World Hyundai Matteson

Treatment of. Potential Customers Wonderful experience without intimidation tactics. Great communication skills of dealer.A friendly upbeat environment. Salesman was very helpful. The Wonderful experience without intimidation tactics. Great communication skills of dealer.A friendly upbeat environment. Salesman was very helpful. The showroom bright and cheerful. Many employees smiled as we walked by. More

Lifelong Customer After purchasing my first Hyundai almost 9 years ago, I can honestly say I will be a lifelong Hyundai customer. Hyundai offers luxury features at an After purchasing my first Hyundai almost 9 years ago, I can honestly say I will be a lifelong Hyundai customer. Hyundai offers luxury features at an accessible price. Each purchase I've made with Hyundai has offered me more than I had in the previous vehicle. More

Black Diamond This is my fourth vehicle with this company and every experience is a good one. Up front and one hundred is the kind of client I am. Edwin was my orig This is my fourth vehicle with this company and every experience is a good one. Up front and one hundred is the kind of client I am. Edwin was my original sales man..This is who deal with directly. This trip around he introduced my to Eric Garcia..Both brothers are top notch and keeps it above level with me, since I am a tough cookie... Anyway Edwin and Eric thanks a million..Blk Diamond is happy going into 2017 Whip upgraded to the sonata sport More

Professional World Hyundai and Chris Davis made me feel good about my purchase will recommend them to my friends and family the car looked great and everything was World Hyundai and Chris Davis made me feel good about my purchase will recommend them to my friends and family the car looked great and everything was explained well More

Horrible customer service experience. Bought a brand new (7miles at time of purchase) 2017 Sonata currently 4000+ miles and replaced a tire today. Tire completely shredded from inside , no Bought a brand new (7miles at time of purchase) 2017 Sonata currently 4000+ miles and replaced a tire today. Tire completely shredded from inside , no nail at all. Talked with "Manager" Dawayne and got absolutely no resolution except go talk to finance and see about paying for a third party extra warranty, cost $1000.00 up front or we can attempt to get you approved for financing through an independent company. NO SIR, 1. Any additional warranties third party etc should have been introduced at time of purchase. I asked why wasn't I offered this at time of purchase and "Amazingly" they didnt have this option in July 2016 when vehicle was purchased. 2. Suggested I go to manufacturer of tire to see if they would refund the $123 I paid for a new tire. I have had other Negative Interaction with World Hyundai in the Service Department. Came in for oil change left with oil stains on i side door panel, again no resolution. Had brakes inspected for grinding noise when released brakes. After explaining the issue 7 times too service representative Kenneth, was told its normal and nothing can be done just deal with it. I would not recommend this establishment for anyone seeking good customer service and or fair resolution to any form of issue. I am very disappointed and unhappy with my experience with World Hyundai located in Matteson Auto Mall. A. LESINSKI More

switch out forced new deal i will never return to this place it was the worst car buying experience I ever had. switched final names on final car put the cosigner as primary own i will never return to this place it was the worst car buying experience I ever had. switched final names on final car put the cosigner as primary owner without any notice unprofessional. the finance guy was short and unprofessional and got attitude when you asked him questions yeah won't be going back here More

excellent all employees i interacted with were professional and welcoming. Everyone helped to make this a great experience. the sales staff was very attentive a all employees i interacted with were professional and welcoming. Everyone helped to make this a great experience. the sales staff was very attentive and the Finance team was very speedy in their process. More

Awesome! Thank you! Brendan at World Hyundai in Matteson for making my buying experience painless. Brendan is professional, very enthusiastic and really makes Thank you! Brendan at World Hyundai in Matteson for making my buying experience painless. Brendan is professional, very enthusiastic and really makes you feel comfortable. Thanks to the entire staff at World Hyundai in Matteson, IL More

Satisfied with Purchase Overall I am satusified with the purchase and price of the vehicle. I will return to World Hyundai only because I purchased the vehicle from that deal Overall I am satusified with the purchase and price of the vehicle. I will return to World Hyundai only because I purchased the vehicle from that dealership and I have built a relationship with the service department. I previously owned a Hyundai Sonata. Overall the servicing department is what keeps me coming back to World Hyundai. The sales department however is lacking in professionalism. More

World Hundai is Fantastic! This is our third new Tucson purchased from Edwin at World Hyundai and would highly recommend this salesman and dealership. Excellent service and ext This is our third new Tucson purchased from Edwin at World Hyundai and would highly recommend this salesman and dealership. Excellent service and extremely professional. More