World Hyundai Matteson

Sante Fe I was able to explain to the dealer what I was looking for and what I wanted from the vehicle and the dealership. He listened and found what I wanted I was able to explain to the dealer what I was looking for and what I wanted from the vehicle and the dealership. He listened and found what I wanted in the price range I asked for. I love my new Sante Fe and would recommend the car, the dealership, and the salesman Edwin Hernandez to anyone asking about it. More

Lies, Lies, Lies Not even addressing the fact that service took much longer than represented, not addressing the fact that promised call backs never came, I will addre Not even addressing the fact that service took much longer than represented, not addressing the fact that promised call backs never came, I will address a couple of service and safety issues that you should be aware of. After reviewing 3 recall issues, I mentioned that my car was idling significantly faster than normal. After discussing the possible causes with the service "advisor" I asked him to have it checked. When I picked up my car, the three warranty problems were listed as corrected, along with a 35 point safety inspection. When asked about the idling issue and establishing that it had never been addressed, they ran around looking into it, only to blame it on the original advisor who was of course, not in. I asked why the "35 Point Safety Inspection" didn't uncover the fact that my car was idling approx. 3 times faster than normal, or that the engine light was on, the Anti-lock brake problem light was on, as well as the Electronic Stability Control light. No answers, just a lot of mumbling. I don't know what these guys are trying to prove with their "safety check", but if you value your safety as well as the credibility of those with whom you trust your car, take it somewhere else. More

New Vehicle Purchase Very friendly staff, eager to help. They will take the necessary steps to make a deal that will work for the customer. I was very surprised at the ext Very friendly staff, eager to help. They will take the necessary steps to make a deal that will work for the customer. I was very surprised at the extent of their inventory. I was able to find what I was looking for. More

Great dealer! Great dealer. Erik is the best salespersen worked with him 3 times and returning this week to make another purchase with a family member cant wait! Great dealer. Erik is the best salespersen worked with him 3 times and returning this week to make another purchase with a family member cant wait! More

DECEPTION THE DEALER COULD HAVE BEEN MORE TRUTHFUL IN ANSWERING MY QUESTIONS ABOUT THE PRICING I WILL NEVER RETURN TO THIS DEALERSHIP BUT THINGS COULD HAVE BEEN THE DEALER COULD HAVE BEEN MORE TRUTHFUL IN ANSWERING MY QUESTIONS ABOUT THE PRICING I WILL NEVER RETURN TO THIS DEALERSHIP BUT THINGS COULD HAVE BEEN DIFFERENT WITH A MORE HONEST APPROACH. More

My New Tuscon I leased a 2017 Tuscon from World Hyundai. I called ahead and spoke to Terri who got the exact car I wanted traded over from another dealership espec I leased a 2017 Tuscon from World Hyundai. I called ahead and spoke to Terri who got the exact car I wanted traded over from another dealership especially for me! Edwin, went over all things new with the Tuscon; since I had previously owned a 2016 there were only a couple things I needed to learn. We did a test drive and then he had my car cleaned, gas tank filled and returned back to me by the time I was done with the financing department. Overall, Terri and Edwin made my buying/leasing a car experience stress free and easy. I highly recommend them both! More

Terrible Spent 6.5 hours there, only showed me three cars. When I called the lady who answered told me it was a great day to come in because their appraiser Spent 6.5 hours there, only showed me three cars. When I called the lady who answered told me it was a great day to come in because their appraiser was there to appraise my current car ( I was planning on going that day anyways). My car has very high mileage and the sales people left at me and said don't even bother getting it appraised even after the lady told me they take cards that don't even run. I did really like one of the cars and ended up purchasing They called me four times days after the purchase to ask me to send them information that I already filled out while I was there Then two weeks later I get a letter about my car loan from a different Bank then they told me my loan was originally from No Communication with me I had to call four times to get a callback to figure out what was going on More

Another great vehicle purchase at Workd Hyundai. Great staff & salesmen. Very curteous & professional I am very satisfied with my purchase & the entire purchase experience. I feel the staff & my salesman Erik Garcia did a great job steering me in the r I am very satisfied with my purchase & the entire purchase experience. I feel the staff & my salesman Erik Garcia did a great job steering me in the right direction More

Love my Santa Fe! William Webb and Willie Long were very helpful & knowledgeable. World Hyundai had the Santa Fe we were looking for. So far, I love my new car! William William Webb and Willie Long were very helpful & knowledgeable. World Hyundai had the Santa Fe we were looking for. So far, I love my new car! William made sure we understood everything about our car before we left. He made the experience very comfortable. More

Amazing experience Everyone that I came in contact with was friendly, knowledgeable & professional. The entire experience was amazing & I will definitely recommend World Everyone that I came in contact with was friendly, knowledgeable & professional. The entire experience was amazing & I will definitely recommend World Hyundai to everyone I know. Thanks World Hyundai! ? More