car wash and oil change for the life of the car. More

I NEVER THOUGHT THAT I WOULD NEVER LEAVE TOYOTA DEALERSHIPS. NOW THAT I HAVE EXPERIENCED SUCH PROFESSIONALISM WITH HYUNDAI I WAS SOLD TO PURCHASE A VEHICLE. THANKS FOR TAKING YOUR TIME WITH ME. PL DEALERSHIPS. NOW THAT I HAVE EXPERIENCED SUCH PROFESSIONALISM WITH HYUNDAI I WAS SOLD TO PURCHASE A VEHICLE. THANKS FOR TAKING YOUR TIME WITH ME. PLEASE DON'T CHANGE A THING IN YOUR APPROACH TO CUSTOMERS. More

I purchased my first Hyundai with them I think I received a great deal I love my car and enjoy driving it. I went to have it serviced and a problem arrived with it they looked at it immediately. I was happy a great deal I love my car and enjoy driving it. I went to have it serviced and a problem arrived with it they looked at it immediately. I was happy with the outcome, they are always friendly when I come they have great customer service and I always recommend them. Faith More

I would highly recommend this dealer and sales and seri\vice depatement to everyone who is looking to buy a new Hyuandai. I will never go to any other dealer as longas World Hyuandai is in business. W seri\vice depatement to everyone who is looking to buy a new Hyuandai. I will never go to any other dealer as longas World Hyuandai is in business. We are life long buyers. They make you feel not like you are just a customer but also treat you like you are a partof their family David Judith Weisenritter More

Being a first time car owner coming to a service dept. at a dealership could be intimidating. I was surprised to find that everyone in service went out of their way to be informative. They did a great job a dealership could be intimidating. I was surprised to find that everyone in service went out of their way to be informative. They did a great job at answering all my questions. Without having an appointment, my car was look at within 10 min. The day before I had my car in with Merlin with ignition problems that they could not remedy. World had it fixed in 2 hours. More