World Hyundai Matteson

great It was an great experience and i would definitely recomend friends and family also co workers to come. To matteson to experience. The great feeling of It was an great experience and i would definitely recomend friends and family also co workers to come. To matteson to experience. The great feeling of working with professional. More

Loved our salesman! Will def return! Erik Garcia was our amazing salesman. He did an extraordinary job at facilitating the process and explaining everything thoroughly. Even when my mom g Erik Garcia was our amazing salesman. He did an extraordinary job at facilitating the process and explaining everything thoroughly. Even when my mom got snappy, he maintained his cool and got her to calm down. Overall, it was a great and wonderful experience! Thanks Erik! More

Had a beat up car got a brand new car Love the service help out with me and my son got me into a new car would indeed recommend to my friends and family to get a car here Love the service help out with me and my son got me into a new car would indeed recommend to my friends and family to get a car here More

DO NOT PURCHASE FROM THIS DEALERSHIP!! DO NOT PURCHASE ANY VEHICLE FROM WORLD HYUNDAI OR FAMILY HYUNDAI. They are both Independently owned by the same person. Hyundai only wants your money DO NOT PURCHASE ANY VEHICLE FROM WORLD HYUNDAI OR FAMILY HYUNDAI. They are both Independently owned by the same person. Hyundai only wants your money after they get you in a car, they could care less about dealing with you afterwards. If anyone writes a good review its more than likely the employees that work there.!! DAVID KING, BRANDY J and ANTWON WADE are the main 3 reps that left a bad taste in my mouth. I took time out to come and see if my sister who I co-signed for could refinance her car. Long story short the person in finance (ANTWON) refused to come and see me, I'm assuming because I didn't mention that I wanted to buy another car. David the sales rep, asked for my ID and started filling out an application for a new car WITHOUT MY CONSENT. I asked him why he would ask for my ID and start an app with out my permission, he pretty much was dumb founded and wanted to hurry and run my credit, I'm glad I didn't give him my social!! unbelievable! After going back and forth I finally asked for Antwon, the finance guy. He REFUSED TO COME AND TALK TO ME! once again because I wasn't buying a car that day. The funny thing is I did plan on coming back for a new car but I was unsure of what I wanted I was still researching and reading reviews. I will be writing to BBB. More

Disappointed I bought a car from world Hyundai and October I still have not received my paperwork to go get my license plates and now my temporary plate is expired I bought a car from world Hyundai and October I still have not received my paperwork to go get my license plates and now my temporary plate is expired now they're telling me that they will not give me another temporary plate until my paperwork comes in I understand when you buy a car to state it takes a few weeks I should've had my paperwork already not to mention when I call all they do is shove me from one person to another person and I get voicemails I would never recommend your your car dealership and nor will I buy another car from you guys I am disappointed with your service and callbacks and everything else More

100% satified from start to finish! My wife and I bought two cars from World Hyundai at the Matteson Auto Mall this year. She got a new 2014 Sonata Limited and I got a new 2015 Sonata L My wife and I bought two cars from World Hyundai at the Matteson Auto Mall this year. She got a new 2014 Sonata Limited and I got a new 2015 Sonata Limited. From start to finish we were 100% satisfied with each transaction! Customer Service was excellent and the process was quick and efficient. The deals we received was better than any other Hyundai Dealership we had visited. We were treated with respect and courteousness and the entire process from start to finish tool less than 2-hours. Both of us highly recommend buying a car from World Hyundai. More

Can i give negative rating? I was in the process of buying Hyundai Genesis and interacted with sales people from this dealership. I had specifically asked for the two colors that I was in the process of buying Hyundai Genesis and interacted with sales people from this dealership. I had specifically asked for the two colors that I was looking for and options on the car that I wanted. I was told via email that they have the vehicles of my description and can come in. I called them to confirm the same before leaving my house (1 hour away) and took appointment for same. I told the sales person that this is important for me as it was my wife;'s birthday and it was importat for me to buy the vehicle of her selcted color for me and explained where I was driving from. After reaching the dealership I was told they don’t have the vehicle - then they tried pretend that the set vehicle will reach to them on Monday. It turned out two days later that even Hyundai regional office was trying to locate a car of my choice color from somewhere outside so I dont know how their statement of they will have that vehicle on Monday delivered by Hyundai (not acquired from other dealer) made sense I hope car companies take strict actions against such behavior and impose some penalties for showing complete lack of respect for their potential customers as this caused loss of time and money for me. It was a huge disappointment for my wife wasting so much time on her special day and just to find out we have been given false information Wish there was a way to give -ve stars on this page for this experience More

This place is full of liars! if i could give this place zero stars i would. I was lied to every step of the way. They had a trailblazer online and i really wanted it so i went dow if i could give this place zero stars i would. I was lied to every step of the way. They had a trailblazer online and i really wanted it so i went down there to get approved. My credit isnt the best but they approved me for what i wanted. Told me the car was away at detail and would be ready later. The salesman Josh, which i later found out was the 16 year old owners son, told me it was pulled up front ready to go. I arrived there and when i walked in Josh immediately passed my paperwork to another salesman who had no idea what josh promised. They said they couldnt find the trailblazer when just 20 minutes before Josh told me it was ready to go. More lies later and after i demanded to see the vehicle, they pulled it up and i found out it had no power steering and a check engine light was on. The truth finally came out and they said they needed to put 2,000 into and charge me more after they fixed it. I said this was absolutely ridiculous. In between all of this they tried selling me a different car which was the same price as my trailblazer. I needed a car so i said ok ill take it. After i said ok they came back and said another salesperson might sell it. I had more than enough at this point and got more upset. They took back the sale and said i could buy it. Lied again and the car turned out to be $3000 more than originally said. I was lied to more times than i could count by numerous people. It wasnt just one person it was the whole business. This place is a joke! Nobody should ever waste their time here no matter how good of a deal they say the car is because its a lie! This place sucks! More

I have purchased many cars from different dealerships, and I have never experienced greater service than I have at World Hyundai in Matteson. Their entire team was amazing. I was looking for the best pric and I have never experienced greater service than I have at World Hyundai in Matteson. Their entire team was amazing. I was looking for the best price for a new Santa Fe, I received numerous quotes from other dealers, but World Hyundai offered the best deal. They were very competitive with prices and interest rates for financing, no other Hyundai dealership even came close. Everyone we dealt with was extremely friendly. I want to tell all my family and friends about this dealership... I would never go anywhere else. More

I went to World Hyundai in order to trade in my current car with low mileage and get a good price on a Hyundai Tucson (new). We were greeted by salesman Robert Blue upon entering. He was very friendly, b car with low mileage and get a good price on a Hyundai Tucson (new). We were greeted by salesman Robert Blue upon entering. He was very friendly, but while we were waiting as they priced my trade-in, he encouraged me to give them a good review on this site and Facebook. I thought this was odd as I wasn't near being done dealing with them yet. After that, I was brought in to talk to the sales manager (can't remember his name). He was quite patronizing and called me names, such as sweetheart and honey, which I do not appreciate whatsoever during a business deal. I wanted around 12,000 for my trade-in because that is what it priced out on KBB. I realize I may get a little less than what KBB says, which I'm OK with, so I was willing to go around 11,000. He offered me 8,000, and I told him 'no way'. He obviously thought I was stupid because I'm a woman. We finally did agree on a price. Then, I was informed that the color Tucson I wanted had to be traded in from another dealership and would be ready in a couple of days, which was fine. I was directed to Camille, the finance manager, who handled the plate transfer and such. Fast forward a few weeks-I was told that a special deal was going on that allowed good students to get $100 toward their downpayment. I had my transcripts sent over, and Camille informed me that they were never received. What is $100 in the grand scheme of things, so I let it slide, which was stupid of me, I know. Then, I come to realize that my plate registration never went through, so I had been driving around illegally. I called Camille to straighten this out. She was very receptive and assured me it would be taken care of. Fast forward 2 more weeks. It was never taken care of. 3 or 4 phone calls later finally got me somewhere. I finally posted my frustrations on their website, and I got an immediate call from Camille saying she wanted to make it up to me with a free tank of gas if I brought the car in. Thinking this was a great deal, I brought it in and was informed that I would be taken by a porter to an off-site gas station and he would fill it up. This was highly uncomfortable as I had to drive my car with a complete stranger in it who had no idea what gas station we were supposed to go to (he asked-"where is the nearest Speedway?"). We get to Speedway, and he brings in the gas vouchers, only to be told that they were no good. Back to the dealership we went! I told him I wouldn't be waiting around for another trip to the gas station. What a waste of time. I called Camille and told her if she wanted to make it up to me she'd need to send me a check. She actually did send me one for $100, which was what should have happened in the first place. Camille was very friendly and I do believe she tried her best, but unfortunately she works for a terrible dealership. NEVER AGAIN!! More