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World Hyundai Matteson
Matteson, IL
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Overall had a good experience. When I first went in was skeptical was told that I would be approved for any car on the lot with no money down which of course was not the case. I did however did get a car t skeptical was told that I would be approved for any car on the lot with no money down which of course was not the case. I did however did get a car that I wanted for a fair price with a very low down payment. The only major complaint that I did have is that I was told that the car was newer and had some options that it did not have before I saw it. I will say that I think that Edwin was giving information on the newer model of the car that I was not able to get. However I did get a Charger and I love it! More
I love my two Hyundai vehicles. They are both very well built, reliable and in four years they each have 13,000 miles each and are garage kept. Taking them both in for the stop light switch recall and oil built, reliable and in four years they each have 13,000 miles each and are garage kept. Taking them both in for the stop light switch recall and oil change I took a test drive of the new Sante Fe. Yes it is a pretty bauble. To make a long story short, I am loyal to the brand but the sales experience is a joke. I am a business owner. They approached with a deal shorting me on the trade by $4,000, increasing my payment by $100 a month ($50 would have hit the mark) and presenting me with a number scribbled on a piece of paper, not a formal written proposal. On top of it, I sat there for a total of 90 minutes over two days for this poor excuse of a sales experience. I don't do business that like that. I will go back for my oil changes but that will be it. More
When I cam to the dealer, I was looking to buy a used Jetta. My sales associate, Tom Vitogannis, approached me and showed me the Jetta they had on the lot. It was red and I wasn't really a fan. He the Jetta. My sales associate, Tom Vitogannis, approached me and showed me the Jetta they had on the lot. It was red and I wasn't really a fan. He then showed me the Hyundai Accent, which was nice but didn't have the feature I was looking for. Tom then showed me the Elantra limited and it was perfect for me. It's exterior was silver with black leather interior and featured leather seats and a sunroof, which was two things I knew I absolutely wanted in my car. It was still chic and stylsih to complement my personal style. We test drove it and he proceeded to tell me all the feature that car had that I wasn't aware of, such as strteaming my music wirelessly or talking hands free. He was kowledgable of the car and also the other cars on the lots because I had many questions and he answered them all. Buying a car is a big purchase and I wanted to be sure. After talking with Tom I was confident this was the car for me. When we were discussing price, I was given an excellent trade in value for my previous car and informed of my warranty as well as what additional ones could be purchased. Had it not been for Tom's excellent customer service and product knowledge, I would not have purcahsed this car and would have continued looking for my Jetta. I can say with confidence I am more than satisfied with my purchase and love my car. I would refer this dealership to anyone. Great job guys! More
Our experience with World Hyundai could not have been any better. From the moment we walked through the door we knew we were in the right place, there was no feeling of being pressured at all and everyone wa better. From the moment we walked through the door we knew we were in the right place, there was no feeling of being pressured at all and everyone was so polite and helpful. We purchased a new Santa Fe and were shown how to get around all the functions in the vehicle without being rushed at all, Steve gave us his complete attention for as long as we had questions. The people, price and vehicle made this a very nice experience. Thank You World Hyundai!! More
I was going in there on a lark Saturday 03/30/2013, I didn't know I'd be walking out of there with a 2011 Mitsubishi Endeavor. I had been wanting to trade in my Dodge Neon for a few months and tried one didn't know I'd be walking out of there with a 2011 Mitsubishi Endeavor. I had been wanting to trade in my Dodge Neon for a few months and tried one other dealer, South Chicago Dodge who fed me a load of xx as far as a trade in ($500? Yeah, right!) Angie Mac is one of the best salespeople I have ever dealt with! She gave me good reasons as to why I should stick with the Endeavor, as I expressed my doubts about driving an SUV (I have never driven one before). I was still a little hesitant, but once I took a test drive, mulled it over the weekend and came back Monday to pick it up, All I did was climb in and got comfortable, I was glad Angie made this suggestion. I'm still testing stuff out with my car, but I am so glad I went there for my SUV and I will be back there to purchase my next car! More
1st time buyer. Great dealership! Eddie is an amazing salesman. Worked hard and helped me drive off in the 2013 Hyundai Elantra that same day. Everyone there is polite and eager to help. salesman. Worked hard and helped me drive off in the 2013 Hyundai Elantra that same day. Everyone there is polite and eager to help. More
All the staff were so friendly and pleasant. I felt like they went out of their way to meet my specifications and moved mountains to bring me what I wanted. Edwin was eager and enthusiastic throughout the w they went out of their way to meet my specifications and moved mountains to bring me what I wanted. Edwin was eager and enthusiastic throughout the whole process, and especially when showing me all the cool features of my beautiful, perfect new auto. I feel like I paid a fair price and received a fair price for my trade-in. I would recommend this dealership and Edwin and Shvone without hesitation. More
The overall experience was outstanding. The people I met were warm and friendly and willing to go that extra mile to make the experience easy and they made everything possible for me to get this 2011 ve met were warm and friendly and willing to go that extra mile to make the experience easy and they made everything possible for me to get this 2011 vehicle. Thank you Ria who directed me to Erik Garcia. What a great team and experience. More
GREAT EXPERIENCE AT WORLD HYUNDAI..ERIK GARCIA GREAT SALES PERSON STICKS TO HIS WORD.FINANCING PAINLESS.PASSING OUT CARDS ALREADY TO FRIENDS AND FAMILY.LOOK AT ME NOW DRIVING BY WITH MY 2012 HYUNDAI SON SALES PERSON STICKS TO HIS WORD.FINANCING PAINLESS.PASSING OUT CARDS ALREADY TO FRIENDS AND FAMILY.LOOK AT ME NOW DRIVING BY WITH MY 2012 HYUNDAI SONATA GE.. More